I try my best to give people and businesses the benefit - G Medeiros
I try my best to give people and businesses the benefit of the doubt. I truly believe that most, not all but most, actually mean to do good things.
With that said though.... F YOU Birchwood Kia! I am so beyond pissed off at the absolute worst run service department in the history of all my years owning ANY vehicle!
Not only did we get charged for a service after twice saying it wasn't needed, but of the two issues I did bring the vehicle in for, one was repaired under warranty as expected and the other was denied warranty as they claim the only way the sliding door could be out of alignment and not closing properly, the same sliding door that they had already "fixed" once before under warranty for the same exact issue, is because the vehicle must have been involved in a collision!?!?
That van has never been hit once, let alone since the last time your inept technician "fixed" the issue.
If you EVER hear of or even think of buying a KIA anything.... DO NOT buy it from the Birchwood Kia in the west auto mall....you WILL be sorry... that I can promise you.
*Note* my wife and I have owned several vehicles purchased through Birchwood over the years and never had anything but perfect service from other locations. This Kia service department has been a nightmare every time we have brought in her Sedona. So much so that we will never purchase another Kia through them.
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