On 12/10/2013 9:47:14 PM mdraeger wrote:Maddie has provided professional and friendly service each time I have brought my Audi in for service. She has gone the extra mile to make sure my wife and I were aware of the status of our vehicle during each visit. The extra calls and emails she made were greatly appreciated and it is those little things that keep me coming back. Makes us feel confident that our vehicle is in the right hands.
I would say that when you go to Crosby Audi, you are not only getting high quality cars, you are getting a team of professionals that support you throughout the life cycle of your vehicle, and genuinely care about their customers - like Maddie.
Thanks for your help!
Martin Draeger
On 11/29/2013 9:33:32 AM WayneSwantek wrote:My appointment was for 10:00, and I arrived at 09:55. I was greeted, as usual, by Maddie's friendly and smiling face. My car was taken into the shop right at 10:00. Maddie told me the snow tire package and rims would take about an hour. I was working on my lap top at the time, so rather than disturb me, she sent me an email telling me my car was ready when ever I was. I had a few more things to finish, I paid, and walked out to my "just washed A6".
Always a great experience, and Maddie's friendliness and helpfulness just makes the visit .