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Dealership Service Centre Write a review

Fraser Durham Chrysler Dodge Jeep Ram Inc. - Service Centre

4.5

59 Lifetime Service Reviews

799 Bloor St W, Oshawa, Ontario L1J 5Y6

59 Reviews of Fraser Durham Chrysler Dodge Jeep Ram Inc. - Service Centre

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March 27, 2020

"Professional fast. Safe. Nice job in a tough time. You..."

- James

Professional fast. Safe. Nice job in a tough time. You guys always deliver great service when I come in. That’s why I keep coming back

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Raj Persaud
5.0
Mike Cullen
5.0
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Helpful
March 13, 2020

"They were very helpful and very friendly, I would..."

- shadow_caster4

They were very helpful and very friendly, I would recommend them to anyone. Thank you for helping me, when I was very worried about my truck.

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Cheryl Chamberlain
5.0
Craig McDonald
5.0
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Mar 19, 2020 -

Fraser Durham Chrysler Dodge Jeep Ram Inc. responded

Good morning shadow_caster4; Thank you for providing our team with a review. It is wonderful to hear that our service advisors were able to provide you with an exceptional customer service experience. It is our pleasure to assure your concerns are taken care of and that you are back on the road safely. Have a wonderful day. Regards, Your Fraser Chrysler team.

Helpful
March 03, 2020

"Again amazing friendly service. Prompt and met all the..."

- bcostello7

Again amazing friendly service. Prompt and met all the needs I had. Glad to have the experiences I have had so far. Will be back!

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Lawson
5.0
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Mar 05, 2020 -

Fraser Durham Chrysler Dodge Jeep Ram Inc. responded

Good morning bcostello7, thank you for taking the time out of your day to provide our team with a review of your recent experince. We truly appreciate your feedback and comments and they will be passed on to Andrew. We are happy to hear that we continue to provide you with an excellent customer service experience and our team looks forward to assistinig you again. Have a great day. Regards, Your Fraser Chrysler team

Helpful
February 19, 2020

"great place to deal with"

- jim tighe

i go to this dealership because of andrew scott he has always been friendly and helpful and i have enjoyed interacting with him each time i go there

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Nangy Ameree
5.0
Sherry Lizinski
5.0
Andrew Scott
5.0
Scott Wood
5.0
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Feb 20, 2020 -

Fraser Durham Chrysler Dodge Jeep Ram Inc. responded

Hi Jim Thank you for taking the time to provide our team with a review and your comments. We truly appreciate your feedback and it is wonderful to hear that Andrew continues to provide you with an exceptional customer service experience. We look forward to your continued support. Have a wonderful evening. Regards, Your Fraser Chrysler team

Helpful
February 04, 2020

"Service was fast and friendly and within reason very..."

- bcostello7

Service was fast and friendly and within reason very fairly priced. Happy here! Will come back for sure. Very well received and opened on time.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Colleen Harnack
5.0
Brett Turck
5.0
Other Employees : Andrew in service
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Feb 11, 2020 -

Fraser Durham Chrysler Dodge Jeep Ram Inc. responded

Afternoon bcostello, Thank you for your five-star review rating and taking the time to provide us with your comments of your recent experience at our dealership. Our team truly appreciates your feedback and review. We are happy to see that our team was able to provide you with an exceptional customer service experience and we look forward to seeing you again. Have a great afternoon. Regards, Your Fraser Chrysler team.

Helpful
January 20, 2020

"Such friendly staff"

- Satisfied Senior

Took my car in for testing/new battery without having an appt. but friendly staff managed to get work done over 2 days squeezing my needs in with their other work. I really appreciated them being so accommodating. Courtesy van drivers are great too!

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Craig McDonald
5.0
Raj Persaud
5.0
Other Employees : Van drivers Brian and (unknown)
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Jan 21, 2020 -

Fraser Durham Chrysler Dodge Jeep Ram Inc. responded

Good evening Satisfied Senior, Thank you for taking the time to review your recent experience within our service department. We truly appreciate your feedback and comments. Our team works hard to accommodate as best as they can and we are happy to hear that they were able to get your vehicle back on the road safely. We look forward to assisting you in the future. Have a great evening. Regards, Your Fraser Chrysler team.

Helpful
January 18, 2020

"Repairs,planned, completed in professional manner."

- andyev

Easy to set up appointment. Problem easily understood by service, and well dealt with by technician. Ride for pick up well communicated and completed. Overall quite happy with service.

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Peter El-Far
5.0
Raj Persaud
4.0
Sherry Lizinski
4.0
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Jan 21, 2020 -

Fraser Durham Chrysler Dodge Jeep Ram Inc. responded

Thank you Andyev for taking the time to provide our team with a review of your recent visit to our service department. Our team works hard to accommodate and provide an exceptional customer service experience. We are happy to hear that the team was able to service your vehicle and get it back on the road safely. Have a wonderful evening and we look forward to assisting you in the future. Regards Your Fraser Chrysler team.

Helpful
January 07, 2020

"Express Lane"

- SR Watson

I met with Rick at the Express Lane. He advised me of the approximate time my vechile would be completed and he did not disappoint. He recommended I take the shuttle home while my vehicle was being serviced. Great service at a Great price. Thank you. See you again.

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Recommend Dealer
Yes
Employees Worked With
Rick Young
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Jan 21, 2020 -

Fraser Durham Chrysler Dodge Jeep Ram Inc. responded

Thank you SR Watson, it is wonderful to hear that our service department provided you with an exceptional customer service experience. Our team was happy to accommodate and assist with getting your vehicle back on the road safely. Thank you for choosing Fraser Chrysler as your dealership. Have a wonderful evening. Regards, Your Fraser Chrysler team.

Helpful
January 02, 2020

"Service Visit"

- rmboyd1970

Great Service, No Issues, Ready on Time, Friendly Folks. Did what they said and didnt suggest anything that was not necessary. Fair Prices. Overall great experience.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Didnt get names
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Jan 23, 2020 -

Fraser Durham Chrysler Dodge Jeep Ram Inc. responded

Thank you rmboyd1970 for your review and comments regarding your recent visit to our service department. We understand how frustrating having to visit service can be for vehicle owners. We truly appreciate your feedback and appreciate your time. Our team works hard to provide an exceptional customer service experience and with your input we can continue to improve daily. Have a wonderful afternoon. Regards, Your Fraser Chrysler team

Helpful
December 22, 2019

"Recall Service Appointment"

- Zelafi

Received the recall notice and called to schedule an appointment when parts arrived. Shuttle service was fantastic, and service staff are always very friendly when I bring my car in.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Cheryl Chamberlain
5.0
Raj Persaud
5.0
Report | Respond | Print
Helpful
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