My experience was timely and efficient. I was in for a recall item to be replaced. My advisor Ted was very informative and answered all of my questions. Jerry, the service manager was very helpful at getting me in for the same day service. I was very concerned about driving my vehicle given that the part had gone on me while driving. Jerry was very understanding and told me that he could fit me in at any time that day. They provided me with a shuttle service both to and from the dealership. Overall, they were very good at putting my mind at ease and getting the part replaced quickly.