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Highly recommend this dealership! - Dave & Dianne Shaw
We have bought many vehicles over the years but this was hands-down the best experience we have had. Every employee was friendly, polite and considerate even just in passing. There was no high pressure or gimmicky sales techniques. We bought our Chev Silverado there today from Kyle and Bryan. They bent over backwards for us even though it was a used vehicle and not a Ford. Everyone was amazing! This will definitely be our first (and I am sure our last) stop next time we are out vehicle shopping. Thank you!!
They had what I was looking for. - Greg
Great experience. Sales staff was friendly and helpful. I had a hard time finding what I was looking for elsewhere but with there great selection I was able get into a new truck
Fern Laferriere - annab123
I wasn't really looking for a new vehicle but with a new baby I needed to upgrade from a little Ranger to something a bit more practical. Fern Laferriere found me the perfect vehicle to suit my needs and stay in my price range. He was also very helpful with details of my trade in. He's very friendly and made my car buying experience nice and easy.
Excellent Service - BGBVCBCCA
We have received excellent service in the past and this was even topped in our recent visit. We have a very old van and they went beyond the call of duty to fix an unusual problem. I would highly recommend their service department.
Top Reviewed Specialists At This Dealership
Great job - Niels
Myron is exceptional in his personable service. Makes sure everything is done to customer satisfaction.
Had a good reliable transport from Ross over to barber shop and back!
Purchase of 2017 C-Max - Ticky
This was our second experience purchasing a car from Douglas Osarobo and we are very happy with the results. There were obstacles, out of Douglas" control; however, he was patient, diligent and went out of his way to ensure we received the vehicle of our choice. We could not have asked for better service. At this transaction we also dealt with Chris Deal and he too answered all our questions and was very helpful. Our sincere thanks to both of these gentlemen.
friendly service - rudy martin
I hate having to bring my car in to get serviced. Though I dont feel zny different about the experience, christian at cariboo makes the process go well. Friendly and good humoured, it makes me feel better about having to come in
Super car buying made easy! - johnnycanuck22
Terrific service. Honest, fair and straight up negotiating in making a GT350 for GT350R car trade. Coastal Ford offers a relaxed atmosphere for buying an automobile.
I bought a 2011 Ford Mustang 5.0 GT - 2011 Ford Mustang 5.0 GT
I bought a Ford Mustang 5.0 GT, first of all the customer service here is AMAZING soo helpful they gave us the best price possible and made my experience of buying my beautiful car the best one I have had yet!!! And I am somewhat hard to please;-p we had a man named terry help us there I would 100 percent recommend this dealership! Thanks again Dams Ford Lincoln sales LTD!!!! Will definitely be back for a out vehicle purchase:-D
service feedback - Ford fan
I recently purchased a 2008 Ford Taurus AWD from this dealer. Some weeks later it appeared that there was a leak in the trunk. I took the car to Dave Landon Motors for repair. It determined that it was in fact condensation. The carpet was removed and cleaned and a prevention tip was provided by the dealer principal, Todd Landon. The cost was reasonable, the problem solved, and I was impressed with the service level. I continue to be pleased with my purchase, and will certainly return to this dealer for any future service needs.
Dearborn Ford - HonestLor
I only deal with Dearborn Ford for the purchase of my vehicles. I started out with them in the early 80's and liked their honest. friendly and upfront approach right away. They were a good fit for me.
I generally purchase a new vehicle every 3 years and they have been with me through every one of them!!! I am a diehard Ford fan, and have never owned anything else, so as you can see by the years, they have sold me a lot of Fords.
I don't even attempt to go to another dealership. Why would I when I get incredible deals on vehicles, exceptional customer service and help pretty much 24/7 when I ever needed it.
This place doesn't just sell you a vehicle and wave goodbye, they are in it with you for the whole duration.
I always recommend them to anyone who even looks like they might want to buy a vehicle.
Excellent service and staff - Aaronb94
We currently have a 2014 vehicle and are looking to trade it in for something newer. We havent made a decision on what type of vehicle we are looking for yet so we havent purchased anything. We went to denham ford just to look around at what they have and what their prices are just to keep our options open. Within two minutes we were approached by Gardeesh one of their sales associates who was super helpfull and very knowledged about the different types of vehicles. He had shown us a variety of different types of vehicles and then asked if we would like to test drive one. We ended up taking a ford fusion for a test drive (which was a very nice ride). Along the way he then explained all the different features of the vehicle and all the safety features/ratings.
