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Great Service Team - Hankhill
Awesome service and always look after you, very friendly and professional.
Always get you out when need to be out by andrhe shuttle service is a great option and very friendly.
2017 Ford Mustang GT Premium - jj
When it came time to purchase a new 2017 Ford Mustang GT Premium I went to Shane MEALY as he had previously sold me a Ford Mustang in 2012. He is very good to deal and is excellent in explaining the whole purchase process. He will listen to what you want and then will try his best to find the vehicle you want. I eventually ordered my Mustang and he patiently assisted me in the factory ordering of options etc. I would definitely return to Mid Town Ford and Shane to buy a new vehicle.
Family of vehicles - Myrocks76
My husband, son and I all walked in on the weekend and purchased new vehicles. Great friendly staff. Never felt pressured to buy anything, very knowledgeable.
Hassle free purchase - Ron Giesbrecht
Professional, personal, and a pleasure to deal with. He was very accommodating to my schedule and requests with out any pressure or hassles. I also appreciated not being dragged through the a business managers office to get all the usual add ons
Best purchase - Squid1478
I just bought s new f150 from metcalf garage in Trehern and I was treated with so much respect they even met up with me late after closing because of my work schedule. Anytime I make a purchase that big and feel that good about it I will be back for my next truck guaranteed!
extremely helpful and friendly - Shane
Had a major break down traveling through town. They were as accommodating and very helpful. I was able to get the parts needed and repaired enough to get back moving again.
Couldn't have broken down near a friendlier ford dealership.
Excellent experience - Happycamper2016
We were very pleased with our overall experience. Pete Friesen was extremely helpful. We felt no pressure and he listened to all our requests. He accomodated us in every way and the deal was just what we could have hoped for. I would recommend Wilf's Elie Ford to everyone.
Thank you for such a pleasant experience! Pete Friesen is a gentleman and a credit to your dealership.
Joe and Sharon Chaput
Courteous and friendly. - panel
See above, other than that the sales person [Ron in our case] went out of his way to please us. We found what we wanted.
2017 F150 - Jtait
I recently purchased a 2017 Lariat F150 and had a great experience! Thank you so much for all of your hard work! Great selection of trucks made it hard at first, but the salesman helped me find exactly what I wanted!
It was great experience with just Michelle - Jay
Beside her charming smile and warm welcome.
She offered a wonderful deal for my new 2017 Ford Titanium.
She answered my questions straight up to the point unless some of her coworkers tried to mess it up.
I had a great experience with her. Thanks Michelle.
All the best Byamungu :)
Attentive , knowledgeable , professional - Wilson , Dave 1452
Jodi Stefanchuk was a pleasure to deal with . She was attentive to my needs and financial considerations . This was my first experience with Birchwood Ford and I will definitely be coming back in the future .
Wow! What an awesome experience !!!!! - ~Denis~
Bought a 2017 Ford F-150 Lariat Fx4 silver
Very friendly,caring down to earth people !!Any one you talk to at Vickar - this applies to all the people there !!! !!!
Does not matter how high or low on the company latter they are,all super friendly and helpful!!
I only remember a few names -
Andreas=my sales man-very helpful,kind and very friendly/approachable,
Kyle=sales manager,helpful,answers questions or gets answers and gets back to you!
Les =Accessory,friendly,helpful,knows his stuff,and very fair in dealings
Nikki=don`t remember what her title is,but soooo helpful and knowledgeable,and does not tire of answering questions about vehicle.And shows you how to work it,what switches and knobs are for....a big THANK YOU to Nikki= "the go to gal". Very easy to talk to and with!!! and no problem calling to ask her about functions that are not understood with vehicle
I have no problem recommending this dealership to anyone,and if I know them,I would give them a ride there!! that's how good my experience was,oh and free coffee was appreciated :-)
and time was never a factor,no rush,no push,no shove.....all friendly,knowledgeable assistance and guidance !!!
Thank You one and all = Vickar Ford !!!!
We bought a used a vehicle that had a pre existing tuner... - JGWalker
We bought a used a vehicle that had a pre existing tuner that had been installed by Rhineland Ford. We had constant issues with "no-start" and this truck was a truck used for our business. Each time we would have to tow 1.5 hours to this dealership because the installation of this tuner voided the warranty that we had. No other Ford dealership would look at it. Every time we had an issue, they would act like we were such an inconvenience to THEM! So after the third or fourth time, Joe in service got very rude and said that for $200 he would remove the tuner and return it to stock. We brought it in, paid the cash, and left believing that it was completely removed. A couple weeks later we were having issues and took it to a closer service centre where they indicated that the tuner was still hooked up to the vehicle. We called Joe in service and he argued that is was out, then backpedaled when we told him we had it at another service centre and they were saying it wasn't. He then indicated that it was left in so we could monitor the gauges. He then told me to take it out myself and then hung up on me (not the first time). I then asked the current service person to talk to the owner regarding this issue. I called the owner, Mia, regarding her speaking to the current service person, and she told me it had been removed. I said it hadn't and that I have photos of it still hooked up. She asked me why 3 hours would be charged to me if they hadn't removed it? I said that's what I would like to know. She said she was "done with this" and then she hung up on me.
The current service guy was completely shocked at their workmanship and customer service behaviour. These tuners are not covered by Ford so why are they installing them? The worst service I have EVER experienced!
I dropped in to the service department to see about... - vegas205
I dropped in to the service department to see about getting the daytime driver lights activated on my F350. I also asked to a diagnostic on a periodic appearance of my alternator warning light. They quoted me a price of 89.00 for turning on the daytime running lights and the diagnostic was going to be around 40.00.We booked a time several days out. I arrived at the appointed time, rather cool reception, I waited almost a half hour for them to even take the vehicle into the shop to perform the service. They called me to the service counter about 45 minutes later and said they were unable to activate the running lights without some special harness which would cost well above 200.00 for either a after market product or the actual Ford product (this was not mentioned when the appointment was booked) Further they claimed to have completed a diagnostic and claimed that the alternator warning light was caused by a failed alternator (had been replaced by a different service center a month ago), they said I very likely needed a new FICM (1500.00 plus) and that my batteries were no good and also needed replacing (another 200.00 plus) Then they presented me with a bill for 164.00 to not provide any service other than telling me that they could not activate the running lights and suggest that I spend close to 2000.00 (additional to the 164.00 already charged) in their service department with no guarantee that it would all be completed within that number. I went down the street to Canadian Tire and purchased a Daytime Running Light Kit for 39.00 and had them install it, I later went to a alternator rebuild shop to have the alternator and batteries checked. The alternator was putting out 13.97 with the warning light on (obviously charging)- said it was a 25.00 regulator - he also checked the quality of my batteries and claimed they were both GOOD. I watched him perform all the tests and he showed me the read outs as he performed them.
As far as I can determine - Steel Town Ford would be considered a Preditor Service Center - (my opinion) they had a gal at the counter who was cold, unfriendly and arrogant, she single-handedly has destroyed any future business opportunity between myself and Steel Town Ford. I will take every opportunity to pass this experience to any and all who will listen.
Any auto dealership that behaves in this manner should be taken to task - possibly reported to the Corporation that they profess to represent??
Business Office Manager
Capital Ford Lincoln Winnipeg