Ken Murdoch

My husband and I recently purchased a RAM1500 Big Horn at the Kanata location, and Ken has attempted to scam us multiple ways and each time pretending that it was simply a mistake from his end to overcharge the Kanata location, and Ken has attempted to scam us multiple ways and each time pretending that it was simply a mistake from his end to overcharge us accidentally in addition to not refunding the initially deposited money that based on our signed contract were expected to be returned to the original bank account. Causing the worst user experience for us after purchasing 7+ brand-new cars in North America. Terrible salesperson ever!!! More

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Save yourself time and money; as well as stress and DO NOT visit this dealership. I have never in my life witnessed such unprofessionalism, lack of communication, greed, and dishonesty. Sales people NOT visit this dealership. I have never in my life witnessed such unprofessionalism, lack of communication, greed, and dishonesty. Sales people are inconsiderate, talk down to people and are not understanding to clients needs and wants. They may have a large inventory, but please visit other dealerships first; and hopefully you can avoid this dealership in its entirety. More

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Team was amazing with trouble shooting an issues and got the problem solved. Thanks so much the problem solved. Thanks so much More

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Friendly staff and clean waiting area while you get work done on site while you wait done on site while you wait More

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Always treated well by Ryan and the rest of the team. Communication is great and they walk you through your options. Communication is great and they walk you through your options. More

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Always great with our needs. Ryan is helpful and honest about what needs doing for your car. Ryan is helpful and honest about what needs doing for your car. More

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I do not have a bad word to say about Capital Dodge their service team is outstanding their sales is also as good as it gets my next vehicle I purchase will definitely be from Capital Dodge and I would recom service team is outstanding their sales is also as good as it gets my next vehicle I purchase will definitely be from Capital Dodge and I would recommend you guys to anyone thank you again for your excellent service More

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Great staff and service. Particularly from Ryan Rodney and Ken Murdoch. Always helping people out with what they need. Particularly from Ryan Rodney and Ken Murdoch. Always helping people out with what they need. More

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Eddie has been monumental on actually making sure that I was taken care of at the dealership. I’m always nervous at dealerships but Eddie made that fun an enjoyable. 5/5 was taken care of at the dealership. I’m always nervous at dealerships but Eddie made that fun an enjoyable. 5/5 More

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A completely surprising experience! From the moment we entered the building we knew we were dealing with honest experienced personnel... Andreanne Budd is one of the most knowledgeable From the moment we entered the building we knew we were dealing with honest experienced personnel... Andreanne Budd is one of the most knowledgeable Fiat sales people we have ever met...Having owned 2 Fiats already, it was refreshing to chat with her. Excellent customer service, personable, and honest! Just a pleasure to deal with. Ken Murdoch was excellent to deal with too...not pushing maintenance plans but rather explaining the pros and cons of the investment. And finally Brian in parts...another informative and genuine individual. All in all although I live downtown, I'll head to Kanata for service on my Fiat because of my experience thus far at this dealership. Many thanks to all!! More

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