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Terrace Totem Ford Sales

Terrace, BC

4.7
119 Reviews

4631 Keith Ave

Terrace, BC

V8G 1K3

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119 Reviews of Terrace Totem Ford Sales

April 04, 2024

Salesperson was patient and respectful, returned my calls and explained the options with the truck I purchased. He even offered to spend some time after my purchase to help me understand some of the electro More

by darbygriffin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Demetri
April 02, 2024

Excellent staff very knowledgeable and friendly makes it an easy choice for vehicle servicing. The service manager goes above and beyond cant say enough. More

by grizzlyseiler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Sallenbach
February 23, 2024

Sales, Parts, Service, Quick Lane, and Ownership are extremely efficient and very helpful. For other dealers, Totem Ford is an example of how to serve the motoring public. I will return often. More

by Harry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roop, Chad, Ryan, Mike, Jerry, Adolph, Dimitri, Graham, Brent, Shane, Mitch, Business office, and service technicians., Jillian Kofoed
February 10, 2024

I found the service to be excellent compared to other dealerships recommend this dealership to all my colleagues More

by Alice
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Had wife bring vehicle for service
February 08, 2024

I cant say enough about Terrace Totem Ford , they took care of my vehicle like it was family .Dialed it, fixed it and went out of their way. Thanks I definitely know where I will be purchasing my next ve More

by grizzlyseiler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
chad Sallenback
January 05, 2024

I had my 2013 Ford Escape serviced by their Quick Lane and received a quote for the work and made an appointment. On my first visit, an on screen problem with the vehicle in the car did not give a servic More

by dmashannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roop, Jillian Kofoed
December 04, 2023

Great Service from The Service Advisors Fast ,Friendly ,and professional. I recommend Terrace Totem Ford for all your vehicle needs . More

by bigc5380
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beckie , Mike ,Chad
November 22, 2023

Service on my Ranger was completed quickly and efficiently with no problems. I am happy to return for more service appointments . More

by dmw63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jillian Kofoed
November 09, 2023

I had a great salesman. It was fast and efficient and he let me know everything I needed to know about my new car. More

by Reeselink77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dimitri Filtziakis
November 07, 2023

Helpful fast and very kind definitely going to be back for more services in the future thanks again More

by irv.Johnson.7
Recommend Dealer
Yes
Employees Worked With
Jillian Kofoed
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