I had been searching for a great family car for the past month. I narrowed down my search to a few vehicles including the XT5. Sherry at Royfoss walked me through all the pros and cons of the vehicle. She went out of her way to find me the best deal considering I was in need of a vehicle ASAP. She was very knowledgable, informative and organized. I definitely recommend her for anyone's future purchases. I leased the mentioned vehicle after my visit to Royfoss and meeting with Sherry.
I was referred to Sherry Khayati by a friend who knew I needed a new vehicle. Once I called her and met her, I knew I did not need to go anywhere else. I could not be any happier with the phenomenal service I received from Sherry and her team. Every detail was explained thoroughly to me and purposefully to suit my needs and my timing. I'd say she went above and beyond but it was very evident that it is just natural for her to help her clients until they are satisfied. I do not typically write reviews but this one is necessary for others to know. I would happily go back to Sherry in the future and refer people to her, for sure. Thank you Sherry for making what I thought was going to be an overwhelming task, an awesome one!
I came to the thornhill Roy Foss looking to return my leased truck and finance a new one. There where lots of options but Hass (the salesman) was extremely patient, knowledgable, honest and thorough. Hass made sure not only I got the truck I wanted, but also that I got it at the best price possible. I will be coming back to deal with Roy Foss for all my future truck needs, couldn't have felt better with the whole experience. I would recommend to anyone looking for a vehicle to talk to Hass first.
The experience of buying the car was very smooth. Salespeople were very helpful & informative.
The paperwork was very organized when I came in to make the deal.
On the day I picked up the car, it was ready to go when I arrived. Was very happy for this experience.
This is my first GMC car and am enjoying it very much and all the gadgets that came with it, the on star, the app, is all great!
Deeb & Joey thanks for the photos.
Best Ani Baravyan
I had shopped around at a couple of dealerships prior to Roy Foss and found that I felt rushed and pressured into choices that I was not interested in. At Roy Foss you can tell that they prioritized customer services. The salesmen that I worked with was very knowledge with the products and made the process of purchasing a car enjoyable. I would highly recommend Roy Foss for anyone interested in buying a vehicle.
just want to thank ,the department of Roy foss,,for the good experience i had in buying my suv,
special thanks to business manager NICKY,for helping me getting the finance
and for salesman DEEB,thanks for helping me making the right choice of the suv,i love my trax,and my kids love it too,sooooo good on gas still didnt add gas lol, ,
finally i got my matts,,,thanks to the manager JOE ,for making it good experience
all staffs in this location are awesome. i had a great experience. I bought a car few days ago in this location and my sale advisor( Mohsen Ketabian) was very helpful, polite,caring.
overall,I will recommend this dealership to others.
"5.5 hour wait for a tire change with appointment"
I brought my car in for a 10am appt to get my winter tires put on. 3 hours of waiting later I asked when they expected it to be completed. I was told my car was next in line. Took another 2 hours before the tire change was complete. My other family/friends who had gone to other service centres had their tires changed in 1.5-2 hours!