"Great experience working with Nangy & Joanne to purchase..."
- Melissa R
Great experience working with Nangy & Joanne to purchase my 2019 Jeep Grand Cherokee! They made sure to answer all my questions and worked to get a vehicle within my price range.
"Solved a complicated problem!"
It’s not everyday your son, out on his own ,has to pull off the highway and be towed to whichever random dealership is closest.
He then had to leave ourJeep Compass at the dealership and go on to his destination without it.
Everyone we dealt with at Fraser Chrysler was kind and as accommodating as possible.
We did experience some bumps in the road though, when the vehicle was not ready on time for my son to pick it up on his way back home from his job in Kingston. We were left in the lurch at that point!
However, due to a persistent and devoted receptionist and a service centre employee named Sheryl , our problem was solved.
Sheryl noticed that an assumption had been made that my son had had a rental car given to him which was not the case.
He was back home in Mississauga carless and our vehicle in Oshawa wS still not ready for pick up. Sheryl took the time to reach out to the nearest rental place they deal with to my son in Mississauga, arranged for him to be picked up at home and reserved a rental car for him.
It was a small thing but it really saved us a lot of logistical problems.
Her determination to get to the crux of our problem and creatively solve it was a life saver.
Truly above and beyond
Employees Worked With
Other Employees :
I thought the girl in the review above was named Charlene but I must have confused that with Sheryl. I don’t see a Charlene on their employee list so it must have been Sheryl chamberlain
"Professional and personable"
Our experience with Colleen Harnack at Fraser Chrysler was very positive. Colleen is professional, personable and effective; not the stereotypical high pressure sales person. The team at Fraser we’re efficient and respectful of our opinions and decisions. I would recommend Colleen and Fraser Chrysler to anyone wanting a good vehicle buying experience.