7 British Columbia Audi Dealers

Service people good. - Kirby Smith

Service people good. Just misses the mark on full customer service. Follow through poor…. a lot of misses.

Very good experience and friendly staff. - stephen

Very good experience and friendly staff. Unfortunately took over 3hrs to complete my vehicle transaction

Made an appointment on line to have text come in asking - Chad

Made an appointment on line to have text come in asking for all the same information that I already supplied, so I explained I’ travel for work I’m not with me car to get vin but here’s my info and Audi Langley I deal with they couldn’t take the time or say we can get the vin at time of appointment, they couldn’t take the time to call Audi Langley which would be easy they just say mo to appointment now the issues that I have to go to Langley Audi for service and miss appointment that’s by their place have for work ( that’s why made the on line appointment there) all cause they don’t want to a little extra for a customer. I guess they lose a sale. What a waste of time

drove Five hours to look at a car that was promised to be - John

drove Five hours to look at a car that was promised to be in near perfect condition. when i arrived, the car was in terrible cosmetic shape. i was told, and i quote "everything is great, only a couple very small little marks here and there but nothing unusual" directly from the salesman. the interior of the car was full of scratches on the plastic pieces and the display had most of the anti-reflective coating scratched off and looked awful. the exterior was riddled with dings and very significant gouges. both driver side doors had been very obviously repaired and painted by a terrible shop and was covered in runs, poor blending and had not been masked off properly, to the point of the door handle not even being removed for paint. all four wheels were covered in deep curb scratches and the tires were not only old enough to be near the end of their life, but the sidewall on the rear left tire had massive gouges in the sidewall. most of the pictures on the listing purposefully omitted all this damage. i even asked the sales to look the car over himself and he blatantly lied about the condition. i wasted not only my time driving ten hours (five hours each way) but also money for fuel. i feel that this dealership and for sure this individual salesman are dishonest and will not ever recommend anyone purchasing a vehicle from them. i expected more from a luxury branded dealership, but was treated as if i was buying from a shady used car dealer.

Outstanding purchase experience and follow up from Blair... - 08SierraSLT

Outstanding purchase experience and follow up from Blair MacKeigan and the team at Turner VW. We were searching for a specific vehicle (Alltrack), and had several to choose from at various dealers in BC. Straightforward, honest communication from Blair brought our business to Turner in spite of several options closer to Van Isle. We are knowledgeable about the auto business, and have high expectations of sales teams, Blair exceeded our expectations throughout the entire process, as did the rest of the team as we worked out details on some additional options we wanted on the car before purchase, and doing long distance resolution of a minor issue with the hood wrap. Highly recommended!

Worse Service Manager ever, Joanne lies through teeth, - Bob

Worse Service Manager ever, Joanne lies through teeth, and listens in on all of the conversations. Pathetic, as are the finance people and the GM is a low life glorified used car salesman