55 Ontario Cadillac Dealers

Staff was very efficient and helpful and knowledgeable. - Earlyred

Staff was very efficient and helpful and knowledgeable. Easy to work with and very personable

Helped me buy my first vechile an was just so kinda - Ty

Helped me buy my first vechile an was just so kinda supportive an helpful, couldn’t be happier with my experience

I took my car in for an oil change and seasonal tire - Chris

I took my car in for an oil change and seasonal tire swap. The service I always receive from Greg and the team at Peter Smith is professional and excellent. It is for this reason that I continue to bring my car in Peter Smith for servicing. Thank you Greg.

The salesman Hunter was the nicest guy and very - george_zuleta

The salesman Hunter was the nicest guy and very knowledgeable. Ask for him when looking for a car

I called looking for a specific car that was very popular - traxgirl

I called looking for a specific car that was very popular and through one phone call I got the best service and got the car I wanted! Dennis is amazing! Great service and is always in touch!

Always good service. - Prmcmurray

Always good service. Team Leo has been enjoyable to work with and always gets the job done. Thanks again

Beware of Aftermarket Mandatory Options Yes, be - Proctor

Beware of Aftermarket Mandatory Options Yes, be prepared to pay for $1500 or more of mandatory aftermarket options when purchasing a new car here. For some reason they will charge you (and not at dealer cost) for aftermarket tint, hood chip protection and a mandatory warranty on the rims ($500 to $600 each). This was not pointed out to me at time of purchase. These things should be optional. But, I guess they can get a away with it in this "take it or leave it" kind of car market. That's pretty shady. The sales manager was supposed to call me back about this but never did and I'm not surprised. If you are planning to purchase a new car and have time to look around I would check out other dealers and their charges, if any. On the plus side, Jim was a good salesman and helped us find the car we wanted. Not allot of other salespeople did at other dealers that we had been too. Due to the mandatory aftermarket costs though, I won't be buying another GM car here.

I was told, by this Dealership, a "minor repair" would be - apeinc

I was told, by this Dealership, a "minor repair" would be covered by warranty. I followed up several months later to see if the part was delivered and then was told it will NOT be covered by warranty. I hate being lied to and now wonder if the extended warranty is even worth the paper it is written on. I would not recommend this Dealership to anyone. If this is how they handle Minor issues, I dread having to deal with them for a major issue. I hope GM did a good job building this vehicle, because this Dealer does a bad job handling warranty issues.

I must share my recent experience with Brain Cullen, - JZ Q

I must share my recent experience with Brain Cullen, which has left me profoundly disappointed and offended by their complete lack of professionalism and customer care. Yesterday, I called the business manager to arrange an appointment for today to the refund of my deposit. The business manager confirmed that anytime after 9:15 am would be suitable. Armed with this assurance, I arrived at the dealership's parking lot this morning, expecting a smooth and straightforward process. Unfortunately, what awaited me was a nightmarish sequence of events. Upon arrival, a salesperson approached me, delivering the news that I couldn't get my deposit back today and would have to return tomorrow because the business manager was absent. This announcement came without any apologies. Naturally, I questioned why the dealership hadn't notified me of this change before my arrival. The response from the salesperson was dishearteningly dismissive, asking, "What can I do?" Seeking answers, I decided to enter the dealership to speak with an employee at the front desk. However, before I could do so, the same salesperson intercepted me once again, demanding to know the reason for my dissatisfaction. I calmly explained my frustration with their unprofessional handling of the situation. In an astonishing and unprofessional display, the salesperson loudly yelled, "Fine, I'm refunding your deposit!" This outburst was not only offensive but also a stark example of their utter lack of professionalism and customer service. My experience at this dealer has been marred by this shocking episode, leaving me deeply offended and appalled. The behavior I encountered is inexcusable, and no customer should be subjected to such treatment.

My transaction was very enjoyable . - Billhasiuk

My transaction was very enjoyable . I traded my car for a camaro and they gave me a fair trade I and were easy to work with

Corey Vasquez is the man you need to talk too! - debedmunds21

Corey Vasquez is the man you need to talk too! Very knowledgeable and friendly....no pressure and quick to respond to any questions/concerns. Would definitely recommend speaking to him if you are in the market for a new vehicle! Finance manager Alex Gratto was great as well- very honest and helpful with determining what we actually need. Overall great experience.

Applewood in Mississaga 3000 Woodchester dr. - Maria A

Applewood in Mississaga 3000 Woodchester dr. Sales person Sam was terrific from beginning to the end. Extremely approachable, very accommodating through the whole process. Applewood's staff made the whole process an easy process to follow. Excellent experience and I got a great vehicle for the price. Thank you !

