
Capital Chrysler Jeep Dodge
Ottawa, ON
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews By Type
Showing 1,003 reviews
"As always they do amazing work and inform you of extra..."
- RicAs always they do amazing work and inform you of extra work that is required when not known at the time. Excellent service during the COVID lockdown picked up our vehicle at and brought back when service completed. Thank you Capital Dodge
Read More"First time using this dealership great experience, highly..."
- toolman892First time using this dealership great experience, highly recommend to anybody else. Mark in the service department was great Will not hesitate to use Capitol Dodge again
Read More"Special thanks to Ryan for his great customer service...."
- davidleonardo.avellaSpecial thanks to Ryan for his great customer service. Despite I had to go back for a second review of the service, the car got what was needed.
Read More"If i could leave ten i would. Old school here, back when..."
- rwk43If i could leave ten i would. Old school here, back when there was customer service. I have not encountered a business that offers this level of service in years!!!! Dealt with a service advisor by the name of Brent Smith with what should be a recall but isnt and required just under 3000 to repair. My truck only had 30k on it so the frustration level just went past ten. I decided to do a half assed fix for 500 and left very unhappy. Brent called the next day and said he contacted Dodge on my behalf and explained the situation and they agreed to supply the part FREE and Capital Dodge would adjust the labour bill due to my previous payment of 500. Final cost, just over 200.00. Where do you get treated like this today??? Im completely flabergasted and appreciative. The initiative and caring exhibited by this employee is unmatched in todays retail community. Cant say enough about him or Capital Dodge. Thanks for giving a xxxx. Robert Kelly
Read More"I very happy with Capitol dodge they always make me feel..."
- ArttyI very happy with Capitol dodge they always make me feel at home and do a great job on all their work. Thank you to all the staff at Capitol Dodge Chrysler and Merry Christmas.
Read More"Always great to deal with Ryan Rodney. He is always..."
- EdAlways great to deal with Ryan Rodney. He is always available to answer our queries whether by email or phone Wonderful customer service for sure
Read More"Really good service. The staff are knowledgeable and..."
- SatisfiedReally good service. The staff are knowledgeable and polite. Helpful whenever they can be without being asked. This dealership has a lot of services that make life easier.
Read More"Ok Johnny is one exceptional salesman; we went in to..."
- Masss11Ok Johnny is one exceptional salesman; we went in to scout and plan for a 2021 purchase and we ended up getting a deal we can’t refuse and bought on the spot. Can’t praise enough really..
Read More"great customer service - it took around 2.5 hours to put..."
- cecylialee95great customer service - it took around 2.5 hours to put winter tires on but the quality of work was impeccable considering how busy it was.
Read More"Excellent customer service! Very fast and easy to deal..."
- innovationguy13Excellent customer service! Very fast and easy to deal with. Great dealership and service department. which provides quality work. Will always buy and have my vehicles serviced there.
Read More