From there we went back to the dealership where we got a quote of how much we would get as a trade in value for our car. We were greeted by the sales manager Brent (who was super awesome aswell).
We havent made a decision on a vehicle yet as we want to look at different types of vehicles to keep our options open. But whatever vehicle we decide on, we plan to do our buisness with Denham ford. Both people ( Gardeesh and Brent) were super helpfull and HONEST!!
Weve gone in a couple times more where brent has helped us understand a couple different things that we were not to sure of with the contract of our current vehicle were in right now and we really appreciate that. Like i said we still havent made a decision yet on what we plan on getting, But denham ford is deffinately getting our buisness..
Keep up the good work guys, You all rock at Denham Ford
Bought My Hero an F150 - mrsmarioandretti
My prince wanted an F150. We shopped in Alberta but couldn't find the right truck at the right price. I was eating breakfast in Golden, B.C. and across the street was the Ford Dealer who had an F150 crew cab with great wheels and a good look. Just a little used but very little. A real thing of beauty. Not quite the right colour but so good looking and when they told me the price the thing changed colour instantly. I did try to haggle with Dan and Poppy but no luck. The threw in a factory mounted set of winter tires and that was a deal. Then came the money part and that had a glitch or two as my bank doesn't do money transfers on Friday afternoons. But hey they trusted me and that peachy truck was in my husband's hands for the weekend. It was a real pleasure doing business with Kicking Horse and my man is happy as a clam.
Awesome dealership - Cooner 888
Nelson and Aron were awesome to work with
Bought my first vehicle at Steve Marshall
And will continue to do so in future
Have recommended friends and family to go to this dealership
Great Experience - Pat & Pat
Over the course of our visits to Van Isle, I think we met the majority of the employees here including Will Pulford, the dealer principal . What a pleasure it was to be in such a positive and up-beat environment. Everyone here obviously enjoys their work. This was an absolutely painless and no-pressure experience for us. Our sales rep, Charles Mealey, was extremely patient at answering all of our questions (in person and through numerous emails) and he did an outstanding job in going over our new Ford Edge with us from front to back. Brett Brenneman, the sales manager, negotiated with us fairly and professionally (he even took us out for a test drive when Charles was delivering another vehicle). Mark Webster (Finance) explained all of our options re: extended service and maintenance plans. We could not have asked for a better experience and it was worth the 40 minute drive from Parksville. Highly recommend this dealership.
Great staff - Pirkko Payne
Robb was a great saleman and friendly
Shawn was very nicely professional business man
Manager was helpful and have me a great deal
Service staff was friendly.
Ford is all I drive - Truckguy, KevinP
I always get the best service and respect when I am at Orchard Ford. Thanks a million to Mathew M. top notch sales person, always looking out for his customers.
Excellent - Rob
My truck had broke down a week before along weekend and I promised my kids I'd take them camping of course the timing is perfect so I called WestCoast and spoke to Eric in service and he told me they were booked solid for a week since it was the long weekend approaching. BUT! he told me if I could drop my truck off and leave it there someone with an already booked appointment may cancel and they'd fit me in. They called me a day later and told me my water pump needed replacing and they could have me on the road before the weekend. I've always dealt with Eric and this is exactly why I'm a repeat customer. He and staff are knowledgeable, understanding and actually care which is why I wrote this review. Other dealers should take notes.
Great sales experience - Ian MacDonald
I have been a customer of Coastal Ford for quite a while now. I purchased my last f150 from them nearly 10 years ago. As it happens, I had to replace it with a newer more reliable model. I decided to go with Ford again as the service the dealer had provided was superb throughout my time dealing with them. My salesman Hash was fantastic and provided me a myriad of options and made the deal too good to walk away from. I would definitely give them my business again.
