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Excellent Efficient Service - KM87
I went to Calgary Hyundai with a very specific vehicle in mind, and was able to take it home that day. BK was both quick and helpful in finding exactly what I was looking for, and was highly knowledgeable and a pleasure to deal with. It was what I consider a perfect sales transaction.
Very nice to deal with Jay - klux
Jay was a pleasure to deal with, he went out of his way to help us with our car purchase. Was very friendly, courteous and knowledgeable. I would definitely deal with him again and recommend him to others.
So happy! - Ashleylak
Went to see Kip Rosvold about trading in my Ford Escape for a smaller car with cheaper payments. He worked tirelessly to get me the best deal all the while being forward and upfront with me. I went to a different Hyundai dealership first and almost signed a contract with a variable interest rate which j was NOT informed of. The team at west end Hyundai explained it all to me and I was relieved I ended up in hands of these very capable people. It was a very pleasant experience working the the team from west end Hyundai!!! I would recommend them to anyone at anytime!
GREAT SERVICE!! - KimmyD
We dealt with Vince and was extremely happy. He took the time to really works with us and explain everything. I would recommend them to anyone!
Knowledgeable, Transparent and Helpful Sales Staff - AnnaM
My husband and I had been test driving vehicles at different Calgary dealerships. We were looking for a smaller SUV or crossover. At Precision Hyundai, we were working with Kara King. From the moment we walked into the dealership, Kara created a positive, customer focused experience. We knew that we were interested in the Tucson but Kara thoroughly explained the differences between the different trim levels and options for the car. What I appreciated most about the experience was the no pressure sales environment. Kara gave us plenty of time and space to discuss our decision and I didn't feel like I was being rushed into a purchase. She was personable, attentive and very easy going. I felt that she wanted to find me a vehicle that was the right fit, rather than trying to sell me something that I didn't need. Once we decided to purchase the Tucson, we worked with Terrilyn and Lovelyn in the financial department. We had financed a vehicle before but this experience was so much simpler and easier. We were very happy with how efficient both of the finance representatives were with the entire transaction, explaining fees and payments that were associated with our purchase. The car was ready to go in less that 2 days! I was so happy to see that Kara was there to walk us through the entire vehicle upon delivery, instead of a different "delivery specialist" as is the case with other dealerships. She was friendly and helpful, answer all of our questions.
I would highly recommend Precision Hyundai. The experience was by far the best I have had in any Calgary Dealership.
Excellent Service by Chris Body Shop - sandy2
I just want to thank Chris who works at the Body Shop Reception, As your car is taken in for service.c
Chris goes beyond what is the expectation of this Dealership! He is quick to act in an emergency situation and does everything in his power to make my visit and I am sure others excellent! Today he quickly got the body shop to take off my security cap on my tires as I was never given the key to do so. by the car salesman when I purchased the vehicle at this dealership and in order to have the tires installed I had to have the emergency lock taken off first by them. I had to drive from and two Chestermere twice and being a Senior it was exhausting and bumper to bumper traffic on the way back. I started out at 6 in the morning and wasn't done until second trip to Chestermere at 1130 . Chris's quick thinking at 1030 am made it possible for my tire appointment in Chestermere which was schedule for 8 am not able to do so until 1130 am. THANK YOU CHRIS!! I will always use this dealership for repairs of any kind!! Sandy Turner
Very good experience until the end - cynthia bondy
I had a very good experience until the end when I had to do the finance part and go through almost an hour long sales upsell. I didn't like the feeling after I was done with the finance guy. He was nice but very pushy with a couple of the products I didn't want to buy and was (tried) to feel stupid if I didn't. I shouldn't have to be rude to say no thank you. Please respect the customers decision.
There When You Need Them - Michael Beresford
We purchased our 2013 Santa Fe 2.0T in 2014 used and in cash. It's a great vehicle and North Star Sales was great in getting us the right price for the lightly used car.
Now every car has moving parts and I can guantaree that at some point something is going to fail. We live 450km from the dealership and we have no Hyundai in our town. We had a rear diff failure as well as the need for a new hub and bearing on separate events. Mike King and Hyundai and their team went over and beyond in fixing the car, including towing the car to the dealership in their dime. For the hub and bearing they arranged and paid for repairs at a Ford dealership in our town. Talk about service!
Things are always going to go wrong even with a new car....trust me. It's the service you pay for, and Northstar go over and beyond for their customers. And because of that, you likely have a customer for life.
