Andy Hartin

Save yourself time and money; as well as stress and DO NOT visit this dealership. I have never in my life witnessed such unprofessionalism, lack of communication, greed, and dishonesty. Sales people NOT visit this dealership. I have never in my life witnessed such unprofessionalism, lack of communication, greed, and dishonesty. Sales people are inconsiderate, talk down to people and are not understanding to clients needs and wants. They may have a large inventory, but please visit other dealerships first; and hopefully you can avoid this dealership in its entirety. More

Helpful 3

Report | Print

Excellent service and great people. Super knowledgeable and helpful. Service work done on schedule and as requested. Super knowledgeable and helpful. Service work done on schedule and as requested. More

Helpful 0

Report | Print

Great customer service at Capital Dodge. Both Andy and Josh went above and beyond to close a deal....I'm very pleased! Both Andy and Josh went above and beyond to close a deal....I'm very pleased! More

Helpful 0

Report | Print

Eddie from Capital Dodge sold me a used 2019 Nissan Kicks on Monday. I did a test drive and all was fine. When I got home and tried to start it, no dice. I called roadside assistance and had the car boosted on Monday. I did a test drive and all was fine. When I got home and tried to start it, no dice. I called roadside assistance and had the car boosted twice the same day I purchased it and a third time the following morning so I could drive back down there. When I returned to the dealership the next day, I questioned how the car passed their "150 point safety inspection" when the first item was "car starts normally." Eddie then informed me that the car never started on its own and that he boosted it before my test drive and again before I drove it off the lot. He said he only needed to disclose accident history, not if the car battery works. I would have had no way to know and he showed no remorse for selling a vehicle that did not run without disclosing it. I spent most of the day yesterday trying to get them to make this right. Nobody mentioned that there was a 48-hour money back guarantee for all their used cars. Thankfully, I received a Facebook ad that mentioned the return policy and I was lucky enough to have them give me my money and the car I traded-in back after much wasted time, energy, negotiation, and tears. It's unethical and I will be reporting it to OMVIC, but I just wanted to share this here in hopes that my neighbours don't fall victim to the same scam. I'm sure they will be re-listing the 2019 Nissan Kicks I returned shortly. Run the other way. More

Helpful 0

Report | Print

Ok Johnny is one exceptional salesman; we went in to scout and plan for a 2021 purchase and we ended up getting a deal we can’t refuse and bought on the spot. Can’t praise enough really.. scout and plan for a 2021 purchase and we ended up getting a deal we can’t refuse and bought on the spot. Can’t praise enough really.. More

Helpful 0

Report | Print

great customer service - it took around 2.5 hours to put winter tires on but the quality of work was impeccable considering how busy it was. winter tires on but the quality of work was impeccable considering how busy it was. More

Helpful 0

Report | Print

I previously owned a Jeep Tj for almost 10 years and always wanted to get back into a Jeep after driving several other vehicles in the past. I had spoken to Chris MacCuaig about buying a new Jeep Wrangl always wanted to get back into a Jeep after driving several other vehicles in the past. I had spoken to Chris MacCuaig about buying a new Jeep Wrangler Sahara and he not only explained the new features but answered all my questions. Very polite and professional. Great to deal with. A real asset to Capital Dodge! Recommended to family and friends! More

Helpful 0

Report | Print

I bought a 2020 Ram 2500 Cummins a few weeks ago and Eddie was extrelley helpful, easy to talk to and answered all my questions. Very nice people and i will certainly get our next vehicle at Capital Dod Eddie was extrelley helpful, easy to talk to and answered all my questions. Very nice people and i will certainly get our next vehicle at Capital Dodge Chrysler. More

Helpful 0

Report | Print

While initially I had a difficult experience, the team at Capital Dodge was able to work with me towards finding an amicable solution. Capital Dodge puts the customer first and will always find a way to ensu Capital Dodge was able to work with me towards finding an amicable solution. Capital Dodge puts the customer first and will always find a way to ensure that the customer leaves satisfied. More

Helpful 0

Report | Print

Great Product - Great Selection -Efficient Sales Transaction I recently purchased my second Dodge Ram 1500 Big Horn. Having been a Gm Silverado owner previously, I can honestly say that the quality and value of I recently purchased my second Dodge Ram 1500 Big Horn. Having been a Gm Silverado owner previously, I can honestly say that the quality and value of the Dodge Ram product is far superior. Dealership product selection was by far that I had seen. I completed the purchase and drove away with my new vehicle in less than 2 and 1/2 hours combined over three visits. Josh and Jon listened and responded. Best sales experience I've ever had. Andy seems like a good guy too! More

Helpful 0

Report | Print