"This was the smoothest car buying experience yet and it definitely comes down to the staff at Scott Subaru. Prior to coming to this dealership, I visited 2 Calgary dealerships before I discovered Scott Subaru in Red Deer. Adam is very knowledgeable about Subaru products and from the first conversation on the phone, he was able to answer any questions I had about the car. When I went to Red Deer to meet with him to discuss some numbers, I wanted to to test drive the car once more (had taken a test drive in Calgary before) and possibly test another car from a friend's recommendation. Adam had another customer at the time so he could not test drive with me, but he let me go out and also let me know where to go for good roads to truly test the vehicle.
Adam was extremely transparent and let me know that I may not get as good of a price from Scott, but the service I receive will be better than dealerships in Calgary. Unfortunately, I would have to say that is was incorrect about that. The price that Adam and I agreed on was lower than the prices from both Calgary dealers by a fair margin and the service was definitely better than the dealers in Calgary. Adam did not pressure me into buying the car at all.
I dealt with Kathie, the Business manager who explained all the add-ons that were available for the car, but again, did not pressure me into buying any of them. She was also able to accommodate a last minute change from financing the car to paying in full.
At pick up, Kathie had all the paper work prepared and ready to go. Adam explained the features of the car very thoroughly.
Would definitely recommend this dealership to others."
"Duncan was great at every level. I know I can still stop by anytime and he is still as eager to help me with anything. On the other hand the lady in finance we dealt with was not someone we enjoyed dealing with at all. wish we had a choice in that. "