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Capital Chrysler Jeep Dodge
Ottawa, ON
Capital Dodge has been serving the community of Ottawa and surrounding areas for over 50 years. We have a proud history of delivering excellent service and quality care to each and every one of our valuable customers. Thank you for allowing us to earn your trust and keep it over the past decades. We look forward to another 50 years of serving you in our new dealership located at the Palladium Autopark next to Canadian Tire Centre. We have made it possible to give our customers even more service in this new state of the art facility.
We are committed to being involved in the community, through participation in charities, hockey teams, and also the United Way. Our President, Mr. Durrell is very optimistic about our future within the Chrysler organization, and the longstanding history of our dealership. We are here for YOU and your family to make sure you’re completely satisfied.
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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
A dealership's rating is calculated by averaging scores from reviews received in the past 24 months
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,003 reviews
January 21, 2021
"As always they do amazing work and inform you of extra..."
- RicAs always they do amazing work and inform you of extra work that is required when not known at the time. Excellent service during the COVID lockdown picked up our vehicle at and brought back when service completed. Thank you Capital Dodge
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Helpful December 30, 2020
"First time using this dealership great experience, highly..."
- toolman892First time using this dealership great experience, highly recommend to anybody else. Mark in the service department was great Will not hesitate to use Capitol Dodge again
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December 18, 2020
"Special thanks to Ryan for his great customer service...."
- davidleonardo.avellaSpecial thanks to Ryan for his great customer service. Despite I had to go back for a second review of the service, the car got what was needed.
Read MoreDecember 16, 2020
"If i could leave ten i would. Old school here, back when..."
- rwk43If i could leave ten i would. Old school here, back when there was customer service. I have not encountered a business that offers this level of service in years!!!! Dealt with a service advisor by the name of Brent Smith with what should be a recall but isnt and required just under 3000 to repair. My truck only had 30k on it so the frustration level just went past ten. I decided to do a half assed fix for 500 and left very unhappy. Brent called the next day and said he contacted Dodge on my behalf and explained the situation and they agreed to supply the part FREE and Capital Dodge would adjust the labour bill due to my previous payment of 500. Final cost, just over 200.00. Where do you get treated like this today??? Im completely flabergasted and appreciative. The initiative and caring exhibited by this employee is unmatched in todays retail community. Cant say enough about him or Capital Dodge. Thanks for giving a xxxx. Robert Kelly
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December 11, 2020
"I very happy with Capitol dodge they always make me feel..."
- ArttyI very happy with Capitol dodge they always make me feel at home and do a great job on all their work. Thank you to all the staff at Capitol Dodge Chrysler and Merry Christmas.
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December 09, 2020
"Always great to deal with Ryan Rodney. He is always..."
- EdAlways great to deal with Ryan Rodney. He is always available to answer our queries whether by email or phone Wonderful customer service for sure
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December 01, 2020
"Really good service. The staff are knowledgeable and..."
- SatisfiedReally good service. The staff are knowledgeable and polite. Helpful whenever they can be without being asked. This dealership has a lot of services that make life easier.
Read MoreNovember 26, 2020
"Ok Johnny is one exceptional salesman; we went in to..."
- Masss11Ok Johnny is one exceptional salesman; we went in to scout and plan for a 2021 purchase and we ended up getting a deal we can’t refuse and bought on the spot. Can’t praise enough really..
Read MoreNovember 19, 2020
"great customer service - it took around 2.5 hours to put..."
- cecylialee95great customer service - it took around 2.5 hours to put winter tires on but the quality of work was impeccable considering how busy it was.
Read MoreNovember 17, 2020
"Excellent customer service! Very fast and easy to deal..."
- innovationguy13Excellent customer service! Very fast and easy to deal with. Great dealership and service department. which provides quality work. Will always buy and have my vehicles serviced there.
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