My Service Rep, Luciano Rotondo I have dealt with since - bluesuit6508

My Service Rep, Luciano Rotondo I have dealt with since 2017. That involved my late 2017 Acadia purchased there and my present 2018 Acadia bought used elsewhere. On my visits for service he has always kept me updated on the status of my vehicle whether I chose to stay at the dealership or go home. I know some repairs take more time than others. Additional problems that have cropped up, he has always called me, detailing them and the costs involved. Overall he has an excellent rating in my opinion.

Money grab and a pompous staff for sure as stated in the - jdenommee

Money grab and a pompous staff for sure as stated in the comments. If you are not knowledgeable about vehicles they will take advantage. This dealership preys on people who don't know better and are trusting them to be honest. This dealership had me leaving and returning with new problems each time I came in for service or an oil change for the last 4 years. Coincidence or bad luck until the last 2 oil changes were both leaking due to sloppy work . The last oil change was performed 1 day before leaving on a trip to northern Ontario leaving me stranded in Sturgeon Falls ON - no oil in vehicle. Vehicle had to be towed from Sturgeon Falls to Sudbury where it was discovered that the oil filter was cracked - either already damaged or cracked while changing the filter. Either way this was the second time and difficult to believe it was a one off being the second time in a row. John Bear did not want to be accountable and laid blame on GM for defective filter. John Bear also insisted that the engine light that remains on since the oil leak was completely unrelated to the drive from Hamilton to Sturgeon Falls without any oil left in my vehicle ??? I now realize that much of the service that I had done on the vehicle was likely unnecessary - such as spending over $1200 including a discount to have all the lines changed under vehicle 3 months earlier which did not resolve clunking issue. Clucking was in fact due to loose bolts underneath after returning with the same complaint - they didn't see this during the inspection and decided the line needed replacing ??? I was then charged to have the bolts tightened - nice. They said I must have have had work done somewhere else because they never touched the bolts ??? The positive comments on this site can only be made by knowledgeable customers that the dealership is unable to rip off. This is the 3rd vehicle purchase through John Bear - that's what you get for being a loyal customer. Hope this helps someone.

“This was my best car shopping experience ever”. - Sandra

“This was my best car shopping experience ever”. No Pressure. Stress Free. Greeted with a friendly smile from Tammy Stewart. Professional, polite, easy to talk with and straightforward. She took the time to listen to all my must have and made sure I got what I wanted. She is extremely knowledgeable and goes above and beyond for her customers. She is amazing and made the whole process really smooth. Ask for Tammy next time you walk in to Crosstown Chevrolet Buick Cadillac GMC. Thanks Tammy Sandra

Purchasing A Chevy Traverse. - William Albert

My salesman, Greg, was very knowledgeable about the product he was selling. He was also very helpful throughout the transactions. His ma her was pleasing and he was never pushy, as salespeople are generally known to be. I'd gladly recommend his services to others.

Forget all the reviews you've seen. - Scottyinthesky

Forget all the reviews you've seen. Here is the only one you need to read. If you go, I highly, as a 20yr veteran professional of a safety critical job with very low tolerance for error, recommend dealing with Patrick Barrett. His attitude and demeanor in his sales approach is not only verifiably (and I verify) honest and accurate, he also has the tenure and relaxed approach to accommodate even the most apprehensive clients. If you aren't sure, have little experience, or the utmost savy, Pat will simply lay it into as it is. It's a symptom of his natural ability to avoid any of the salesman games you dread. Pat deploys repeat business as value and it shows. Beleive me... I'm on my 3rd vehicle with Barry Cullen and despite the particulars of some reviews airing their grievances about specific problems, I will leave it to the educated ear to understand that vehicle construction and dealerships are miles apart, and the dealerships themselves are also customers of the underlying manufacturer. No, I'm not sponsored. No, I don't work there. Matter of fact I work in Aerospace. Ask for Pat.

Took SUV in for an oil change. - dloyer

Took SUV in for an oil change. Over the next weeks an oil stain developed on the driveway. Took car back and dealer found they had torn the rubber gasket on the oil filter when installing.

I purchased a 2015 Toyota 4Runner from Gananoque - Frank from Whitby Ontario.

I purchased a 2015 Toyota 4Runner from Gananoque Chevrolet and the salesman Nathan worked to get me the best deal for my situation. The delivery of the Toyota 4runner was delayed on the pick up day due to new tires which were ordered for certification not being received. Nathan called me while I was on route. He apologized for the delay and offered to deliver vehicle. Nathan delivered the Toyota 4Runner to me at my home in the GTA where we finalized the deal. He then helped me unload the snow tires which were included in the deal and stack them in my garage. Thanks Nathan and Gananoque Chevrolet for the great deal and service. Frank from Whitby Ontario.

