On 3/7/2014 3:15:46 PM hogie75 wrote:
My experience with this company is mixed. Everyone who works there is always friendly and polite, however it is the service I have issues with. I purchased a new vehicle almost 5 years ago after a lease return (when I returned it, there was a dent in the side of the door that they said not to worry about) however 3 months later I get a letter in the mail for 3000.00 which was later knocked down to 1500.00 after telling them I purchased a new vehicle they didn't know this for some reason) anyway because I didn't get it in writing, I had to pay it.) So onto my new vehicle. It has been ok for the most part (2009 Hyundai Accent) except I had to replace the starter 3x in 4.5 years. All under warranty however so I didn't really mind and each time they were nice, but still it seems to be extreme.
On 2/8/2013 12:30:22 AM jeffhayward wrote:
Now driving a 2013 Santa Fe Sport, my THIRD Hyundai from Rallye Motors! Purchased vehicles in 2002, 2007, and 2012. I have nothing but good things to say about the entire Rallye Motors team, from the Sales staff to the Service personnel, right up to the owner. With each visit, either for the sales experience or for vehicle service, I've always left feeling that I've been treated fairly and honestly, a rare thing in today's world.
There are so many fantastic people that make up the team at Rallye Motors, I could fill this review with just a list of names!! Concentrating on my most recent purchase, though, I must mention Mark Sacobie (Sales) and Jeannette Holmden (Finance) who were both very knowledgable and went out of their way to make my purchase as easy as it possibly could have been. While I've been having my vehicles serviced at Rallye for years, it goes without saying that Andrew Diotte (Parts) and Jeff Earle (Service) have always gone above-and-beyond the call of duty to ensure a top-notch level of service each time I've been there.
I suppose the sign of a great dealership is if they leave you with a good feeling each time you're there, eventually they'll create in you a feeling of "guilt" if you were to consider going to any other dealer or make of vehicle...the gang at Rallye Motors Hyundai have done that with me....many times over. After eleven years and now three vehicles, its nice to to be able to say it feels like you're doing business with friends. Keep up the great work!!