This dealership is all about a preassured quick sale and no service. The vehicle sold was in bad condition with all sorts of hidden mechanical problems and even small body damage that I wasn't made aware off, it was in a spot where I could only discover it after a really close look the next day. The truck spent 2 weeks in the shop for repairs and they didn't even address all the issues (only 2 out of 6 items where looked at). I also had to bring it back multiple times to get the work done properly and still ended up letting another shop fix some issues at my own expense. I was assured the vehicles are checked through before sold, but that was a myth.The truck also smells like cigarette inside, they didn't even clean that up. Until today I have not received the promised calls back, they never call you back to answer some simple questions. I constantly have to follow up on stuff and it makes it an aboslute bad experience dealing with Brown Bros. Ford. Six weeks after the sale, I still don't have the extended warranty insurance papers and the imsurer says they don't have anything either. This company is a giant mess that sucks the life out of you. Don't go there!
Sam Shurbaji, Larry Smith
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