On 7/23/2014 10:39:27 PM dirtybronson wrote:
Recently bought a new truck from Northstar Ford and the experience was disappointing. After discussing term and giving a $1000 down payment we determined my monthly payments would be $530. The day after I picked up my truck I received a phone call stating they filled out the wrong paperwork and would be returning my $1000. My monthly payment went up to $615 a month, I was manipulated and lied to by there sales manager, sales person, and finance. They were unwilling to work with me to lower these payments and were VERY concerned that I give them a 100% positive review on there customer satisfaction survey. I would strongly caution anyone to shop around before going to Northstar.On 7/23/2014 8:35:02 PM Kray780 wrote:
Shelly was amazing to deal with! She listened to what I wanted and what I didn't want and hooked me up with the perfect car for me. She was up front with cost and payments which was refreshing after dealing with other car dealerships. Shelly is an absolute delight to be around and was also very professional. I would recommend her to anyone.