Shari McKilligan

I was super happy with the service we had and how helpful Shari was. My son came in with a budget and she provided us with great options to get him out the door under budget. We never felt any pressure from anyone we dealt with. It was the first time I’ve experienced that and now my son knows how an honest dealership and salesperson should treat a new buyer. We would recommend Shari to anyone who is looking!! Thanks Blue Mountain Chrysler, we will be back for our next purchase!!!

Helpful 0

Report | Respond | Print

Wasn't going to go through with the deal but at time of refunding $500 holding fee I was offered $500 more on trade in along with a full tank of gas & 2 free oil changes when the night before there was no budging. When I picked up the soul it only had 1/2 tank of gas and 2 gift certificates of $50 each towards oil changes. Last time I checked oil changes are way more than $50. Car was advertised as having cruise control after getting back from test drive & inquiring about cruise control was told yes it's there on the steering wheel. The salesperson didn't take a closer look just assumed we were wrong and pointed at the steering wheel from outside the car. No cruise control :( Regardless of this I still went ahead with the purchase but was again disappointed & surprised when I was handed the key. The key as in I was only giving one key when asked about a second key was told that now a days new vehicles only come with one key. Not true after asking a few new car owners (3) they all got at least 2 keys. This experience has unfortunately left me with a bad taste in my mouth although I do like the kia soul I bought.

Helpful 0

Report | Respond | Print

Shari was most helpful in finding me the 2017 grand caravan sxt ......along with Jamie to smooth over the final deal...........Neil was there with all the options for my consideration and final paperwork to sign..

Helpful 0

Report | Respond | Print

Shari was most helpful in all respects. Was a pleasure dealing with her. Jamie was very good in getting me what I wanted and a good reasonable price. Very happy with them both, highly recommend if your buying a new car. Timing was very good, did not have to sit and wait around. I found all the staff were friendly. Happy with my New Dodge.

Helpful 0

Report | Respond | Print

Had a great experience at blue Mountain Chrystler. I always feel welcome once I stop foot in the door. They all remember me by name and are very friendly. The service was excellent quick and efficient. Thank you MMC Kim Nolet

Helpful 0

Report | Respond | Print

Our customer service experience goes back to 2017 with this dealership and Shari McKilligan. From the time we entered the building, all staff were friendly and helpful. Any questions were always answered with a smile. The building is impeccably laid out and spotlessly clean. The ability to not only drive a test vehicle but to have it overnight was terrific and did impact our decisions to buy 2 vehicles. Shari McKilligan was a rock star as far as digging in to keep her eyes open for what we wanted and getting great deals on our behalf. We were not traditionally Dodge vehicle owners however this dealership, Shari, returned our inquiry call immediately. We heard back from another dealership days later and never heard back from our third call. We look forward to continuing working with this excellent dealership! Customer service has always been the first priority here! Keep up the great work!

Helpful 0

Report | Respond | Print

We were having trouble locating the vehicle we needed, at a reasonable price, in northern Ontario. Finding one online at Blue Mountain Chrysler, we spoke to Shari McKilligan by phone and did end up buying from her. She put in extra effort to make this purchase very quick and easy for us and made sure our one concern with the car was addressed through service. We highly recommend Shari and Blue Mountain Chrysler. Their facilities are spotless, welcoming and comfortable. All employees we met or spoke to were very helpful, professional and accommodating. Well worth the drive for us!

Helpful 0

Report | Respond | Print

My wife and I purchased a brand new Jeep Grand Cherokee, and the entire staff were all excellent, from the sales people to the service. We will definitely recommend this dealership to our friends and family.

Helpful 0

Report | Respond | Print

We couldn’t of asked for better service from Everyone at Blue Mountain Chrysler especially Shari McKilligan! Shari dealt with everything in a very caring and professional manner and always greeted us like family when we seen each other or communicated by phone. Her kindness exceeded our expectations!

Helpful 0

Report | Respond | Print

We just purchased our second vehicle from Blue Mountain Chrysler with sales representative Shari McKilligan. We are from Kitchener Watetloo, but keep returning to Collingeood and Blue Mountain Chrysler to make a new purchase. Many thanks to Shari for her dedication in working with us. Shari is friendly, and a hard working individual who truly cares about her clients. She listens to her customers and knows what it is they want., and she will not settle until she knows you are satisfied with what she has to offer. Your satisfaction is her top priority. Thankyou Shari for finding us our Dodge Ram Limited.....we absolutely love it. You did a great job! Thankyou Andrew for all your help. Blue Mountain Chrysler is top notch when it comes to service....all around friendly staff, and for always making your customers feel welcome. We highly recommend everyone to go see Shari at Blue Mountain Chrysler for your next exciting purchase!

Helpful 0

Report | Respond | Print