"Sold me one lemon they couldnt fix, and the next lemon they sold to me without telling me that it had been in two major accidents. Dont buy a used car here unless you have a good mechanic look at it first, do not take this dealerships word under any circumstance."
2 days ago
"I had purchased a new vehicle from Majed 10 years ago, and because he impressed me so much at that time, I have continued to deal with him. In November, my youngest daughter purchased a vehicle and this past week, my older daughter purchased a vehicle.
We are sincerely grateful to the Honda West Team (Majed, Steve and Gabe) for making us feel that we were priority customers, and going ABOVE and BEYOND to help my daughters find a trustworthy vehicle. It is refreshing to find a dealership who truly cares and who values our business and respects us as customers.
The professionalism, respect, courtesy, and honesty in how we were treated during their recent purchases is an understatement. This was a VERY POSITIVE experience for these young ladies - and I'm confident that they (and us) will continue to purchase vehicles from this dealership.
Gabe (Finance Dept) was very patient and articulate in explaining the loan information, warranty and insurance options and took the time to answer all of our questions, never once making us feel silly for asking for clarification.
It was indeed a pleasure to deal with you all!!
This purchase was an ENJOYABLE experience, not stressful in the least! I would recommend them to everyone who may be looking for a vehicle - you can trust them!! (In fact, I WILL be recommending them to everyone I know)!!
It is WORTH the trip to Calgary to deal with such an incredible team who truly work 'together' to make every customer feel appreciated.
Connie, Courtenay and Shelby