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I dont even look elsewhere anymore! - Essential
Owning a couple businesses means i am constantly looking for vehicles for the technicians. I used to spend hours and weeks online looking for deals, until someone told me to try their buddy Dave. Dave was upfront and honest about what was realistic and doesn't waste your time with the back and forth crap that most dealerships put you through. He comes with a fair price and I've yet to be disappointed! And now Thanks to Dave and Edie, deals are done in minutes AND.... i don't have to spend hours online or in a sales persons office while they are trying some new "selling skill" they just learned.
Loved My Salesman's Attitude! - hondanan
My salesmen, Michael Nokes and Peter Olson, were both very professional and kind. I was at ease dealing with them and would recommend either of them to anyone purchasing a car! As a single woman I could count on both of them and they both looked after me properly.
Professional and Friendly Service, as always :) - cjm
I appreciate the great customer service I receive from Akesh and the service department when I bring my vehicle in. I love my Ford, and recommend Ford to anyone looking for a new vehicle!
Top Reviewed Specialists At This Dealership
Ford Family made me feel like family - middleagewoman
Working with John Corbett was a relaxing experience and he was very patient with me as we searched for then ending up factory ordering a Ford Escape. After I drove my Escape off the lot - John answered all my questions that I had once I began driving - such as how to shut off my wipers which I had accidently turned on! Everyone that I was introduced to while buying the vehicle were super friendly and helpful. If you are looking for a Ford dealer in Northern BC - Prince George motors is a great place to go to!
Top Rate Service - Arthur
We brought our Navigator in for repairs and we were given exceptional service by the staff in the service department. Myron was absolutely great and took care of all our needs right from the start. The technicians were experienced I would highly recommend this dealership!
Smooth and easy. - Ron brown
Just such a no pressure great experience. I would recommend dealing with these guys to anyone. Felt like I got a good deal and I am extremely happy!
Commercial Lease Assistant
Commercial Lease Manager
friendly service - rudy martin
I hate having to bring my car in to get serviced. Though I dont feel zny different about the experience, christian at cariboo makes the process go well. Friendly and good humoured, it makes me feel better about having to come in
great overall experience - Alexhoff
Diddy made the whole process very simple. We talked about what I was looking for and he knew exactly what I needed/wanted. I love my new car.
service feedback - Ford fan
I recently purchased a 2008 Ford Taurus AWD from this dealer. Some weeks later it appeared that there was a leak in the trunk. I took the car to Dave Landon Motors for repair. It determined that it was in fact condensation. The carpet was removed and cleaned and a prevention tip was provided by the dealer principal, Todd Landon. The cost was reasonable, the problem solved, and I was impressed with the service level. I continue to be pleased with my purchase, and will certainly return to this dealer for any future service needs.
Dearborn Ford - HonestLor
I only deal with Dearborn Ford for the purchase of my vehicles. I started out with them in the early 80's and liked their honest. friendly and upfront approach right away. They were a good fit for me.
I generally purchase a new vehicle every 3 years and they have been with me through every one of them!!! I am a diehard Ford fan, and have never owned anything else, so as you can see by the years, they have sold me a lot of Fords.
I don't even attempt to go to another dealership. Why would I when I get incredible deals on vehicles, exceptional customer service and help pretty much 24/7 when I ever needed it.
This place doesn't just sell you a vehicle and wave goodbye, they are in it with you for the whole duration.
I always recommend them to anyone who even looks like they might want to buy a vehicle.
Excellent service and staff - Aaronb94
We currently have a 2014 vehicle and are looking to trade it in for something newer. We havent made a decision on what type of vehicle we are looking for yet so we havent purchased anything. We went to denham ford just to look around at what they have and what their prices are just to keep our options open. Within two minutes we were approached by Gardeesh one of their sales associates who was super helpfull and very knowledged about the different types of vehicles. He had shown us a variety of different types of vehicles and then asked if we would like to test drive one. We ended up taking a ford fusion for a test drive (which was a very nice ride). Along the way he then explained all the different features of the vehicle and all the safety features/ratings.
From there we went back to the dealership where we got a quote of how much we would get as a trade in value for our car. We were greeted by the sales manager Brent (who was super awesome aswell).
