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Fraser Durham Chrysler Dodge Jeep Ram Inc. - Service Centre

Oshawa, ON

4.6
64 Reviews

64 Reviews of Fraser Durham Chrysler Dodge Jeep Ram Inc. - Service Centre

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July 13, 2020

"Ability to deal with not so frequent problems"

- BDRAM

The oil pan on my Doge RAM needed replacing due to age. The operation went flawlessly. There was even no need to bring in an extractor to remove difficult bolts.

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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Raj Persaud
Jul 13, 2020 -

Fraser Durham Chrysler Dodge Jeep Ram Inc. responded

Hi Bdram Thank you for providing our team with such a wonderful review of your recent experience in our service department. We are happy that our team was able to get your Ram back on the road safely. Thank you for choosing Team Fraser. Have a wonderful day. Stay safe. Stay healthy. We are in this together. Regards, Your Fraser Chrysler team.

May 25, 2020

"Staff is knowledgeable and courteous "

- paularmitage

You have a great staff and facility. I was impressed with the work you have done to combat the virus. Your service is number one and your prices are competitive. i am glad I purchased my car here and I keep coming here for service.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Raj Persaud
May 29, 2020 -

Fraser Durham Chrysler Dodge Jeep Ram Inc. responded

Thank you Paula for providing our team with a review on your recent experience in our dealership. We are happy to hear that your visit with us was an exceptional one. Our team is working very hard to ensure a safe environment for our team and our clients during our battle with Covid-19. We appreciate your feedback and will share your comments with our team. Have a wonderful weekend. Stay safe. Stay healthy. Regards, Your Fraser Chrysler team.

May 22, 2020

"satisfied senior"

- Satisfied Senior

This dealership is top notch all the way! They offer suggestions for future maintenance and don't talk you into getting service work done on the spur of the moment -- you have time to plan and fit it into your budget.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Raj Persaud
May 07, 2020

"Simple Oil Change."

- sbowm2551

Staff were courteous and helpful in providing drop-off guidance (during COVID 19 Pandemic). My Jeep Cherokee was ready, early the next morning, with service completed efficiently. This included a general vehicle check-up and also identified need for a cabin filter replacement. On arrival at the service area to collect my car, staff were prompt, courteous, and handled the additional complications of cleanliness and non-contact requirement with grace and good humour while being fully attentive. Kudos to all involved.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
May 22, 2020 -

Fraser Durham Chrysler Dodge Jeep Ram Inc. responded

Thank you sbowm2551 for taking the time to provide our team with a wonderful review. These times are difficult for everyone and we are happy to see that our service team was able to provide you with an exceptional experience. Our team looks forward to assisting you with all your future vehicle needs & maintenance. Stay safe. Stay healthly. Have a great weekend. Regards, Your Fraser Chrysler team.

April 08, 2020

"Greatful under the pandemic situation"

- c.j.boudreau

I'm 84 years old and I required a boost. I phoned the CAA and they came and gave me a boost. In the meantime I phoned Fraser Chrysler to have a new battery and they accomadated me even with this pandermic situation. Yes i"m very greatful. .

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Raj Persaud
May 22, 2020 -

Fraser Durham Chrysler Dodge Jeep Ram Inc. responded

Thank you C.J. Our team was happy to assist you and get you back on the road safely. Thank you for choosing Fraser Chrysler. Stay safe. Stay healthy. Have a blessed weekend. Regards, Your Fraser Chrysler team

March 27, 2020

"Professional fast. Safe. Nice job in a tough time. You..."

- James

Professional fast. Safe. Nice job in a tough time. You guys always deliver great service when I come in. That’s why I keep coming back

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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Other Employees : Raj Persaud
May 22, 2020 -

Fraser Durham Chrysler Dodge Jeep Ram Inc. responded

Thank you James for continuing to choose Team Fraser as your service dealership. We truly appreciate your feedback and look forward to assisting you with all your future vehicle needs & maintenance. Stay safe. Stay healthy. Have a wonderfu weekend. Regards, Your Fraser Chrysler team

March 13, 2020

"They were very helpful and very friendly, I would..."

- shadow_caster4

They were very helpful and very friendly, I would recommend them to anyone. Thank you for helping me, when I was very worried about my truck.

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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mar 19, 2020 -

Fraser Durham Chrysler Dodge Jeep Ram Inc. responded

Good morning shadow_caster4; Thank you for providing our team with a review. It is wonderful to hear that our service advisors were able to provide you with an exceptional customer service experience. It is our pleasure to assure your concerns are taken care of and that you are back on the road safely. Have a wonderful day. Regards, Your Fraser Chrysler team.

March 03, 2020

"Again amazing friendly service. Prompt and met all the..."

- bcostello7

Again amazing friendly service. Prompt and met all the needs I had. Glad to have the experiences I have had so far. Will be back!

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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Lawson
Mar 05, 2020 -

Fraser Durham Chrysler Dodge Jeep Ram Inc. responded

Good morning bcostello7, thank you for taking the time out of your day to provide our team with a review of your recent experince. We truly appreciate your feedback and comments and they will be passed on to Andrew. We are happy to hear that we continue to provide you with an excellent customer service experience and our team looks forward to assistinig you again. Have a great day. Regards, Your Fraser Chrysler team

February 19, 2020

"great place to deal with"

- jim tighe

i go to this dealership because of andrew scott he has always been friendly and helpful and i have enjoyed interacting with him each time i go there

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Customer Service
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Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Other Employees : Andrew Scott
Feb 20, 2020 -

Fraser Durham Chrysler Dodge Jeep Ram Inc. responded

Hi Jim Thank you for taking the time to provide our team with a review and your comments. We truly appreciate your feedback and it is wonderful to hear that Andrew continues to provide you with an exceptional customer service experience. We look forward to your continued support. Have a wonderful evening. Regards, Your Fraser Chrysler team

February 04, 2020

"Service was fast and friendly and within reason very..."

- bcostello7

Service was fast and friendly and within reason very fairly priced. Happy here! Will come back for sure. Very well received and opened on time.

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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Other Employees : Andrew in service
Feb 11, 2020 -

Fraser Durham Chrysler Dodge Jeep Ram Inc. responded

Afternoon bcostello, Thank you for your five-star review rating and taking the time to provide us with your comments of your recent experience at our dealership. Our team truly appreciates your feedback and review. We are happy to see that our team was able to provide you with an exceptional customer service experience and we look forward to seeing you again. Have a great afternoon. Regards, Your Fraser Chrysler team.

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