"I just bought a used 2015 Smartcar. My old Smartcar was written off in an accident. I am extremely happy with the car and with the customer service. I drove all the way from Toronto to get this car."
Are you kidding me
"Worst experience EVER.
This dealership doesn't stock parts... everything has to come from Toronto or Germany....taking literally weeks to arrive. However, if you want it faster it is possible if you pay a very high overnight fee.
They also appear to charge 30-40% more for parts than you can get them from other Mercedes dealerships across the country,,, Could that be because they know they are the only option in Winnipeg?
Their 'do it or don't' attitude had me gob smacked!
If you need service on your Mercedes do NOT go to this dealership....
Service Manager's answer to everything. "It's how we do business"