On 6/10/2013 12:08:21 AM jpkorman wrote:
Our previous car had died and I wanted to go back to owning a domestic car. We had looked at a number of dealerships and cars, and decided to check out GSL as well. The online experience of looking at the used vehicles was what really got us into the store to begin with. The call back about booking the time to come in and look at the cars we had selected was a good start to the buying experience.
Joe Champion had looked at what else was in stock, aside from what we had requested to look at. The cars were what I had come to know driving them around for various test drives and rentals: solid, comfortable. Having the extra options for what we were looking at for a replacement vehicle made it really easy to compare what we were looking at getting. Our research has also provided us with a really good sense that our purchase is going to be long term reliable, and costs would be reasonable. Getting to look at the options between the two vehicles, the plusses and the minuses between them, helped to solidify our decision. Joe gave us a good walk through of the new car when we came in to pick it up on Saturday, June 8. He also gave us a walk through of the processes when we need to bring the car in for service. I would look forward to working with Joe again on any future purchases, or directing any one I know that is looking for a car to him.
Hugh Dixon worked with us to help get the financing and the warranties that we needed. Hugh really helped to set us on a path of low worry about any possible issues we may have with the vehicle. He did a great job of giving us the options, and the information that we needed to make a clear decision on how we wanted and were best served for follow. All of the help and information helped to make us feel very confident and satisfied with the purchase.
It was great to see both Joe and Hugh when we came in to pick up the car and get the final paperwork signed.Overall, while a car buying experience has been very stressful and a source of anxiety, this was one of the most pleasurable buying experiences we have had.
On 6/3/2013 3:56:36 PM AlainD wrote:
I originnaly visited GSL looking for a preowned vehicle. I met Joe Champion who showed me a couple of vehicles i was interested in. He asked me if i was open to another suggestion and i said yes. He showed me a brand new Chevrolet Cruze. He was not pushy at all in his sales pitch which i very much appreciated, I decided to take it for a test drive and immediately fell in love with the car. Decided to get the paperwork rolling right away as i was on a time crunch and needed a vehicle. For financing I met Brenda Monz, who has this super bubbly personality and seems to have the answers to almost everything you can ask her. She was upfront and honest about my credit situation and did not try to give me false hope but told me she would do whatever she could for me. After the paperwork was done i left for home and not even two hours later i got a call and i was told that i was approved and that they would have the car ready for me the following morning. Both Brenda and Joe were fantastic to deal with. They went above and beyond what their expected jobs are. The dealership industry needs more people like these two. Even after obtaining the car the service has been great. Bringing the car in to have a car package put on and i was given a loaner vehicle for the day. You definately dont feel like your just a number here.
Great Job Brenda and Joe! I will be dealing with you both next time i come back :)