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New Car and Fantastic Experience - Kari
The people at Capital Ford on Rochdale made buying a new car, a great experience. I appreciate the patience and knowledge of the vehicles the salesman, Derek, showed me and the time and work he put on to making sure I was satisfied with the purchase. Sean and finance was alsi very knowledgeable anf helpful. I recommend to anyone looking for a vehicle to ask for Derek Fuhr and check out Capical Ford!
Elijah found us just the right vehicle for our family! - Happy101
We try to shop local and even though Cypress Motors didn't have the vehicle we wanted they went above and beyond to find the perfect vehicle for us, and brought in our vehicle. It is the perfect vehicle for our family. Thankyou!
Top Reviewed Specialists At This Dealership
Sales & Leasing Consultant
Sales and Leasing Consultant
Love this place - Kevin S Rutt
I have bought 2 trucks here now. They always treat me worth respect and they are so friendly and helpful. Derek Robertson, Theo Swainson and Jon Fenton were amazing.
Super shop! - rod
Have been a 40 year customer of Tisdale's and can honestly say they are better than any other I have experienced. Right from the owner on down the line, his positive and friendly attitude are reflected in all the employees that I know. I will definitely be buying here again.
if you are looking for a new truck go to Two Way - Jeff l
i bought me first truck from Brad nearly 15 years ago. The sales experience was so much better than those big city dealers. Brad was able to answer all my questions about the truck I was looking at. He gave me the best price upfront and didn't need to go see his manager for anything. The whole process was quick and respectful of my time. Plus I saved thousands of dollars by dealing at Two Way Service compared to the city dealer. As of today I have bought 5 vehicles from Brad and recommended all my family to see him too. Word or advice: if you want a terrific sales experience go to Two Way Service in Southey.
Great service when I needed it the most - Cur30
I was in Saskatoon for work,since the weather was nice I opened my sunroof. When I got to my destination I was unable to close it. Was pretty worried as I had a 3 hour drive home that afternoon and had to leave fairly soon. I stopped at jubilee, where I hadn't bought the vehicle and Murray was able to fix it in 15 minutes for me right when I got there. They also sent me on my way without charging me. I was really impressed with how quickly they looked after me when they didn't have to at all.
New F150 - Fieseler
Don Butchko helped me purchase a truck today. Excellent service, I left completely satisfied! I had no questions when I left and everything was handled professionally and efficiently.
Awesome service - D Benz
Had an amazing experience. Very comfortable, relaxing environment. Our sales man Dave Conway was very professional, knowledgeable, friendly, and knew lots about the vehicles. And didn't have to wait long at all.
I purchased a 2017 Ford Escape Titanium - Jstef75
I recently purchased a 2917 Ford Escape Titanium. Although I believe my salesman Justice may be fairly new to car sales, I believe he did well. From Justice I was sent to Mitch for financing. Mitch was excellent to deal with. He made sure the rate and payment were comfrotable for me. Overall dealing on the purchase was a positive experience.
Disappointed - Natasha ridgway
I purcheses a vehicle with outlook regal. At first I was happy with my purchase. With in 3 days the vehicle wouldn't go past 60. Too the vehicle in they said nothing was wrong . must be because I wasn't letting it warm up long enough. A week later vehicle still doing the same thing won't go past 60 most times. No matter if it was warm or not . 2 weeks in to owning the vehicle my tire sender's started acting up saying I'm low when I'm not . took it in they said all sensers were good . but if any thing happens they will cover it . that I was pleased about . my 30 day warrenty was up and bam red lightning bolt then engine light came on . took the vehicle in . they found my speed sencer was going and turns out that was the reason my vehicle only went 60 most times. They only agreed to pay half the repairs. Then they didn't tell me what the cost would be so I could be sure I could affored the parts. They ordered the part with out calling me back or to schedule it in to get fixed. I ended up stranded 3 hr from home . and no choice but to get the code reset and see if that worked. It did made it to elbow and bam 50 is all I could do . made it to the dam and parked . regal played for the tow and a rental car. After I called Rosetown to complain. Turns out my transmission and speed sencer were shot . and all they would do is pay for half again. On top of selling me a vehicle with transmission and speed sencer repairs that I have to pay half the cost . they sold be a vehicle with an ignition recall. Sorry to say I will not refer anyone to this dealership after all this crap.
False advertising and outright lying seem to be their motto - Al
I wouldn't recommend this dealership to my worst enemy. I recently bought a supposed Ford Certified Pre-owned vehicle from them, and I really felt like I got the run-around from them.
