"Worst Dealer ship i have ever seen
Bought new Cadillac 2016 SRX Premium Model Black Color
when i took home and after few days wash saw whole car was full of scratches like some one polish it with bad stuff.
windshield was broken from inside top of the windshield the body was not painted properly and one of my alloy was chipped . on the top of that service people are so bad and rude they just dont know how to treat customer and talk on phone i am waiting for last 3 days since they took my car after the commitment of 1 day work we will return it next day after 3 pm they called and mentioend we will return it on friday and even then there is no follow up from there end i am calling them and they are not responding and if they answer phone no satisfactiory reply and on the top of that they have so much attitude that they are doing a favour on customer and girls on service they typically yell at customers shelby simmonds and manager mike he just ignore phone calls and msgs i tried to contact owner and get hold of sales mamager and told him everything and still didnt get any follow up from him either or any assurance look llike this place really needs a lot of improvement. GMC should do something about it i bought the car one month ago and face enough thats the worst people to deal with only sales man was nice brian and accounting team at the time of buying the car and after that there role is finish so the customer is by his own. we should never ever recommend any1 to this dealership."
"The staff and service at Georgetown Chev was excellent. The showroom and overall appearance of the dealership was great .I would definitely recommend Pat Mancini and Georgetown Chev."