On 3/10/2014 8:45:25 AM ooravish wrote:
Worst customer service I've ever experienced. Terrible service, rude employees, atrocious wait times, condescending information, etc. Watch out if you go to this dealership. All the service guys have the worst attitude.
If you make a service appointment for 10:00AM, your car will actually be serviced at 1:00PM.
If you ask the guys working at the service desk to check other issues you notice in your car, they will beat around the bush and give excuses as to why the issues is occurring and tell you 'it's normal" or "there's nothing we can do about it".
The GM, Nick is even worse, so don't bother escalating issues to him. He's good for nothing but a fake smile. He will do nothing to keep you as a customer, clearly - because I walked out saying I'm leaving this dealership, going to get my car serviced at another Hyundai, and he said "Okay, have a great day". On 3/10/2014 8:30:19 AM oneilbr wrote:
No pressure, or buy today or it's gone. Larry quickly reached the magical workable monthly payment that worked for us and we said yes.