Found a truck, did up paperwork, put down a deposit, Jeff (sales guy) shakes my hand and says "congratulations". You would think I just purchased a vehicle. Wrong. Got a call the following day saying vehicles been sold. What? Paperwork, deposit means nothing. Then Jeff found another vehicle, more expensive, at another dealership. After negotiation, they were going to eat the cost. Jeff says "vehicles yours; it's secured". 2 days go by Jeff is not answering his phone. Here we go again. After calling the dealership, they managed to track down Jeff on his day off. Once again the vehicles been sold. Even though everyone's entitled to a day off don't you work on commission? If you're not scheduled, go in and find another vehicle. I'm a serious buyer and there's a paycheque waiting for you. I called and said that's enough I want my deposit back. The Sales manager had the nerve to say "the deposit is to show you are serious". Are you kidding me? When you do up paperwork and put down a deposit, doesn't that mean the vehicles is yours? Very frustrating. Then I get a call the following day from Jeff letting me know they have something similar on their lot in RUBY RED. If I wanted a RUBY RED vehicle I would have said that. My thoughts are they wanted to get rid of something on their lot so they jerked me around for the whole week. What scammers. I went to another dealership and they found me exactly what I was looking for within a few hours. Avoid Ocean Park Ford. They like to sell sold vehicles.
I Recommend This Dealer:
Did you find this review helpful?