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Super friendly - LMartin
The grande prairie hyundia has been great to work with. Everyone is very friendly and personable. You feel very welcomed when you walk in and are greeted.
Quick and helpful - Chadwick
Had a great experience with Ryan letting me know every stage of where my purchase for the vehicle was at. Knowledgeable on his vehicle and always had a positive attitude where you felt welcomed to the place. I strongly recommend to visit this place where they actually make you feel important.
Walked away with a great new car! - Jday87
Great experience at Calgary Hyundai NE
Dan Fletcher and Aaron where fabulous in helping me pick out me first new car. 2017 Hyundai Accent. Worked with me well within my budget and made my financing work for me so I walked away happy, in a new vehicle that fit well into my budget and was fun. Was able to receive and upgraded floor model with lots of little perks!
Staff was fast and efficient, bought the car Saturday and picked it up Monday!
No stuffy or pushy people... just staff who like jobs and believe in their product!
A nice perk on top was I received. $250 gas card from a draw! Nice little gift on top!
5 star customer service!😀 - Tonera Talcim
The moment we stepped in the dealership, we felt at ease and welcomed. Michael greeted us with a beaming smile. He treated us like old friends and showed us genuine kindness. He went above and beyond to help me and my family. Truly worth the trip from Calgary to Edmonton. Kudos to the management and staff of SouthTown Hyuandai!👍👍👍👍
Great place to buy a car - Crystal K
I had a great experience buying my new Tucson. Levi and Ocean were courteous, helpful, thorough, and respectful of my time. Levi walked through every detail of my car during delivery. I'm a repeat customer and would recommend this dealership.
Great experience dealing with Matt - JeffL
Matt did a great job listening to my wife and I as we were very clear about our expectations for looking to the purchase of a new vehicle.
We drove away. In a Tucson and it's exactly as we expect.
Thanks again Matt.
Exceptional Experience - jcox
What a seamless experience. Bill made our car shopping a delightful afternoon! We will recommend Bill and Precision to our friends and family! No pressure and a great atmosphere and feel in the showroom.
Perfect - Rdarker
Saw a salesmen a few months ago. Was not able to get into the truck i wanted then. He called me and told me we can get you into it just a week ago. They were awesome James is the best.
This dealership is awesome - Jypsytwist
This dealership is awesome. I was at the point where I didn't know where I was going with my finances anymore. By the time I met with Bryce and Ray at this dealership I left there with a brand-new Sonata and cash back to pay my necessary bills so I could distress and improve my credit rating. I recommend these gentlemen highly and what they do for people is an act of compassion and it's an expression of actually wanting to help people. Go guys I'm with you all the way
First time visit - Citychic
I had an amazing 1st time experience with South Trail Hyundai. From the moment I walked into the Service Dept I was greeted with a smile. Andrew took great care of me, explained what would happen & then asked me if I was staying to wait or if I needed a ride somewhere. I was shocked that shuttle service was avail on a Saturday but said yes, I would love to go shopping while waiting. Gil graciously drove me to the nearest Walmart and when my car was done he called to let me know. Not only did he give me a ride there, he said he was just leaving the dealership and was on his way to pick me up. I brought my car in for an oil change and a recall notice but they went above & beyond and washed AND vacuumed my car as well. Andrew gave me a full report upon my return, explaining that they checked all these items and that everything check out "A ok".
This was the definition of Amazing Customer Service!! Many other dealerships and other businesses need to take notes on what that really looks like! I will definitely be back and will spread the word that South Trail Hyundai is the #1 place to go.
Buying experienc - Hyundi
Just purchased a used Hyundai Tuscon and want to give a great review to the staff at Rivercity. I am an older female senior and was treated with utmost respect .Kailey was my sales person and went to such great lengths to find a great car.i also dealt with Neil and Ryan sales managers and got such a good price and they were so great in answering all my questions. I will send all my family and friends here and especially ask for Kailey . .iwill expect good service in the future!.a great car buying experience!! Thank you .
Horrible General Manager - Becker12
Brad Hudson the GM of the Hyundai Gallery wrote me an appraisal for my car gave me a signed appraisal with an expiry of a week. I explained I needed a day to think about it he said no problem take your time gave me his card and told me to call him. The next day I called to accept his offer and he told me he spoke to the used car manager and he doesn't want it after agreeing to the purchase. I would of accepted it that day but was told I had time. Shady buisness and one of the worst managers I have dealt with. His explanation on the phone was childish and pathetic. I would ask all people to stay away from dealing with his dealership
Dishonest Finance Staff - MTR
If you want to buy a car from this dealership, please make sure to pay attention at every detail when it comes to pricing. I have had 2 experiences where they have jacked up the price by $2000 or more on a brand new vehicle. Upon questioning, the answer was "We have to install special Winter package in our new cars". Apparently that winter package includes, Block Heater ($250) Front and Rear Splash guards ($150) Wheel Locks ($70) and Carpet Mats (Comes Standard with a new car). Even adding up all this doesn't brings up the price to $2000. I had to fight with the finance team to lower that additional price. So Pay attention at the price please.
Second time I was there to find a used car and after agreeing on the price their Finance team started to play their lame sales techniques to sell me an extended warranty which bumps up the price by $4000. The two finance managers Lydia and Eddie were telling 2 different stories which didn't make any sense about financing. They were like "Bank doesn't approve you at a lower interest rate unless we finance more amount and we can add some warranties to finance more so bank could give you lower rate"... I just walked out and got the car from other dealership at lower rate.. I say they are not honest at all so please pay attention at every single detail and fight for your right. It doesn't hurt to shop around and find the best deal. There are lot other honest dealerships around which could give you better deal.
Awful service department - Garymoesucks
Was quoted $800 For a repair, ended up with $1150 bill. Had to put my own replacement fuel cap on because they "didn't have time" even tho I extended my pick up time 3 hours...
Was told the car was in perfect condition other then the repaired issue..
3 days later same issue, called to book an appointment, service manager was extremely rude, take car in anyways as I'm not paying for another diagnoses, only to be told they "missed" a damage emission canister and provided my with a quote for $900 to fix... would probably end up another 1200....
worst service ever, and rude!!! Would never recommend to anyone!!
Would rate in the negatives if possible!!
Grande Prairie Hyundai
Sales and Customer Service Professional