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2nd car we've bought here. Always nice sales people, no pressure to buy, happy to give as much info as you would like, explain everything along the way, made the buying process very easy.
Majed was very prompt and thorough in responding to my need for a smaller vehicle. Carla and Matt were both great to deal with. Angels, actually!
This was my 2nd Kia Sorento purchase (I traded in my 2012). I knew exactly what I wanted so it should have been a simple sale. I went to the dealership where I purchased my first vehicle twice. Both times they convinced me to come in; both times I was disappointed and frustrated. They told me that the colour and model I wanted was not available anywhere in Edmonton (untrue), that I didn't qualify for 0% interest on my financing (they offered 2.99%), and that my trade was worth $4000 less than I actually got for it. I decided to reach out to Kia West Edmonton through their website (after seeing the blue Sorento in stock) and Ryan got in touch right away. He was so nice and so helpful. Ryan ended up getting me the colour I wanted, 0% financing, a great trade in value AND a better model, totaling over $8000 in savings. I was so grateful that I accepted the offer right away and signed the same day. I most appreciated Ryan's honesty - there was no haggling. He was also really friendly and great to deal with. I have a friend looking at a Sorento and I've already recommended Ryan to her. I would recommend him and Kia West Edmonton to anyone in the market for a new vehicle.
I have been dealing with Andrew since he started at Eastern 11 years ago. He is one exceptional sales person and I will not ever settle for any one else. This was the first time dealing with Rodney in finance and it was my first time really feeling like he was trying to get the best dealfor us. Both these gentlemen are good at what they do and I would definitely make sure they were available the next time. I had lost my faith in the family oriented busy that Eastern was before it was sold however, Andrew and Rodney have restored what was lost. In my opinion they totally look after the customer's needs and wants and try to make every effort to make it happen. Thanks Andrew and Rodney. We'll be back!
I knew what truck I wanted, I didn't know what dealership to trust so I read reviews. The overwhelming customer favourite was Airdrie Dodge and my experience confirms everything I had read. By chance my salesman was Steve Parsons and I highly recommend dealing with him. Steve, Clark and Airdrie Dodge in general offer an easy, honest no pressure environment. I'm very happy I choose them. I can only hope my service experience is as good as sales was.
I had a Great experience, was able to get exactly what I was looking for in a vehicle. Newer vehicle with low Kms Friendly service. Would recommend to family and friends.
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