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No Regrets! - Dealerrevie12
My husband and I decided we wanted to explore our options with upgrading our vehicle of 6 years, but no real intention to commit to a new vehicle. Right from the beginning Tim was excellent in walking us through all the possibilities that fit best with what we valued in a vehicle, all the while being very mindful and respectful of our budget. We were then given an offer we just could not refuse, and now we are proud owners of a beautiful new Tuscon! Tim's professionalism, knowledge, and overall genuine friendliness made him so approachable and the best possible person to deal with, with such an important purchase.
We also would like to thank Rena in finance who was also so great and made our overall experience that much more enjoyable!
Thanks guys, my hubby and I are all smiles :D!
Caithlyn & Omar
Best dealership experience - MelsSantaFeXL
I would recommend this dealership to anyone who is looking for a great car buying experience. Kati and Brittany took the time to give me exactly what I wanted in a vehicle and more.
Amazing Sales Experience - CarBuyer2016
I dealt with both Aaron Hutton and Matt Milbury at this dealership in regard to my first vehicle purchase. I could not have asked for anyone better! Matt was extremely helpful in making sure I got in the exact vehicle I wanted - at the price I could afford. He was so great to deal with and answered every single question I had...even if it was a 11pm text! Aaron wasn't even working at the time - but he managed to set me up with Matt and still check in with me to make sure everything was going smoothly. They're awesome guys - I 100% recommend dealing with them for your next car purchase. The most important thing to me, is even after the sale, they did not stop helping with anything I needed. I won't get into the service details, but all of my updates and setting me up with a great loaner was Matt - not service. My vehicle ended up being in the shop for over a month, a week after I purchased it - which is extremely frustrating. Matt always answered every phone call or text I sent - answered every question (or found the answers) and was just very, very helpful!
I don't want to say anything bad about the service - but what I will say is how GREAT the sales team at Northstar Hyundai is! Thanks again Matt & Aaron!
Great experience buying a car - Luciana Comparelli
Originally went to test drive a car to get an idea of what we were looking for. Was overwhelmed with the help given by Haneef (and staff at location) to better get a feel for the car. Discussions with him helped us to consider a different vehicle and after test driving it found that that was a much better fit than what we were originally looking at. Definitely a great sales person who listened to his clients needs and made appropriate suggestions. Thank you
Very happy - wankss
Got very good deal on my vehicle, took me a little while (3 visits) to negotiate the right conditions, but staff was very helpful and we worked together to get me in the new car.
Great service - Alivarga
Everyone was extremely helpful and friendly. David was very funny and made us feel comfortable and Cory made sure all our questions were answered. Mark was also very upfront about financing vs leasing. Thanks again!
Used Car Purchase - G LeBoeuf
For years I would go from dealership to dealership looking for the right car, right price and right service. Well the staff at Precision Hyundai has solved this problem. I have now purchased 3 vehicles over the past 3 years for my family and I just go directly to Precision. Each time we found the right vehicle and the right price to meet our needs and budget. The service from the sales staff, Corey, sales manager, Omar and Finance, Terrilyn, were great to deal with. No pressure tactics, well informed, made to whole process to buy a vehicle very easy. Keep doing what you do best.
World Class Service Advisor - fleetguy
During my years as a fleet manager, as well as a private consumer, I have never met a better service writer than Kendall. You will find her friendly, honest & customer driven - going beyond what is required for her customers. I have recommended her dealership for service work many times.
Worked hard to make a deal - WG
After a bumpy start by dealing with one sales person I was put in touch with Lornel Mitchell. She has worked very hard to make things right. Very open and honest communication. Very straight forward numbers, everything explained and easily understood. Truly an easy dealership to deal with.
BAD EXPERIENCE. WILL NOT RECOMMEND - mom3kids
We brought my daughter's 2007 Tucson in to Riverside because of a heating issue. This was our first and hopefully will be our last experience with this service center. They charged us $89.00 for a diagnostic and told us it would be finished in two days. 6 days later I called them and they used the excuse that they tried to call but for some reason my number didn't work, even though my daughter's number was also written down as a contact but she was also not contacted. When we arrived we were charged a total bill of $960.00 and although it was expensive, we thought the problem was at least fixed. Two weeks later, the same problem returned and we went back to them. We were told that we needed a new part to fix the same problem that would now cost $260. When questioned about this, they explained that they figured it out through a process of illumination and wanted to fix the little things first. This did not however explain the $89.00 diagnostic charge which to our understanding should have pointed precisely to the problem with the car. Unsatisfied with this, my husband called the service manager and asked them to take responsibility for fixing the same problem without further charges. He basically told my husband that it was an old car and refused to stand behind their prior service. When my husband told him that he should stand behind his product and that he would lose our future business, he told my husband that he really didn't care. Long story short, he did promise to give us a discount and to wave the labour charge this time, which would be no more than $144 plus tax. When my daughter picked up her car, she was charged $167 plus tax. Obviously you can't trust this service center for doing quality and correct service of their products and you can't trust their service manager for even keeping his word. We will never take our care there again and do NOT recommend it to other people, especially if you have an older vehicle.
Best service team !!! - Happy Cathy
The staff are very friendly and I enjoy my service visits, I couldn't ask for better . I highly recommend Gary Mor Hyundai service dept.
Horrible General Manager - Becker12
Brad Hudson the GM of the Hyundai Gallery wrote me an appraisal for my car gave me a signed appraisal with an expiry of a week. I explained I needed a day to think about it he said no problem take your time gave me his card and told me to call him. The next day I called to accept his offer and he told me he spoke to the used car manager and he doesn't want it after agreeing to the purchase. I would of accepted it that day but was told I had time. Shady buisness and one of the worst managers I have dealt with. His explanation on the phone was childish and pathetic. I would ask all people to stay away from dealing with his dealership
Country Hills Hyundai - heather88
I had an awesome experience at this Hyundai location when I purchased my newest vehicle. I dealt with Spencer Callaghan and he was awesome! I knew what I wanted and I had a budget in mind. He had already gotten a car out of the lot and ready for me, but once he heard my budget and exactly what I wanted he picked out a different vehicle for me and it was perfect. I've been to other dealerships where if the dealer had already gone through the trouble of getting a car for me, he would say "Oh well, let's just take it for a spin" and it would just waste both of our time. Spencer didn't do that or pressure me in any way and I really appreciated that. He was easy to communicate back and forth with, both on the day I signed the papers as well as the days leading up to coming back in to see him. Everyone from the receptionists to the car dealers to the finance guys were great to deal with. Thanks again!
Grande Prairie Hyundai
Sales Manager & Genesis Experience Manager
General Sales Manager