"Purchased truck no problem but service department is disgraceful. Lack of consistency in knowledge between staff. They try to sell service that is not due (ie: rear diff fluid change $550.00) "forgot to install new oil filter during oil change. Tried to double dip by charging me for oil change that warranty was covering. They get caught in lies then try to cover it up. Lastly I book an appointment for warranty work and they book me a week and a half later then tell me my warranty ran out in that week but won't honour the work needed.
"Thanks go out to Bruce for all his patience and help in making sure our buying experience was great. We have come back to the RV market after a 20 year absence and Bruce was excellent at helping us understand all the different aspects of fifth wheels, trailers, etc. Bruce spent time with us to gain an understanding of what our wishes and wants were for an RV. He then used this to help us choose the exact RV to meet all our needs. He was very well prepared and had a good knowledge of all the product and options. We felt no pressure and very comfortable with his manner and it seemed like he had our best interests at the forefront at all times!
Thanks also to Ashley for her help sorting out all the final purchases. Again we felt no pressure and she was very good and explaining all our warranty options, etc.
We are really excited about our purchase and starting out on the road!
Doug and Andrea Roche"