Mertin Chevrolet Cadillac Buick GMC Ltd

If you would like to be lied to and cheated this is your place! Well done Manager Jimmy Himbury on withholding information from me on a truck I ordered March 31, 2023. Today January 22, 2024 I finally hear place! Well done Manager Jimmy Himbury on withholding information from me on a truck I ordered March 31, 2023. Today January 22, 2024 I finally hear from him noting they knew my truck order was "misplaced" in June and did not tell me about it. Instead that hard working guy has been doing his due diligence since June trying to find it and or trying to find me another 2023 Black Trail Boss Colorado, which is what I ordered. The due diligence comes in communicating with the person who is purchasing from you. You have my $1000.00 deposit from March 31, 2023 still to this date. Oh but lets also mention that we made a deal on March 31, 2023 Jimmy sold me a F-150 to use until my new 2023 Trail Boss Colorado comes in with the deal being that he would buy the F-150 back from me at the price they sold it to me. Now he wont take the F-150 back because I've had it for almost a year... because THEY "misplaced" my original truck order and didn't tell me, that's why I have had the F-150 for almost a year!!! I dont want this F-150. This is by far the stereotypical slime dirty deals carsales manager. Never trust a car salesperson, but we all knew that right. Thank you for causing such grief on myself and my family. More

Poor service department Very poor Service department. Unprofessional, and rude. If buying parts get a quote and go elsewhere. I would not scheduled an appointment with thi Very poor Service department. Unprofessional, and rude. If buying parts get a quote and go elsewhere. I would not scheduled an appointment with this dealership to get any type of work done. More