We came into Strickland's looking for a used SUV. - JohnandChar

We came into Strickland's looking for a used SUV. Tristan was an absolute pleasure to deal with. He is extremely helpful, patient and, genuinely interested in ensuring you get the right car. Although we have yet to find one, Tristan has gone above and beyond in keeping us connected and informed to what is available in the market. Our path has slightly changed a bit but when the stars align, we will be going right back to Tristan. I have never felt so inclined to return back to a salesperson with whom I have never bought anything from! Great client service and just a great experience overall. Tristan is highly recommended.

Best dealership! Amazing staff!! Knowledgeable,... - Midnitetoker

Best dealership! Amazing staff!! Knowledgeable, professional always there to help. Excellent work whether it is an oil change or a dent that needs to be removed! Go to McGee Motors in Goderich!

Was vehicle shopping for well over a month and found... - John.lori

Was vehicle shopping for well over a month and found exactly what my family wanted at true north, I dealt with Leo and Ian and both went above and beyond my expectations, couldn't have asked for a better customer experience, both were personable and professional and would definitely deal with this team again! Thanks Again Leo and Ian John and Lori Davis

Debbie Magee - you’re exceptional! We are thrilled with... - mailij

Debbie Magee - you’re exceptional! We are thrilled with our new Cadillac ESV / a fully loaded beauty. We are extremely satisfied with your service and would recommend this location to anyone that’s looking for a trustworthy dealership.

We recently purchased our beautiful new 2024 Cadillac XT5 - Tom & Pat

We recently purchased our beautiful new 2024 Cadillac XT5 vehicle from this dealership. Many thanks to Sales Consultant, Rashid Lorgat and Sales Manager, Sean Crooks for their expertise and professionalism to ensure that we had a awesome experience. They made us feel very welcomed and we definitely recommend them to assist with your next purchase! As soon as we entered the showroom we were greeted and welcomed with a smile from the receptionist and the showroom was spacious, bright and very clean. Waiting areas were comfortable and the staff at the shop also made us feel welcomed. We highly recommend this dealership for their excellence with customer service!

I purchased a brand new Cadillac, beautiful ride. - Krista P

I purchased a brand new Cadillac, beautiful ride. However, the service is a big fat zero. There is nothing about the customer service that I could find a positive about. If I could rate this dealership a zero, I would.

Bolton Cadillac is a joke, do not deal here! - DGTL

Bolton Cadillac is a joke, do not deal here! John negotiated a price out to me on my trade in vehicle and when I said ok, lets do the deal... he ghosted me, then called the next day to say that they couldn't give me the negotiated number for my vehicle. He was extremely surprised when I said no, then started to take an intimidating tone over text after I said I was moving on. I may not have gotten a Cadillac, but I sure do love my new Lexus!

The worst dealership ever. - cherylhambly

The worst dealership ever. Do not wash Cadillac do not have loan cars despite pre-booked appt. Takes hours upon hours to service vehicle despite early appt.

Terrible dealer. - Big spender elsewhere

Terrible dealer. While negotiating a used car purchase, they didn’t disclose the car came from Quebec. This was only discovered when I had a pre purchase inspection elsewhere and found the underside unusually rusty. They refused to return the ownership of my trade in until I agreed to only get half of my deposit back. I have advised many colleagues, neighbours and friends to stay away from these sheisters.

TL:DR version: - My experience at Bennett has been the - Andrew

TL:DR version: - My experience at Bennett has been the worst experience I've had at any dealership over 15 years and 8 vehicles. It's not just a single employee that maybe misrepresents the business' core values, it's apparent that this poor behaviour is consistent across multiple employees and multiple departments. - Have no clue what they're selling or servicing (and they are apparently Cadillac certified) - Talk xxxx about their customer's behind their back (on dashcam) - Engage in shady business practices by trying to deny warranty claims to make more money - Engage in unethical practices by skipping the diagnostics and advising that parts need replaced especially when they are expecting the customer to pay out of pocket - I tried to work with the dealership directly but after they admitted to not performing proper diagnostics, they stopped returning my emails - My part was eventually swapped without issue and was covered under warranty (after escalating to GM Canada) - Dealerships typically get paid 1.5-2x more money if the customer pays out of pocket as warranty work is invoiced at a reduced wholesale rate. It seems this dealership tries to prioritize making the customer pay out of pocket along with skipping proper diagnostics. They seem to prefer troubleshooting by swapping parts at the customer expense - I truly feel bad for people with lack of experience to question the dealerships work. Most people trust that the dealership performs ethical work and will have your best interests in mind, which is not the case from my experience If you'd like to hear the full story and see the dashcam footage lookup SS1CK1LE on Instagram or aecowan on Facebook. My review has been posted publicly for awareness