We havent made a decision on a vehicle yet as we want to look at different types of vehicles to keep our options open. But whatever vehicle we decide on, we plan to do our buisness with Denham ford. Both people ( Gardeesh and Brent) were super helpfull and HONEST!!
Weve gone in a couple times more where brent has helped us understand a couple different things that we were not to sure of with the contract of our current vehicle were in right now and we really appreciate that. Like i said we still havent made a decision yet on what we plan on getting, But denham ford is deffinately getting our buisness..
Keep up the good work guys, You all rock at Denham Ford
Bought My Hero an F150 - mrsmarioandretti
My prince wanted an F150. We shopped in Alberta but couldn't find the right truck at the right price. I was eating breakfast in Golden, B.C. and across the street was the Ford Dealer who had an F150 crew cab with great wheels and a good look. Just a little used but very little. A real thing of beauty. Not quite the right colour but so good looking and when they told me the price the thing changed colour instantly. I did try to haggle with Dan and Poppy but no luck. The threw in a factory mounted set of winter tires and that was a deal. Then came the money part and that had a glitch or two as my bank doesn't do money transfers on Friday afternoons. But hey they trusted me and that peachy truck was in my husband's hands for the weekend. It was a real pleasure doing business with Kicking Horse and my man is happy as a clam.
F150 purchase - Blinc321@
Kent Magnuson and sales associate Des were both fantastic. I was referred to them by a friend who has leased several vehicles from them. I shopped around at five other ford dealerships and Kent and Des were by far the most helpful. They gave me a very fair trade for my truck and beat the competition in customer service and price. I will definitely buy my next vehicle from them and refer them to my friends. Nothing could have been improved, they washed the truck and filled up the tank with gas and had it ready it for me in under one hour. They understand that to the businessman time is money and they did not waste my time. They responded immediately to my emails and return my calls. My lariat is amazing
Awesome dealership - Cooner 888
Nelson and Aron were awesome to work with
Bought my first vehicle at Steve Marshall
And will continue to do so in future
Have recommended friends and family to go to this dealership
Great Experience - Pat & Pat
Over the course of our visits to Van Isle, I think we met the majority of the employees here including Will Pulford, the dealer principal . What a pleasure it was to be in such a positive and up-beat environment. Everyone here obviously enjoys their work. This was an absolutely painless and no-pressure experience for us. Our sales rep, Charles Mealey, was extremely patient at answering all of our questions (in person and through numerous emails) and he did an outstanding job in going over our new Ford Edge with us from front to back. Brett Brenneman, the sales manager, negotiated with us fairly and professionally (he even took us out for a test drive when Charles was delivering another vehicle). Mark Webster (Finance) explained all of our options re: extended service and maintenance plans. We could not have asked for a better experience and it was worth the 40 minute drive from Parksville. Highly recommend this dealership.
Great staff - Pirkko Payne
Robb was a great saleman and friendly
Shawn was very nicely professional business man
Manager was helpful and have me a great deal
Service staff was friendly.
Professional, caring and very helpful. - Darren T
I really appreciate the great level of professional care I receive from the service and parts department. I really trust them and that is why I return to them for peace of mind. Anthony Zuccato is fantastic and goes the extra mile to make sure every thing is done right. Darren Muchowski is great in parts and really helps to know what works best. Glenn Morris has really helped me out and has done a great job. Thank you every one
Great sales experience - Ian MacDonald
I have been a customer of Coastal Ford for quite a while now. I purchased my last f150 from them nearly 10 years ago. As it happens, I had to replace it with a newer more reliable model. I decided to go with Ford again as the service the dealer had provided was superb throughout my time dealing with them. My salesman Hash was fantastic and provided me a myriad of options and made the deal too good to walk away from. I would definitely give them my business again.
Excellent - Rob
My truck had broke down a week before along weekend and I promised my kids I'd take them camping of course the timing is perfect so I called WestCoast and spoke to Eric in service and he told me they were booked solid for a week since it was the long weekend approaching. BUT! he told me if I could drop my truck off and leave it there someone with an already booked appointment may cancel and they'd fit me in. They called me a day later and told me my water pump needed replacing and they could have me on the road before the weekend. I've always dealt with Eric and this is exactly why I'm a repeat customer. He and staff are knowledgeable, understanding and actually care which is why I wrote this review. Other dealers should take notes.
