NEVER BEEN TO THIS DEALERSHIP. needed an oil change appointment for my Cherokee. Tried to get it scheduled for my day off, but was told they were too busy and they gave me late afternoon appointment that meant i needed to leave early from work. got there, stood looking around, no one approached me. I walked up to someone at a desk and clearly stated that I had "never been at this location, and where do I go" . the staff member looked up my name in the computer, but could not find my reservation, but stated that they could do my oil change as they were not busy. I waited 45MIN for a simple oil change, and was charged $140. this apparently DID NOT INCLUDE my fluids to be checked, because the next day my warning light for washer fluid came on saying I was low. WILL NOT COME BACK to this dealership , and WILL NOT RECOMMEND anyone.