Premier Cadillac

Very unorganized dealership. Drove an hour total to repair my car and waited 2 hours just to get a call later saying the part was never replaced. Wasted my time, gas, and work da Drove an hour total to repair my car and waited 2 hours just to get a call later saying the part was never replaced. Wasted my time, gas, and work day for a “misunderstanding”. More

Very good experience with Christina the new service manager. Had poor to bad experience with two previous service mgr. Will be going back. Christina Card very pleasant and efficient service manager. manager. Had poor to bad experience with two previous service mgr. Will be going back. Christina Card very pleasant and efficient service manager. More

The staff is courteous and very professional. They kept me informed about the progress of my vehicle and cost. Shuttle service is convenient. They kept me informed about the progress of my vehicle and cost. Shuttle service is convenient. More

Christina in service was absolutely fantastic! She helped us immensely in a difficult time, ty She helped us immensely in a difficult time, ty More

Great Service but very hard to contact by phone to make a service appointment . Ok ? service appointment . Ok ? More

Every aspect of purchase was perfect, from a frequent car purchaser I’d say it was flawless experience purchaser I’d say it was flawless experience More

Great service. Can’t say enough. Drove me and picked up after car was done in a timely manner. Even washed car and put new battery in car clicker. Thanks. Girls also Can’t say enough. Drove me and picked up after car was done in a timely manner. Even washed car and put new battery in car clicker. Thanks. Girls also helped with Bluetooth. More

Always have had great service but today was disappointing re: 2.5 hours for a scheduled oil change (was told 1 hour). re: 2.5 hours for a scheduled oil change (was told 1 hour). More

I went for the oil change, they told me it would take approximately an hour and it took me more than three hours and no one gave me a reason for the delay. They also did not apologize when I complained. approximately an hour and it took me more than three hours and no one gave me a reason for the delay. They also did not apologize when I complained. Very bad service. I'm not coming back. More

Fast friendly efficient service. Don’t push it. At least I answered the survey. Ok Don’t push it. At least I answered the survey. Ok More