"First off... A very big THANK YOU! to Sal Khan, Mohamed and Ali Q at Acura Sherway. This was my first experience in purchasing a luxury vehicle and i was take care of by the best.
I walked in on a Monday evening after work, after having spoke to Sal Khan on the phone earlier in the day. I'd like to mention here that i was in the market for a 2018 Acura TLX and did all the necessary home work online. I had been to 2 other Acura dealerships earlier to get a quote, and though i was treated courteously and professionally, i left those dealerships not confident at all that i was getting the best deal and didn't feel a personal connection at all with the sales rep.
So based on my previous experience, i was unsure whether things would go much better at Acura Sherway, but boy was i wrong.
I went straight to Sal Khan's office and sat down with him. Zero wait time. Soon i realized that this wasn't just some ACURA employee i was dealing with, but actually their top sales guy in entire CANADA!!! Yes Sal Khan is the best as they come and has been ACURA'S top sales man year over year in the entire country and showed me his awards. To top that off he is one of ACURA'S top brand ambassadors and so travels widely to represent the brand.
Sal heard about my previous experiences in other dealerships and was quick to address all my concerns. He worked with me for the next 2 hours to find the best car trim, setup and a deal that fit exactly with my max budget. He went back and forth with his GM and gave me exactly what i wanted. I had no intention of signing any paperwork or closing a deal that day, but Sal Khan changed everything. He made sure i got everything i wanted and treated me like family.
Also wanted to give special thanks to Sal's assistant MOHAMED. He took me on a test drive and was thoroughly familiar with all the systems and functions of the car. He took the time to patiently explain as much as he could and made himself available by phone and email at any time to answer my questions. He enthusiasm and love for the Acura brand is unbridled and it shone through in the quality of his service. He definitely made my experience at Acura Sherway a memorable one.
Ali Q the finance manager is a must see. He's a real cool, calm and relaxed in his demeanor and knows his role inside out. Working to close the deal with him was a totally worry free process. He worked with me to get me exactly what i need and i was totally impressed by how much he cared about my budget and limitations and helped me to structure a plan accordingly.
From my initial visit to the day i picked up my vehicle, Sal Khan and his assistant Mohamed personally made sure that i got everything i needed and was well taken care of. It was Phenomenal working with you!
Thanks once again to the SALES MASTER SAL KHAN & his apprentice Mohamed and Ali Q. If you visit Acura Sherway then this is the dream team to meet!
I will be sure to recommend friends and family in future after my wonderful experience.
3 days ago
"Eric my sales person was great about informing me of potential vehicles as they came in. He was informative and relaxed in his conversation with me. I would highly recommend him! I was given a very informative orientation by Riley and the business side was handled by Gerry and Larry. My overall experience was excellent!