First, I went and test-drove this truck. Their online ad said the truck had 56Km; it actually had 72Km. I checked the truck out anyways and decided I would take it provided they detail it (when I test-drove it there was dust all over the interior and ash in the driver's door pockets, and it was sitting on their Sales lot like this)! Next day I went in to pay for it and pick it up. Got home and was annoyed as they hadn't detailed it like they said they would (the dust and ash was still there). Being the guy I am, I went through the truck with a fine-toothed comb as I'm interested in mechanical/maintenance issues. To my dismay I found that its engine oil was dirty, its air cleaner full of oil and dirt, and some of its fluids low. You may say why the xxxx didn't you check that before buying it? My response is, who thinks the air cleaner will be dirty when it is a Certified Pre-owned vehicle? So I was ticked off and phoned their service department. The truck had received its Certified Pre-owned Inspection at 61Km! This means it went through the Certified inspection, then a Ford employee or whoever drove it for 11 000km, and then they parked it on their sales lot for sale. To me this is false advertising!!! They lied about the km's it had on their ad, plus it was not freshly Certified prior to sale!! A lot could go wrong in 11 000km!
So I raised these issues with Royal Ford. They had me bring it in for servicing (great, I lost my truck for a whole afternoon, not very convenient when you use the truck for work)! They serviced it but did not detail it as they promised they would, nor did they put in a new air filter, the cheapskates only blew it out! And while servicing it they noticed the rear crankshaft seal was leaking (I could never have seen this, as you have to remove the skid plates on the truck to see it). Great!! So I had to re-book the truck in the following week for a whole day to have that fixed! Again, not so convenient when your business relies on use of your truck!!!
So I think Royal Ford stinks!! I called Ford Canada to complain and they seem to be in the business of protecting their dealers, not protecting the public. They said it was my problem to sort out with Royal Ford!
I learned something here and hopefully I can help you to avoid the mistakes I made.
* Even though they say Certified Pre-owned, find out when it actually went through its Certified inspection/last service. Watch that they didn't Certify it and then drive it for 11 000km as they did in my case, the liars!
TREATMENT WAS ABOVE AND BEYOND FROM BOTH DARREL B. AND TIM!! - Cindy Pigeon
MY HUSBAND AND I PURCHASED A PRE-OWNED FORD F350 .. WE HAD LOOKED EVERYWHERE ... INCLUDING MOOSE JAW AND REGINA ... DARRYL HAD THE PERFECT VEHICLE FOR OUR PURPOSES, GOT IT CLEANED AND INSPECTED FOR US IMMEDIATELY AND TIM IN FINANCES WENT ABOVE AND BEYOND FOR US ... MAKING CALLS TO HELP US FIND A FIFTH WHEEL HITCH FOR THE TRUCK . EXCELLENT SERVICE YET AGAIN!!
Embarrassing and humiliating!! - nina1978
After a year and some struggle with a lease that became too much, we went back to them and asked for help. They were going to help us to PURCHASE (financing APPROVED) a brand new 2016 Ford F150 which would have cost us less monthly than our current lease. They put us off, saying the vehicle had to be shipped from Kansas, and would be a week... then another week, and yet another. Suddenly, no truck. No lease. Nothing but humiliation as they repossess the leased vehicle and leave us with "we'll auction it, and you'll have to pay for what is left owing against the lease". They gave no proof to us that the vehicle they seized would be parked and stay that way, unused by another for any reason. Almost a year later, we receive a letter stating we owe over $16K, and it's subject to extremely high interest rates. Just before Christmas 2016, they begin garnishing wages to the tune of $650 per PAYCHECK... Now we can't afford anything. It's either rent OR groceries and bills.
One of the sleazy ones - slojas
Sleazy service e department, damaged my car door and refused responsibility, misdiagnosed problems, service manager was condescending and rude, the type to crack insults as soon as he thinks your out of earshot.
ignorance - jr
Totally agree with the previous review. Apparently ted and jasons sales tactics are to be ignorant ,arrogant and condescending. Im no mathematician but that doesnt add up in the sales world. Service department was absolutely sloppy and the lack of communication is unreal. When things go wrong the day a vehicle is sold and you blame the customer you need to rethink your customer service approach. NEVER will anyone I know buy through this dealership again.
Absolute garbage. I brought my vehical in to get... - anon7777
Absolute garbage. I brought my vehical in to get surviced, got everything fixed up. Then as soon as get it back days my engine starts acting up and the "service engine soon" comes on. Coincidence? It was running perfectly fine before they touched it. So I went back and got it fixed and my engine's still not as good as it was. So basically I'm down $1500 and a worse off vehicle. I got played like a chump.
excellence in sales - angelamorrow
we purchased our f150 from Josh. he was helpful and friendly, and went above and beyond until we were happy. Even with everything going on in his life and work, he always made us feel like a priority! excellent place to deal with, and amazing salesman to have help you!!
After searching through countless dealerships with greasy... - BattlefieldDan
After searching through countless dealerships with greasy swindling car salesman, it was a much needed breath of fresh air going to Pat Gibbons Ford. I don't like car salesmen as a general rule and usually feel like I need a shower after I'm done listening to their BS. This dealership has the most honest, genuine and generous staff you will find in this area. End of story. They offer top dollar for trade-ins and go out of their way to make sure you are getting a great deal. I realize the location is out of the way for most people but you will quickly realize it is worth the drive. I recently bought a 2012 Escape at this dealership and I was happy with the service from start to finish.
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Cypress Motors Ford
Capital Ford Lincoln Inc.