"If i could leave ten i would. Old school here, back when..."
If i could leave ten i would. Old school here, back when there was customer service. I have not encountered a business that offers this level of service in years!!!! Dealt with a service advisor by the name of Brent Smith with what should be a recall but isnt and required just under 3000 to repair. My truck only had 30k on it so the frustration level just went past ten. I decided to do a half assed fix for 500 and left very unhappy. Brent called the next day and said he contacted Dodge on my behalf and explained the situation and they agreed to supply the part FREE and Capital Dodge would adjust the labour bill due to my previous payment of 500. Final cost, just over 200.00. Where do you get treated like this today??? Im completely flabergasted and appreciative. The initiative and caring exhibited by this employee is unmatched in todays retail community. Cant say enough about him or Capital Dodge. Thanks for giving a xxxx. Robert Kelly
"I very happy with Capitol dodge they always make me feel..."
I very happy with Capitol dodge they always make me feel at home and do a great job on all their work.
Thank you to all the staff at Capitol Dodge Chrysler and Merry Christmas.
"Really good service. The staff are knowledgeable and..."
Really good service. The staff are knowledgeable and polite. Helpful whenever they can be without being asked. This dealership has a lot of services that make life easier.
"great customer service - it took around 2.5 hours to put..."
great customer service - it took around 2.5 hours to put winter tires on but the quality of work was impeccable considering how busy it was.
"Excellent customer service! Very fast and easy to deal..."
Excellent customer service! Very fast and easy to deal with. Great dealership and service department. which provides quality work. Will always buy and have my vehicles serviced there.
"Very knowledgeable, professional, and friendly service..."
Very knowledgeable, professional, and friendly service
I would strongly recommend this dealership for service
Excellent rates and car was ready when promised
Have a great day
"Today I took my Jeep in for an oil change, tire change..."
- Fran K.
Today I took my Jeep in for an oil change, tire change and storage at Capital Dodge. Although the pandemic continues, every effort was made to deliver friendly, efficient service, strong communication and safety for both customers and staff.
"Service and technical staff are superb. Always quick and..."
Service and technical staff are superb. Always quick and efficient maintenance service. Questions are answered and explanations always given for recommendations. Appointments are easily made online
"Every time I go to the Capital Dodge Kanata for..."
Every time I go to the Capital Dodge Kanata for maintenance or fix, Dana and Brent are always very friendly and helpful! Stress free and worry free! I just simply drive in and they do everything perfectly!
"Dana and Brent are very friendly, helpful and..."
Dana and Brent are very friendly, helpful and professional.
However, I don't know anything about auto work or how my warranty works. They checked every detail to help me get the best service! It is great to know a dealer with people who I can trust!