"As I drove across town early this morning, I realized how much I appreciate the front end staff at Harris KIA, in Nanaimo. Although, I really missed seeing Kolbi (she always gives friendly and knowledgeable service) when I dropped off my KIA Rio at the dealership, this morning, Mike greeted me warmly and looked after my car service needs. Allen, the shuttle driver, was right there the minute I arrived ready drive me, and again later in the day to pick me up to take me back to get my car. He has a fantastic memory - always enjoy our conversation on route to and from KIA. Everyone of the staff go out of their way to make my experience pleasant. Even got a wave and a smile from a distant Rachel as mouthed to me "How are you,' through the glass of her sales booth in my direction! Thanks HARRIS KIA!
"This is the 3rd Optima I have bought from this dealership. Always had a great experience buying here. The staff are very courteous and helpful both the sales side and the service that is provided. Mac was very helpful during my experience and explained things very well. Normally I have bought from Manny but he was absent, having just had a daughter born so Mac stepped in and was just as helpful. Always a very good experience here and I would not hesitate to recommend this dealership and Mac in particular for all his help. Keep it up!!!"