Service department - Klebrun
I've purchased 2 f150 trucks from this dealer. Both purchase experiences were typical. Not outstanding but satisfied.
My complaint lies with the services department entirely. The last 3 service appointments I have made resulted in me waiting all day for a simple service. What is the point of scheduling a 930am vehicle drop off, when the vehicles doesn't even go in until 230pm???!!!! This has happened over and over to me! Dealer says 930am is not your service appointment but rather the drop off time. Common Ford! Time to rethink your procedures.
Fantastic customer service - Amoni
I am impressed with the customer service I got from the service department . Chris was very helpful . He was updating us about the procedures and the steps for the service of the truck.
Unsatisfactory Service - Botmzup
I moved here from out of province and I brought my 2013 f150 in for a full service and when I came to pick up my truck I noticed the never rotated my tires as I put a mark on them. I brought this to Shellys attention and I had to wait another 1/2 hour for them to rotate my tires. I also have reason to believe they never inspected my brakes. Not impressed. Don't know if I'll be back
fast and done on time - David
Raj was very helpful with my visit at the dealership since the reno's. Car was done right and finshed the same day. Thank you
General maintenance - Ryguy1984
Took in to get breaks serviced...both front pads and rotors were replaced not to standard as not even a week after installed loud grinding noise each time you brake meaning after such a repair like this you think test drive would be done to ensure everything is good but it wasn't thanks a lot Sam for making this a bigger issue then what it had to be...all the money I gave you for this repair and to come back just over a week later to have rotors machined just not sure why brand new rotors need to be machined...hope no future problems arise from this issue and extremely poor service
MSA Ford- A Highly Recommended Dealership! - Elaine H.
I was very impressed by the high, professional service that I received from this dealership considering that I had never bought a vehicle from them before. The sales agent I worked with, Nick Spencer, was fabulous. There was no pressure and no gimmicks. He walked me through the whole process and took the time to explain all the features of my 2016 Ford Escape in a professional and personable way. The rest of the team followed through and together made for a very positive experience. I highly recommend them for anyone in search of a new or newer vehicle.
New car - Kim C
Great customer service when trading in my old Edge for a new Edge. Thanks to Nate Torres in sales who took the time to work with me. Great deal on my new car. Thanks Nate! Love my car!!
Punctuality adjustment in Need - Frequent Island Visitor and Patron
This is my first time writing a review. But I felt it was needed. Terrible customer service. Rolling through Victoria and wanted to get a service done on my wife's 2014 edge. Called ahead to see if they had any same day availability. I was told they were open through the afternoon and it would be an hour wait. Made an appointment for noon. Went there and while explaining my conversation to the service gentlemen at the counter, there was another one snickering behind him basically drinking his coffee and chiming in on how I was out of my mind due to my request. Settled on coming back at 2 pm same day and they would get me in and I could standby for it and wait an hour. Killed some time and came back. Got a new guy and was again looked at like I was a physco. And said if I wanted to wait for it, it would be at least 2-3 hours. If I was told that up front, I could have dealt with this situation no problem. However, the lack of COMMON COURTESY coupled with customer service was one of the worst examples I have ever seen. To all of my island friends and business associates. Highly DO NOT recommend shopping here nor servicing your ford vehicle.
Great Service - Mike Hall
Friendly, knowledgeable staff. Fixed right the first time and on time! Bernie in service generally works on our Fords and he is always thorough and careful with our vehicles.
Re-service for same issues - Tammyg
I have had my car serviced 3x and each time I have to bring my car back for the same issue. Now I have to return it again! I had a regular key made as my FOB key wasn't working, I got my new key made and I open my door to get out of my car and all the doors unlock. So then I have to go around to eat healthy door and have to lock each one.
Just bought last week...all was good - susan1951
just bought vehicle last week all was good..Very smooth Would recommend them...Had problem with tire monitor and service got it fixed right away..
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