I have been to this dealership 5 times for recall issues and other problems. they have never successfully dealt with the problems. On the last recall they ordered the wrong parts. I had to rent a car for the day for them to fix it, then they didn't do any work.
Their only concern was that I give them a good online rating.
I spoke with the service manager, Steve Good, regarding my concerns, he was quite rude and told me he "saw no reason to do any more business with you".
I love the shuttle service to and from work that they provide. They offered an option to clear my headlight lenses which were totally oxidized and now they are as good as new...I never knew this could be done. Thank you for the suggestion.
"Bought a car here, brand new, nothing but issues "
- Car girl
Bought a brand new car here. It came with a broken gps module that for some reason took 3 separate visits for them to find and fix? That was 3 days i missed work because they don't give you a loaner car either.
They also messed up registering my plates, and I was pulled over a week after buying it! Luckily the cop was understanding and didn't ticket me. But the dealership charged me just over $300 to swap my plates for me when I bought the car, I want to know what that money was for?!
I bought brand new because I didn't want to deal with the risks that comes with buying used. Turns out that this was the worst buying experience I've ever had! Next time, I'll just buy private off auto trader again.
Great experience at Nurse. Service was extremely quick and well done. Service adviser was up front and clear with the process the vehicle needed to be serviced and kept me updated throughout the process. I was in and out in a few hours even with them needing to order in a part.
Definitely a great spot. They're friendly and very knowledgeable on how to get things done quick and effectively.
Thank you Nurse Chev!
Even though I didn't end up purchasing anything from Nurse Chevrolet (I live in Oakville so ended up finding what I was looking for closer to home), Wayne Sibbery was very responsive and quick to get back to me on my questions about my trade in vehicle, and wasn't trying to nickle and dime me. And their price for the vehicle I was looking for was comparable, if not lower than some of the other dealerships I was looking at. Based on that alone I would definitely do business with Nurse Chevrolet in the future and/or recommend friends and family to them who live in the area. Thanks Wayne!
I've been going to Nurse for years they have a wonderful oil change service, that is very quick, and everyone there is always polite. I also recently purchased a new truck, and the service I received was fantastic everyone is very knowledgeable, and they want nothing more then to get you in the vehicle that you want the one that works best for you I would highly recommend going there for any automotive services you may need.
I own a 2016 z06 corvette and I came for service and the guys in the shop left dirt and scratches inside the car. I show the customer service and they said sorry and we will clean it up but when they clean it 2 scratch on seat wouldn't come out so she took some pic and send to manager. Steve as the manager said we will not doing anything for me. I would never bring your vehicle there because they don't care about anything.
I have dealt with every department in the dealership, sales, service, body shop and have experienced nothing but professionalism, courtesy and satisfaction. From the top execs to the front line employees. I deal with Nurse with the utmost confidence. Give them a try, you won't regret it.
P.S. Even Mary Nurse makes herself very accessible if you wish