Terrible buying experience - Ehumps1
I purchased a 2008 dodge ram 1500 from this dealership and at first was seemed like a good deal I was getting. I was able to get the dealer down 1000$ from original which was a great deal considering the condition the truck was in, the only thing that seemed wrong was that it seemed like it had an alignment issued. We both agreed on the price and I gave a deposit of 2000$ to ensure the truck was mine, and that the truck would get fixed and I would pick it up the following day. The next day I get a call while. I'm at work saying that it wasn't an alignment issue the ring and pinion on the right side needed to be fixed and it would cost 1500$ to fix. The guy I was dealing with seemed really adamant on not wanting to sell me the truck because he told mebasically what would happen if I didn't pay the extra 1500 dollars on top of the price we agreed on etc. He told me they wouldn't make wny money if he fixed the issue and sold it for the price we agreed on. But I needed transport for work asap so I told them to fix the issue and I would still buy. This was a terrible first time buying experience buying from a dealership, the sales man was very hard to understand and once a price is agreed upon it is very unprofessional to go back in your world even if your not making as much money as you would like. On top of the door behind the passenger side is unable to open from the inside (was not aware of this) and 2 weeks after the module for the window wiper broke and was told it was a 650$ fix for the one side. I would not recommend buying from this dealership.
F150 purchase - Blinc321@
Kent Magnuson and sales associate Des were both fantastic. I was referred to them by a friend who has leased several vehicles from them. I shopped around at five other ford dealerships and Kent and Des were by far the most helpful. They gave me a very fair trade for my truck and beat the competition in customer service and price. I will definitely buy my next vehicle from them and refer them to my friends. Nothing could have been improved, they washed the truck and filled up the tank with gas and had it ready it for me in under one hour. They understand that to the businessman time is money and they did not waste my time. They responded immediately to my emails and return my calls. My lariat is amazing
Another new vehicle purchase - NewtruckforMark
In December of 2016 I bought a new Ford F-150 XTR, (see review).
My wife and I were so pleased with the whole process we went back on February 7 and bought my wife a 2017 Ford Escape. Again nothing but exceptional service. All the sales staff regardless if they are serving you or nor are all helpful !! Both Matt McClennan and Matt Ross deserve 5 Stars for their service !! Both these young Gentlemen helped us on both our purchases and out did themselves both times !! Thanks guys for all your help and for making our second new vehicle purchase a complete pleasure.
Mark and Cindy Swallow. Ford owners for life !!
Fantastic customer service - Amoni
I am impressed with the customer service I got from the service department . Chris was very helpful . He was updating us about the procedures and the steps for the service of the truck.
Installed to cover on truck - Rob27
Excellent service and on time delivery of the cover. Will definitely looking to buy extras for my truck at the dealership in the future. Helpful staff
Terrible customer service - Unimpressed
I was refused service at this location because a customer was rude to me and made a snide remark under her breath, as I was on my way out the door to get my insurance papers from my truck, I was rude to her in turn. When I had come back in from grabbing my insurance documents from my truck the customer had complained about me to the sales rep and I was refused service! Completely unacceptable. I would never recommend this establishment to anyone!
Brown Brothers Ford, King George Boulevard - Cyndi Tipping
This dealership went above and beyond is finding my son a car today. Austin and Josh were amazing and I would recommend this dealership to all of my friends and family. They looked after us from the test drive to the insurance.
Highly recommend these guys
MSA Ford- A Highly Recommended Dealership! - Elaine H.
I was very impressed by the high, professional service that I received from this dealership considering that I had never bought a vehicle from them before. The sales agent I worked with, Nick Spencer, was fabulous. There was no pressure and no gimmicks. He walked me through the whole process and took the time to explain all the features of my 2016 Ford Escape in a professional and personable way. The rest of the team followed through and together made for a very positive experience. I highly recommend them for anyone in search of a new or newer vehicle.
New purchase without pain - Rogmotorheaf
Just purchased a new 2017 Edge. Went in looking for a used one but Bob came up with a great deal on a new one. Bob made the process pain free and we appreciated his sense of humour.
Great Service - Mike Hall
Friendly, knowledgeable staff. Fixed right the first time and on time! Bernie in service generally works on our Fords and he is always thorough and careful with our vehicles.
Re-service for same issues - Tammyg
I have had my car serviced 3x and each time I have to bring my car back for the same issue. Now I have to return it again! I had a regular key made as my FOB key wasn't working, I got my new key made and I open my door to get out of my car and all the doors unlock. So then I have to go around to eat healthy door and have to lock each one.
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