"Efficient, friendly and even cleaned up the iced coffee I spilled and offered to make me another one...all with a friendly smile and kept me posted as to where they were at and how long it would be...nothing to complain about here :)"
"I had a very poor experience at Mini Markham today. I dropped off my car intact without any scratches for a regular oil change. When I got back to pick it up I found a huge crack on my windshield. I took it right back in to show them. The associate had a picture of my car and verified that the scratch was not there when I brought it in. He said he would speak to the manager and get back to me. HE NEVER FOLLOWED UP WITH A CALL NOR DID HE APOLOGIZE WHEN I SHOWED HIM THE CRACK. I called back and they are now saying it is not their fault and are declining responsibility. I am very disappointed with this reception and overall customer service - huge set back for me "