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Convenient customer service - Akira
Was recently at the this dealership to buy my first car in Canada. Rhe service was great! I didnt feel the same pressure as any other dealership. Rick (sales) and Rena (finance) was very helpful and conveniently helpful adjusting to my busy schedule. Appreciate the service and convenience the dealership showed!
Awesome experience! - Tanya
Just bought a car from them and the experience was awesome. They made me feel relaxed and very comfortable with my purchase. Thanks so much for the new crossover!!
Well worth the drive - David W
We wanted to buy a new Santa Fe Sport Ultimate in Canyon Copper and we initially tried two dealerships in Calgary. However, we kept getting different pricing each time we talked to them and just couldn't get a straight answer. We contacted West Edmonton Hyundai through Live Chat and were then contacted by Josh Corbett, their Internet Sales Manager. We were able to quickly come to a deal over the phone, and then drove up to pick up the vehicle. It had everything we wanted and we were able to agree on a very good price, compared to others we spoke to.
The dealership staff were all very friendly, the sales and service areas were very clean and after the paperwork and vehicle orientation were complete, which took under an hour, we were on our way south to Okotoks.
This was, by far, the best new vehicle buying experience we have had and we wouldn't hesitate to return.
Great Service Always - Mary
I purchased a car nearly 2 years ago from Leduc Hyundai. Recently Kevin Lovig called and said he had a client who needed a car similar to the one I had, would I be interested in upgrading. I arranged to meet with Kevin and as usual the service is exceptional. Kevin was able to show me a car that meet with my needs and provided me a deal I could not say no to. Over the past 2 years we have gone in to the dealership of course to have the service on the car done. Every time we go in, we always treated with respect and every time, Kevin takes time out to always come over and say hi and ask how everything is going. I have dealt with other dealerships over the years, but always find that we are treated like family, with care, concern and mostly with respect. Congratulations Kevin, you always go beyond. Thank you.
Good experience all around - MJ
Got the vehicle I wanted at a decent price with little drama! Both Dusty in sales and Lovelyn in finance were great - very professional, efficient and personable. Hope the vehicle performs as well!
Purchase two new 2016 Santa Fe XL - Erick Salas
Great experience!, My girlfriend and I just got two new vehicles and we are very happy. The customer service experience is excellent. We walked into the dealership expecting to deal with a typical pushy sales person but we were wrong. Cory was very friendly with a good sense of humor, he was very knowledgeable and helpful answering all our questions. It was a pain-free purchase process.
Genuine Help! - bethanyb
Wanted to try the Sante Fe Sport and wasn't sure if I liked it or not, so they let me take it home for a few days to test out. I didn't love it, so they let me compare it with other vehicles from other dealers. I ended up falling in love with the Tucson, but it wouldn't have been if DJ hadn't been so patient with me and open to any SUVS (even if it wasn't Hyundai) to try! They will definitely take good care of you here!
Nice Staff - reedgirl1
I purchased my Tuscon just over a month ago from there and saw Mark King. Mark was great, very kind and friendly. The finance manager was very nice however it felt more like a burden that we had our loan through ATB, because he was unfamiliar with the paperwork and i ended up having to be sent papers VIA email to be resigned because they were missed, & had to go back in to resign warranty papers because there was a clerical error. Having boughten cars before it seemed very unorganized.
Going in with a budget it seemed there wasn't a lot of cars in my price range and the ones that were, were older and not what i was looking for. I do love my car, its got some nice upgrades i previously didn't have, i just wish there would've been more of a selection.
Best Experience Ever! - Deanne4517
Just would like to give a big thank you to Doug Trieu, Shaun Zarney & Scott Hourie. Their knowledge in this industry was a huge help for me in purchasing my new truck. This has been my 5th vehicle purchased from Scott and again the service was beyond excellent!
Great Experience - mdono07
I was thrilled by all the attention I received from the minute I stepped into the showroom to the day I picked up my new 2017 Elantra Gl.
A work in Progress - GT for Me
I went to River City Hyundai looking for a new car. We were greeted at the door by Jordan who asked what we were looking for. We started with gently used so he quickly pulled up a couple cars to show us. He had a barely used Elantra GT that we were interested in that he suggested would be about $10,000 cheaper than new, but when he returned from the manager (Patrick) with the price, it was more like $2000 and with the difference in finance rates, it was actually more expensive. So we then went to see Richard in New sales. Richard was very friendly and showed us a few options for vehicles and we found a new Elantra GT that we liked. I was disappointed that there were no prices on the cars and the salesman had to go to the manager for a price and wanted me to commit to purchasing the car if they gave me a good enough price. What? Patrick over heard me expressing my concern with this statement and came into the office and explained that they did not want to waste time giving quotes if buyers were not committed. They almost lost me there, but this dealer ship and its staff are pretty new and I liked Richard, so I gave him a chance to give me a quote. While Patrick was preparing the quote, I built the car on line to get the MSRP so I knew what I was getting. The price was reasonable and I liked the car, so I proceeded with the Purchase. John (Finance Guy) upsold me on a few add ons that I wanted. I am from out of town so I left the car there for 2 week for them to get it ready for pick up. In the mean time I went to get insurance and registration, but was unable to register the car because John did not sign the NVIS form. I called the dealership and the young lady in finance, who's name I can not remember, quickly sent the correct paper work to the registry office. Unfortunately, when I arrived, the car was not ready because they forgot to install one of the items. Richard was a bit frustrated and quickly went to find out what happened. He returned with Jovan who also apologized and offered to have the car ready in about 2 hours as I was not staying in town and had a long drive ahead of me. It was closer to 3 before it was done. While I was seriously annoyed, everyone was friendly, helpful, somewhat embarrassed and extremely apologetic. Although they made a few mistakes, they worked hard to fix them.
Excellent Service!! - Camille
I have dealt with quality service for many years and the service is outstanding and the staff very professional in every aspect of their business. Will definitely be going back. ????
Like family... I have been a "customer" since 2007 - groovygirl
Purchased my second Hyundai from The Hyundai Gallery! Ryan Vescarelli was great! He was very patient with me... Especially when I just could not decide on the color...I shopped around for the best price, the best service and above all the best car. I found all of that at Hyundai Gallery. I love my new 2016 Hyundai Tucson (in Coliseum Grey) even better than my beloved 2007 Vera Cruz that I traded in. I will be back to see Ryan when my kids need their first vehicles!
Grande Prairie Hyundai