"First time using this dealership great experience, highly..."
First time using this dealership great experience, highly recommend to anybody else. Mark in the service department was great
Will not hesitate to use Capitol Dodge again
"I very happy with Capitol dodge they always make me feel..."
I very happy with Capitol dodge they always make me feel at home and do a great job on all their work.
Thank you to all the staff at Capitol Dodge Chrysler and Merry Christmas.
"Really good service. The staff are knowledgeable and..."
Really good service. The staff are knowledgeable and polite. Helpful whenever they can be without being asked. This dealership has a lot of services that make life easier.
"Very knowledgeable, professional, and friendly service..."
Very knowledgeable, professional, and friendly service
I would strongly recommend this dealership for service
Excellent rates and car was ready when promised
Have a great day
"I previously owned a Jeep Tj for almost 10 years and..."
- Beverly Barber
I previously owned a Jeep Tj for almost 10 years and always wanted to get back into a Jeep after driving several other vehicles in the past. I had spoken to Chris MacCuaig about buying a new Jeep Wrangler Sahara and he not only explained the new features but answered all my questions. Very polite and professional. Great to deal with. A real asset to Capital Dodge! Recommended to family and friends!
"Service and technical staff are superb. Always quick and..."
Service and technical staff are superb. Always quick and efficient maintenance service. Questions are answered and explanations always given for recommendations. Appointments are easily made online
"Could not find problem. This has been happening for a few..."
Could not find problem. This has been happening for a few months. Checked back on invoices & in Feb. 2020, you worked on transmission (safety recall) & tailgate recall
Both have been acting up since work was done. Was not happy with explanation we were given today.
"Excellent and friendly fast serviceHighly recommended..."
Excellent and friendly fast service
Professional customer service
I get fast and courteous service
Always welcoming service
Excellent service advisor
"Jeep rear brake replacement"
The service department was prompt, courteous, and professional. They were quick yet thorough with the (brake) inspection, and the costing was appropriate considering it is a dealership. We are happy with the quality of the work.
- Tres Qualls
My wife attempted to find her dream car only to find a nightmare. She was told to put a deposit to hold her vehicle until I was able to get in town to put the rest of the down payment down and sign the paperwork for pickup, however they apparently had her sign a Bill of Sale without her knowledge when all she was supposed to be doing is putting a deposit down to hold the vehicle.
When questioned about this the Finance guy Tony stated, "I do not see or speak to anyone who isn't signing a Bill of Sale". Through this process he back dated documents to July 31st when I witnessed with my own eyes him sign one of the documents on Aug 10th when we picked up the vehicle.
Now after having the vehicle we have noticed that the vehicle was not detailed as there was food in between the seats and a mildew smell, there was LED's out in the back safety light and a broken driver side rocker panel. I am being told even though it is a safety issue that because the sales person (who quit by the way) did not make note of it that it is not their problem and they will not fix it.
Horrible experience and horrible dealership. I will NEVER buy another vehicle from them and recommend others stay away as they are every sense of the words, "USED CAR SALESMEN".