On 2/9/2014 1:57:59 AM rating101 wrote:This dealership is very bad and I would NOT recommend it to anyone. Worst service I've ever got and everyone is rude and stuck up. I went in to look at a Porsche 911 and no one wanted to help me and they stared at me like I was crazy or something. I went to a different dealership and they were much better but that dealership gave me second thoughts about getting a Porsche. I recommend going to Porsche Center Oakville the service there is much better and people are way more friendly then the people at PFAFF Porsche.
On 9/19/2013 2:21:07 PM Abe1 wrote:To be honest, I am extremely disappointed with Mark MOtors. I went in to test drive the Audi Q5, and this was on the top of my list. Customer service was fine while I was there, but unfortunately I needed to leave the dealer after the test drive. I mentioned to the salesman that I was still very interested and would contact them via email/phone on next steps. I then sent an email, and left a voice mail, and I never got a call back. To me this seems unacceptable for a dealer that sells premium cars. But I guess since this is the only Audi dealer in the Ottawa area they think it is ok to act snobby. I can't believe that Mark Motors sales have not had basic training in Sales and etiquette.