13 British Columbia Cadillac Dealers

Great sales people with excellent product knowledge. - Gavin Kihn

Great sales people with excellent product knowledge.met all my expectations during the purchasing process

I had the pleasure if purchasing a vehicle from Dave - hbmotherof3

I had the pleasure if purchasing a vehicle from Dave Wheaton recently. My sales associate Kunal, was an absolute delight as were all the employees i interacted with. I would recommend Kunal and the whole team at wheaton!

Great service, knowledgeable and Larry Wong is extremely - gordon

Great service, knowledgeable and Larry Wong is extremely polite and professional. Monique that took care of me as Larry day off was EXCEPTIONAL!!!

I would like to share my experience with Laird Wheaton GM - Kencrichton66

I would like to share my experience with Laird Wheaton GM service in Nanaimo. I brought in my 2024 3LT Corvette Stingray last April 2025 for my first free oil change for purchasing the car from their dealership. The service staff were friendly and cheerful, however, while driving away, I noticed a big grease print on driver side A pillar which is light grey suede. I turned back, the service guy was apologetic for this and cleaned it without leaving any discolouration, so I’m thinking this was a one-off. But to my amazement it happened again! I took in my car for the last free oil change yesterday, and before I left the dealership I inspected the car after they changed the oil and washed it. Walking around there was a big grease blob on the rear bumper. I had service advisor inspect the bumper and asked her how would grease get on the bumper ? Especially after being washed (so they never actually washed the car but just sprayed water on it). Upon further inspection I found grease both on the driver side rocker panel and door panel. My question to the service advisor was, “How does this happen every time my car has been there for service that I get grease on the interior?” Worst dealership for customer service! The funny thing is while I was waiting for shuttle I was enquiring about the new 2026 Z06 trade in for my car but I don’t think this is the dealership that will get my business again. They have not met my expectations for honest, well delivered service.

Great people to deal with 💯🤙🏽 the staff finance dept n - achlacolleen

Great people to deal with 💯🤙🏽 the staff finance dept n service department as well I totally recommend anyone to this dealership 👌🏽

If I could give zero stars, I would. - Mojo

If I could give zero stars, I would. I’ve never dealt with such a dishonest and incompetent service department. We purchased an enhanced maintenance package with our 2022 GMC Canyon, and they have charged us for items (cooling system drain, flush, fill, and transmission fluid change) that should have been covered under our package. I’m sure I’ll find other things as I comb through our documentation. Charging us for issues they created like damaging the door clips from replacing a faulty speaker, and charging us to tighten a bolt that they left loose when they replaced the speaker. Fog light bezel finish delamination - brought to their attention a year ago and we’re told it’s too difficult to replace and to call GM ourselves. Stay away before you get suckered…and if you think you haven’t been, think again.

Purchased an Acura MDX. - Laughlin Pro

Purchased an Acura MDX....the worst experience ever. Three months later had to spend $4000.00 in repairs. They said the vehicle had been through their multi level inspection .......xxxxxxxx! A new timing belt, windshield, battery, spare tire/rim and radiator had to be replaced. I have changed my initial review of this dealership and now would not recommend them. Also noteworthy is the pressure tactics applied in an effort to buy a repair warranty...three levels of management were involved. Look elsewhere if you are shopping for a used vehicle.

I am a repeat customer of Browns. I have purchased not... - dkesterke

I am a repeat customer of Browns. I have purchased not only vehicles but parts and service from them. I would recommend this dealership to all.

If you would like to be lied to and cheated this is your - Courtney

If you would like to be lied to and cheated this is your place! Well done Manager Jimmy Himbury on withholding information from me on a truck I ordered March 31, 2023. Today January 22, 2024 I finally hear from him noting they knew my truck order was "misplaced" in June and did not tell me about it. Instead that hard working guy has been doing his due diligence since June trying to find it and or trying to find me another 2023 Black Trail Boss Colorado, which is what I ordered. The due diligence comes in communicating with the person who is purchasing from you. You have my $1000.00 deposit from March 31, 2023 still to this date. Oh but lets also mention that we made a deal on March 31, 2023 Jimmy sold me a F-150 to use until my new 2023 Trail Boss Colorado comes in with the deal being that he would buy the F-150 back from me at the price they sold it to me. Now he wont take the F-150 back because I've had it for almost a year... because THEY "misplaced" my original truck order and didn't tell me, that's why I have had the F-150 for almost a year!!! I dont want this F-150. This is by far the stereotypical slime dirty deals carsales manager. Never trust a car salesperson, but we all knew that right. Thank you for causing such grief on myself and my family.

Salesperson Mark Weiler misrepresented repairs that were... - johnpaul84

Salesperson Mark Weiler misrepresented repairs that were to be performed after I purchased the vehicle. GM Used Certified just means you can get financing don’t count on it to represent quality of product.