Purchased a car that the salesman told us WAS NOT a rental previously, found out this was not true.
After warranty was over went for service and many problems were found.
We were told that the Michelin tires that were purchased at Nurse in May 2012 were now in the yellow zone by November 2012.
Engine light was on and the ECM needed to be replaced and this still did not solve the engine light problem, motor mounts needed replacing
Rotors were machined but the pads were not replaced.
AFTER feeling unsatisfied with the work, we brought the car in to another GM dealer for inspection a few days later and were told that the brake pads needed replacing and that the rotors would have to be machined again.
We went back to Nurse and told them that we had taken it to another dealer, they installed the motor mount at no cost but would not do anything about the brakes or the engine light without charging us.
Then we were really confused and took it to another GM dealer and were told that the brakes did need work and they also detected that the tie rods would have to be replaced. Hmm, how did the other 2 dealers miss this?
Contacted GM Canada and to our surprise NOTHING was done regarding the problems we encountered from Nurse.
We have spent a lot of time and money over this when all we are looking for is a SAFE, RELIABLE VEHICLE that gets serviced by
Nurse obviously has forgotten that the consumers keep them in business.
After years of only buying GM and Ford cars, our next purchase will be a Lexus!
I Recommend This Dealer:
Scott Morgan, Steve Good, Dave Duggan
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