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Capital Chrysler Jeep Dodge - Service Centre

Ottawa, ON

4.5
306 Reviews

306 Reviews of Capital Chrysler Jeep Dodge - Service Centre

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July 27, 2021

"Wow. On our way to NS through Ottawa. and truck was..."

- rjbuller

Wow. On our way to NS through Ottawa. and truck was making a noise. stopped in at 8am and they looked determined the water pump was failing. They fixed in on spot within an hour and had me back on the road. So grateful they were able to squeeze us in during what was obviously a busy morning.

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Recommend Dealer
Yes
Employees Worked With
April 22, 2021

"Brent always does the extra to help find the answer of my..."

- H.R.

Brent always does the extra to help find the answer of my question. Their warranty works great!! Their appointment and working system works smooth and easy even with the lock down situation.

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Recommend Dealer
Yes
Employees Worked With
April 08, 2021

"This dealer refuses to do warranty work by saying parts..."

- russ

This dealer refuses to do warranty work by saying parts are not defective or covered due to lack of service. Avoid this dealership and beware!

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Overall Experience
Recommend Dealer
No
Employees Worked With
April 05, 2021

"Ryan and the team are great always take great care of us...."

- siherb2

Ryan and the team are great always take great care of us. The overnight drop works well and they had the work done early so we could get on with our day.

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Recommend Dealer
Yes
Employees Worked With
April 02, 2021

"I truly appreciated the friendly service, and excellent..."

- Mary-Anne

I truly appreciated the friendly service, and excellent communication regarding the servicing requirements for my vehicle. My concerns were addressed with the utmost care. During this time of global uncertainty I was thankful for this pleasant experience.

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Recommend Dealer
Yes
Employees Worked With
March 20, 2021

"The service is always prompt and efficient. They attempt..."

- Keith

The service is always prompt and efficient. They attempt to be on time and explain why they are not if that is the case. The sales department is manned by polite and knowledgeable staff and you never enter their department without acknowledgement of your presence. The entire building is clean and bright.

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Recommend Dealer
Yes
Employees Worked With
March 18, 2021

"Fast efficient and friendly. Service completed within..."

- J_s_h_99216

Fast efficient and friendly. Service completed within estimated time period quoted. Appointment booking was courteous and flexible. Waiting room is comfortable. Highly recommend this service department.

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Recommend Dealer
Yes
Employees Worked With
March 18, 2021

"Service team was great. Lots of issues came up but the..."

- siherb2

Service team was great. Lots of issues came up but the communication from Ryan was great. Can’t help that you go in for an oil change and it turns into a 4 day adventure. Ryan got me a rental to use during the time and was great with letting me know status changes. Experience was great for a crappy situation.

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Recommend Dealer
Yes
Employees Worked With
March 12, 2021

"Mr. Brent Smith always offers better service than I..."

- H.R.

Mr. Brent Smith always offers better service than I expected. I am surprised of the quality of service every time. I am always happy when I leave the dealership with my car.

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Recommend Dealer
Yes
Employees Worked With
March 08, 2021

"Friendly service, the warranty work was quick and..."

- admin

Friendly service, the warranty work was quick and efficient. Vehicle was returned within a day. It was a pleasure doing business with Capital Dodge and would recommend.

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Recommend Dealer
Yes
Employees Worked With
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