On 5/13/2013 1:47:47 PM SeraphinaS wrote:
I have been taking my car to the service department since they opened their doors.
And they USED to be really good. Not sure what is happening with their
customer service which has gone down the drain.
Dread the service appointments with service representatives and front desk who have attitude like they are doing you a favor,
Seems like they have forgotten who is paying for them actually being hired.
I will no longer be taking my car to them for service. They will not see another penny of my money.
Good Luck Airdrie Honda!
On 4/25/2013 3:35:12 PM alfriesen wrote:
Over the winter months while spending time in sunny Arizona I decided to do some used car shopping on-line as we needed to replace our vehicle which we had sold prior to heading south.
Having owned Ford minivans in the past and really enjoying them I focused on looking for a Freestar. My search found many interesting units but the one that stood out was a recent trade in at Airdrie Honda.
An email requesting more detail was promptly answered by salesman Mike Fry. Via further emails requesting some additional photos to be taken I discovered Mike to be very professional and certainly patient.
He was willing to allow me to have a friend test drive the van on my behalf and would store it until we returned to Alberta. Documents were exchanged by courier and the deal was done.
Mike's excellent customer service and willingness to go the extra mile was a major factor in our decision to purchase this vehicle.
A big thank you to Mike and the other friendly and accommodating staff at Airdrie Honda!