On 9/19/2013 2:21:07 PM Abe1 wrote:To be honest, I am extremely disappointed with Mark MOtors. I went in to test drive the Audi Q5, and this was on the top of my list. Customer service was fine while I was there, but unfortunately I needed to leave the dealer after the test drive. I mentioned to the salesman that I was still very interested and would contact them via email/phone on next steps. I then sent an email, and left a voice mail, and I never got a call back. To me this seems unacceptable for a dealer that sells premium cars. But I guess since this is the only Audi dealer in the Ottawa area they think it is ok to act snobby. I can't believe that Mark Motors sales have not had basic training in Sales and etiquette.
On 7/21/2013 5:26:20 PM Idawson wrote:This dealership makes promises to sell you a car but will not deliver. Promised to instal blue tooth system in the Porsche system but only after more than a year did they put in a Novero system, which was not the in line system promised. I live in PEI, so when I bought the car in NS, I asked about a loaner car. They assured me that would be no problem. On the scheduled service June 28, they only offered a car after multiple calls. I felt like I was begging. Then when I got there they wanted me to sign a loaner car form where I would accept a $10,000 liability. Never had this before and I was unwilling to sign. I left without getting a service. Porsche Cayenne is an awesome car but Steele Motors Porsche of Halifax gives car dealers a very bad name... I expect a lot more from a Porsche dealer. Buy somewhere other than Steele Motors is my recommendation