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I was referred to Tony by my father and was very happy with my entire experience at Capital. Tony was very welcoming and informative took time before my wife and I arrived to have everything ready for us! Showed us he valued us and our time was important to him. Had us sold on the first Ram 1500 Sport he showed us which proved he listens to your customers needs! Our experience with finance was also amazing Nicole was very knowledgeable and easily explained our financing options too us she was very helpful with helping us choose the right warrentys for us and was pleasant and valued our time as well. You have a wonderful group of staff and We will highly recommend anyone we know to you all ! Thank you for the awesome experience Tony and Nicole!
Courteous and knowledgeable staff. Went to great extent to ensure you understand and are happy with the final purchase of a vehicle. Both my wife and I appreciated the time took to ensure our satisfaction.
This is a great dealership with a very well-presented showroom, friendly and knowledgeable employees, and excellent service. We were able to quickly get help and advice regarding the car we needed for our family. There was no pressure at any time and the whole process was quick and very smooth.
J. Ashley Nixon
After a few gap years I went back to Honda West last week. I previously bought two new vehicles from the company (Odyssey and Pilot) but ran with VW for a little while. My return back to Honda West was the right move. The sales team at Honda West, headed up by Majed Larbe (who still remembers my wife's and my birthday after 7 years) are helpful and knowledgeable, always seeking to meet your needs rather than theirs. I was introduced, by Majed, to Darrin Hurst on his sales team. From start to finish, Darrin was polite and attentive, without being overbearing on his product knowledge. He's a top-notch salesman. We completed the sale (we bought a new CRV this time) with some excellent support from Honda West's Financial Services, Manager Matthew Baillie. Matt also has a nice style in his work and was clear on what was available to extend our warranty beyond the standard three years. I also want to give a shout out to Ashley in reception for her helpful follow-up calls. I know from having cars serviced at Honda West for about eleven years that there will be quality ongoing support where I need it. Honda West is a great team to do the car business with and I look forward to getting my new HRV from you very soon!
I enjoyed the buying experience with the folks at Collins, Jordan was great and handled the long distance discussion very well as did Erin. I am looking forward to getting to know the service department, routine maintenance only I'm sure.
We are absolutely in love with our new truck?? Chris, Doug,Brandi and everyone involved from start to finish were just amazing people to do business with. We would recommend Lakehead to anyone looking to purchase new or used vehicles.
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