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Très satisfait - LouisGravel
Très satisfait de ma première expérience avec eux. Le service a été efficace et la salle d'attente agréable. le pick up est maintenant pret pour aller a la peche!
L'excellence Ford - Desmo Pat
Service et vente ...prestations impeccable
Représentant des vente professionnel et ainsi que la gestionnaire des finances et produits d'assurance très connaissante de son portfolio.
Merci à l'équipe Brunelle Ford
La meilleure équipe - Automobile Villeneuve Amqui
L'accueil est chaleureux, le personnel est compétent et courtois. On se sent comme une famille. Ils ont à coeur leur service à la clientèle avec une nouvelle concession qui ouvrira bientôt!
lasalle Chrysler - Dominic
Jai été tres bien servi, tres patient et accommodant. Même chercher un auto avec 2 jeunes enfants n'a pas été un problème avec lui
Le prix était très compétitif
The quality ou the service - Patdum
The quality of the service is really superior to my expectations. From the reception to the maintenance of my vehicle, I get all the attention that a customer wishes to obtain after the purchase.
Changement huile - BIG BEN LABERGE
Bon service et très courtois. service rapide et efficace. Technicien compétents ooo ooo ooo ooo ooo ooo ooo ooo ooo oo ooo ooo ooo ooo
Just be wise when you walk in - Do your best
We purchased a used 1 year old 2016 F-250 that included the Ford maintenance package purchased by the previous owner. This is a transferable feature we very much liked and the Carle salesman was very up on. However, the dealer failed to tell us there was a transfer fee and no mention of the paperwork required for the transfer to take place. We found this out at our local Ford dealer. In fact, I asked the Carle salesman about it and he said there would be no problem.
Also, I asked them to give the truck a good cleaning inside. Carpets and seats had only a fast vacuum and a deodorizer spray.
Also, they conveniently kept forgetting about other negotiated items that I had to remind them of delaying delivery.
Also, communications between departments was bad. No one talks to each other. Suspect maybe the English to French transfer of information could have been the cause.
Know exactly what you want and have everything written down. Everything! Their casualness...and yes, friendliness may seem nice but it will work against you. This is business. And never trust one line reviews...of anything.
Untrustworthy and unreliable - jdaoud
ABSOLUTELY HORRIBLE. If i could give less than 1 stars i would.
I ordered a new Ford in September 2016, and was told I would have it 6-8 weeks later. Finally it arrives 17 weeks later (end of January)! I sold my car in November because the dealership told me that I would be without a car for at most 1 or 2 weeks. I was told i would be given a loaner car. I called for weeks to obtain it, and was ignored. When I finally got through, I was told there are no loaners but that I would be given a rental car. Shockingly I was again ignored and never given anything. Instead, the dealership ignores your calls and doesn't return messages. Even more insulting is that after calling them daily and not getting a callback, I called from a different phone number and was surprisingly able to get through! Once again I expressed my frustration and receiving no communication or follow up. I was told I would receive some form of compensation but in the end they made it clear that they didn't care about me as a client at all. AVOID THE DEALERSHIP AND AVOID THE HEADACHES.
Terrible service watch out!!!!! - Ford000
Have never had such an experience even in a small shop let alone in a place like 440 service place!!!!! Totally pissing off attitude my advice: never buy an advance insurance for your service!!!!!!
My car is there first the guy would not take it confirming all was perfect when finally he did if is 2nd day and no call no news whatsoever!!!!!!
Expensive price on used vehicles - Usedspecialist
The Only reason I give 2 stars it's for the friendly and polite staff.False advertising....just a heads up do your study on the used vehicles u are interested in like I did.its not the seller fault, General manager looking for a big Fish and the sad parts they will...Beware!
Véhicules lots of issue and ruff not like the pictures on web...And a list to do fix on it. They told me as is and would not go down on price.or and got to assume fix cost.
first time there and will be the last!
Bad experience - George 1234
Purchased a vehicle just three months ago and had to replace the clutch at my cost which was completely gone before I bought it. Also had to change all four shocks and control arms and links. Air bag light keeps coming on. Warranty did not cover anything. Spent over $1500 so far and still have to fix airbag sensor for$185. Called dealer many times, no feedback.
Really bad customer service all departments - private44
I ask for paint for my Fusion. I forgot it and called 3 months after. The man said they never received. Recalled 2 days after to cancel. The new man said they received and will check inventory to confirm and call me back. Never recalled... 3rd call i cancelled the order. 1 month later, I called to take appointment for service. I was put on hold for near 10 long minutes. After the service guy took 5 additional minutes to finally say that his computer was not working properly. He took my phone to call me back. Never call me until now.... I changed Ford dealer.
Bad service, lies and incompetent sellers - lidalivi
Sellers tried to sell us a car with a bunch of lies. Their were supposed to fix a few things on the body, but it took 3 times to get a fair job. We battled just to get our phone calls returned from the seller and even from the directors. They promised so much and we got nothing! They were selling a car with full garanties but when it was time to sign... it was just another lie! If you go there, you will loose, time, money and a lot of energy! NEVER EVER GO TO THIS DEALER!
PARTS EMPLOYEES ARE UNBALANCED MENTALLY... i MEAN CRAZY!!! - CARGUY
I ORDERED 2 PARTS FRO MY TRANSMISSION. I FOUND OUT THAT I DID NOT NEED THE OTHER PART... APPROX. $15.00.
WHEN MY WIFE WENT TO PICK UP 1 OF 2 PARTS, IT WAS TOO LATE TO CANCEL THE OTHER, THE PARTS GUY WENT BALLISTIC ON HER AND GOT VERY AGGRESSIVE BECAUSE SHE DIDN'T TAKE THE SECOND PIECE!!!
HE WAS TRYING TO FORCE HER TO PAY IT ANYWAY ETC....
I CALLED TO COMPLAIN TO THE PARTS MANAGER AND TOLD HIM, THE NEXT TIME THIS HAPPENS I WILL CALL THE POLICE!!!
INCIDENT: 17-05-2016 @ 16:20