"Joel Brownridge responded to my online query within 10 minutes to confirm my request and provide more information on the car that I was interested in.
He clearly explained the features and upgrades to the 2018 model and his genuine excitement multiplied my interest.
We set up an appointment for Saturday morning, however after visiting other dealerships for other brands, I realized that the features offered by Subaru as explained by Joel were unavailable in many similarity priced 2018 vehicles.
I visited the dealership on Friday instead and met with Joel to check out the car personally.
I must say I was not disappointed at all!
Joel pointed out the models that were available for immediate possession and invited me for a test drive.
I was impressed by the comfort levels , the tech package and all round sturdiness of the 2018 CrossTrek.
Although I was not enthused by the colour, a free command start and two free oil changes was compensation enough.
He explained the benefits of leasing and all the advantages of going with this option.
We then met with Cord Crowthers who was very friendly and extremely helpful.
He went through the paperwork while keeping things light and relaxed. He made us feel welcomed and proceeded as if we were old friends! This was most appreciated
Josh from the service Dept booked me in for the first service. He was very cool and was awesome to deal with.
The overall experience barely took three hours and I was able to drive home with a 2018 Subaru Crosstrek!
I highly recommend Auto Gallery Subaru because of their excellent service and friendly staff
"I was very pleased with the service I received while exploring the options of purchasing a new vehicle.
Michelle Payne is an excellent sales representative with Subaru in Barrie. She is professional, knowledgeable and listens well to determine your needs. I had the opportunity to test drive the car a few times based on Michelle's recommendations and finally found the car for me. The experience of purchasing the Subaru cross trek was a pleasant one and stress free experience. I would highly recommend Michelle Payne to any prospective buyer, she will set you in the right direction. "