I must say I was very impressed by Chris Pugh in parts. I have been looking for someone to be able to correct a problem I had with a pulley on my supercharger . ( 2008 Shelby GT 500 ) . A part was ordered however, the pulley was aftermarket and the ordered part did not fit. I was talking to Chris and he did some checking with a supplier and called another dealership. Chris then advised an alternative and now the car has now been fixed. Impressive the manner in which he dealt with it and made sure the situation was resolved. I live a ways away from the dealership and have another Ford dealership much closer but I will always drive much farther to deal with Tim , Denny and now Chris Pugh as I believe I can trust them to resolve any issue. I am a member of the Greater Vancouver Mustang Association and will tell everyone I talk to about the superior service these individuals provide. Regards, Neil Sharpe
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