Thanks Mike King and thanks Hyundai!
Courtious, professional and accomodating - k6jay
I brought my 2006 Tiburon Tuscany in a while back for service. I was having issues at highway speeds with vibration and there was a cyclic ticking sound coming from under the hood. Cat and Joe in service were dynamite! The car took longer than anticipated to get fixed as they ran into a few hiccups along the way. Although I did not agree with everything the mechanic said (mechanics are always trying to up sell you stuff no matter where you go), they only did the work that I told them to do and I had the option to run after market parts which the last dealership we use to use would not even entertain installing after market parts. While my car was in the shop I had to use my wife's van to get to and from work thus leaving her stranded at our house all day with 4 kids. Although the car took a while to get properly fixed, Joe stressed how important it was to him to ensure the car was fixed correctly and to our satisfaction and he even set us up with a brand new Chrysler town and country so the wife could still haul the kids around at absolutely no cost to us. When all was said and done they even brought our car to our house near St Albert and picked up the Town and Country. We used to take our vehicles to Northstar (now Go Auto), but after several bad experiences there, they will never see our vehicles again and Joe and Cat at Sherwood Park Hyundai will be who we call every time in the future. The only reason I have given a 4 star rating is because the mechanic tried to up sell me stuff that I did not need to replace on the car. That will happen any where you take your vehicle. My humble opinion on that is read your owners manuals and buy a service manual for your vehicle and read it to. knowledge is power when it comes an "up sell". Don't know about the sales end of things at this Dealership, but the SERVICE we received was TOP NOTCH! THANKS AGAIN CAT AND JOE!
A work in Progress - GT for Me
I went to River City Hyundai looking for a new car. We were greeted at the door by Jordan who asked what we were looking for. We started with gently used so he quickly pulled up a couple cars to show us. He had a barely used Elantra GT that we were interested in that he suggested would be about $10,000 cheaper than new, but when he returned from the manager (Patrick) with the price, it was more like $2000 and with the difference in finance rates, it was actually more expensive. So we then went to see Richard in New sales. Richard was very friendly and showed us a few options for vehicles and we found a new Elantra GT that we liked. I was disappointed that there were no prices on the cars and the salesman had to go to the manager for a price and wanted me to commit to purchasing the car if they gave me a good enough price. What? Patrick over heard me expressing my concern with this statement and came into the office and explained that they did not want to waste time giving quotes if buyers were not committed. They almost lost me there, but this dealer ship and its staff are pretty new and I liked Richard, so I gave him a chance to give me a quote. While Patrick was preparing the quote, I built the car on line to get the MSRP so I knew what I was getting. The price was reasonable and I liked the car, so I proceeded with the Purchase. John (Finance Guy) upsold me on a few add ons that I wanted. I am from out of town so I left the car there for 2 week for them to get it ready for pick up. In the mean time I went to get insurance and registration, but was unable to register the car because John did not sign the NVIS form. I called the dealership and the young lady in finance, who's name I can not remember, quickly sent the correct paper work to the registry office. Unfortunately, when I arrived, the car was not ready because they forgot to install one of the items. Richard was a bit frustrated and quickly went to find out what happened. He returned with Jovan who also apologized and offered to have the car ready in about 2 hours as I was not staying in town and had a long drive ahead of me. It was closer to 3 before it was done. While I was seriously annoyed, everyone was friendly, helpful, somewhat embarrassed and extremely apologetic. Although they made a few mistakes, they worked hard to fix them.
Bought a great 2014 Hyundai Accent - Best Guy
We saw the car on Kijijji phoned from Edmonton their price was well worth the trip Great salesman, Blaine Dawson, Great service. Will use them again !
Like family... I have been a "customer" since 2007 - groovygirl
Purchased my second Hyundai from The Hyundai Gallery! Ryan Vescarelli was great! He was very patient with me... Especially when I just could not decide on the color...I shopped around for the best price, the best service and above all the best car. I found all of that at Hyundai Gallery. I love my new 2016 Hyundai Tucson (in Coliseum Grey) even better than my beloved 2007 Vera Cruz that I traded in. I will be back to see Ryan when my kids need their first vehicles!
Excellent Service!! - Camille
I have dealt with quality service for many years and the service is outstanding and the staff very professional in every aspect of their business. Will definitely be going back. ????