Asked for print info about the Terrain, a vehicle I'd been researching, when I was at the dealership for recall servicing on my husband's Sierra. Janet Jones gave me some details in person, and emailed me the spec sheet for reference. As well, she advised me of the 20% revate special going on at the time. I arranged for a test drive, and then Janet and Jamie gave me the remaining information I needed to make a decision. No pressure, well-informed staff, no surprises with the invoice, and a vehicle which is living up to my expectations. I'm happy with my choice of vehicle and dealership.