I have purchased a used 2018 Ford Mustang from this dealer, with only 8K km on it. Car is in great shape and until now I did not find any nasty surprises. Although I was given the Carproof for the vehicle I was not told until after I signed the papers that the car only has a single key. I was given an BS line that 'car was priced accordingly' and I'm not owed a second key. So much for full disclosure. The best they graciously offered to do was to contact the previous owner and ask him to send the other key. That of course never happened (i.e. previous owner never sent the key, because what would be his incentive? Or he was never even contacted (I could not confirm as it was another salesperson who dealt with him) So four weeks of waiting for any news and the same salesman who could not wait to get me into the dealership to have a look at the car was all of a sudden busy at all times and did not respond to emails or voicemails. Had I known only one key came with the car I wouldn't have bother or had the price adjusted. One would not expect a 4 mos old car, even used, to only come with one key. My other request for a record of oil change done before car delivery took over a week, although I did eventually get that. The only person who seemed to care about making my buying experience painless was the finance manager Isko Safic. So, buyer beware, if you plan to purchase any vehicle from there make sure you ask about all fine details and have them noted on the agreement before you sign anything or put any money down.