4 days ago
"I have always found dealing with car dealerships and the salespeople very intimidating and stressful but I have to say over the past 5 days Ferdie Roxas of Jim Pattison Toyota has gone a long way to helping me overcome that. He is kind and funny :-) and has a way of making everything move amazingly quickly and smoothly while listening to your needs and financial concerns. I have never owned a Toyota and am loving my new Scion more each time I go out in it . Thank you Ferdie for the time you have taken to make me feel more relaxed and comfortable and listening to my needs without trying to upsell me when you know thats not possible for me. Looking forward to having you by my side as I navigate new car ownership for the first time and hopefully sending my son your way for a new Tacoma when he has finished his degree at UVic :-)
"Baz was a very friendly man and willing to show us all the paperwork that was in the car. He wasn't pressuring us to but it right away. Baz wanted me to pick a car that I liked and was happy with. Baz was also very helpful when it came to letting me take the car for a test ride. Although the dealership wasn't willing to drop the price very much which made me less satisfied. "