"MDX has big problem with its electronic gear controller to shift it to "N" once the battery is death. Therefore, It can not be towed to the shop to service, you are stuck!!!
We have contacted the head office and the dealer service manager, nothing have been done or follow or phone cal in day number 3. We are still patience to wait and we will post here to see how many days have to wait for them to respond.
Last time took in for oil change some how they did not reset the oil level, we have to checked the oil level and reset the computer sensor for oil level.
This store is going down in business for sure.
Bad car bad service!!
"Excellent customer service from Tom Lin who is knowledgeable about the Acura and understand the customer needs. I would highly recommend Tom Lin to my family and friends. Thanks