Capital Chrysler Jeep Dodge - Service Centre

Wow. On our way to NS through Ottawa. and truck was making a noise. stopped in at 8am and they looked determined the water pump was failing. They fixed in on spot within an hour and had me back on the road. So grateful they were able to squeeze us in during what was obviously a busy morning.

Brent always does the extra to help find the answer of my question. Their warranty works great!! Their appointment and working system works smooth and easy even with the lock down situation.

This dealer refuses to do warranty work by saying parts are not defective or covered due to lack of service. Avoid this dealership and beware!

Ryan and the team are great always take great care of us. The overnight drop works well and they had the work done early so we could get on with our day.

I truly appreciated the friendly service, and excellent communication regarding the servicing requirements for my vehicle. My concerns were addressed with the utmost care. During this time of global uncertainty I was thankful for this pleasant experience.

The service is always prompt and efficient. They attempt to be on time and explain why they are not if that is the case. The sales department is manned by polite and knowledgeable staff and you never enter their department without acknowledgement of your presence. The entire building is clean and bright.

Fast efficient and friendly. Service completed within estimated time period quoted. Appointment booking was courteous and flexible. Waiting room is comfortable. Highly recommend this service department.

Service team was great. Lots of issues came up but the communication from Ryan was great. Can’t help that you go in for an oil change and it turns into a 4 day adventure. Ryan got me a rental to use during the time and was great with letting me know status changes. Experience was great for a crappy situation.

Mr. Brent Smith always offers better service than I expected. I am surprised of the quality of service every time. I am always happy when I leave the dealership with my car.

Friendly service, the warranty work was quick and efficient. Vehicle was returned within a day. It was a pleasure doing business with Capital Dodge and would recommend.