The Service department really needs to catch up to the Sales Dept. Every time I came to service my Cadillac, staff acted as if they were doing me a favour! Very unapproachable and not co-operative. Moreover, they wanted to charge me for my car key that stopped responding to my car. That was not my fault, why should I pay? They told me I had to pay for my service from that day on, and when I came to Old Mill GM they serviced my car for FREE. Lewise was rushing to return the rental car so much that she told me if I do not return it on the day she called, I was supposed to pay money. I had to cancel my work and rush to the dealer. That is unacceptable behaviour for Staff.
I will emphasize once again, that Sales Staff are amazing. Nick Navidi is a great salesman and very helpful, and pleasant to work with.
I recommend Old Mill GM. They treat you the way you are supposed to be treated. They replaced my key for FREE. Removed my scratch for FREE. Wash my car, and re-fill my washer fluid - all for free and without attitude. Angelo is the best to work with.