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Best Lexus dealership in Canada - Elie
I used to live in London. I bought my dream car from this dealership in 2014 when they offered me a great deal. Even in my hometown of Ottawa, the two Lexus dealerships could not match the deal I was getting. When it came time to purchase, I got the protection package for the car. I moved back to Ottawa 3 years ago. 5 years later, there was a small spot of rust growing on the car. The dealerships in Ottawa would not stand by the protection package I purchased in London, so I called the dealership in London, and they made it all happen. My car was repaired in 2 days, like new, and had a loaner car. They were even accommodating to provide a slightly larger car for my 7 month old in the baby car seat in the back. The long drive there and back was worth it and it was all seamless. I have always dealt with Romeo Nissan and have always been treated with respect, and felt like I was given special attention, when in reality, it’s the service he gives everyone. Chris Pinelli runs an amazing operation, thorough and to the point. The dealership has really good Google reviews and is rated the best dealership in Canada. I am not surprised. If I am to buy another Lexus, I would buy from them without hesitation, and not even bother shopping around. If I were a little closer, I would make the trek for regular service with Lexus of London. Chris and Romeo, keep up te great work!
Good service - tan114
Bought the winter tires and did the maintenance here.
Received very good customer service.
Responsible for any recommendations.
No push or tricks to sold me unnecessary additional product or services.
Top Reviewed Service Specialists At This Dealership
satisfied customer - pnb2005
I brought my 2017 Camry LE into Toyotatown for a routine servicing appointment on Oct 10. Peter Engelmanas was my Service Advisor. He was friendly, very helpful and clearly described what would be occurring during the car’s servicing. The car was ready at the designated time. Everything went smoothly and I was very satisfied with the entire process.
Over and Above - Nauldy
When you need it done ... Brandon is your guy ! I have bought my last 5 vehicles off Brandon and he always makes sure I get treated the with best service and always makes sure you get the best deal out there ! Go see Brandon Flonders you won’t be disappointed .
General Parts and Service Manager
Nail in tire - Holly
We purchased our vehicles five years ago from Team Chrysler and continue to bring it to be service, Shane in the service department was very polite and very helpful, have dealt with Shane before in regards to my vehicle.
Quick service - LJG
Had an issue driving home this afternoon when a scraping noise started. Stopped in to Autovalue as I was near by when this occurred. Tina immediately looked at it and got a technician. We found a walnut wedged in the brake caliper causing the noise. Problem solved in a couple minutes and no charge!
First service on new Ram - Ramguy
Arrived just before 7 am for my booked service and recall appointment. Domenic took great care of me and had my truck back mid-morning. Knowledgeable and courteous. Will definitely be back for future services.
Good service - Yue
Went in for oil change and will have a brake change this Friday. Good service, advisor Ryan did a good job on explaining to me the issues my car has. And clean waiting room and shuttle.
Great Job!!! - RAV42017
Thanks Jeanette for an excellent customer service, communicate the service being done in great detail. Gives you great value in the service being provided. Great job...
Best experience from start to finish! - TLC
I brought my truck in today to get an oil change, alignment and a light replaced. Devaughn was my service advisor and he was a pleasure to deal with! He was honest, trustworthy and he communicated with me effectively and efficiently. I truly appreciate the positive experience, it went seamlessly from the moment I showed up.
I've had a beyond terrible experience at Brennan's Dixie Chrysler which is 5 minutes from my house and I am so glad I went a little further away and had this impeccable experience. I just hope that this service is consistent.
I am extremely impressed with how every interaction I had with the employees in all different departments was a positive one. Everyone was kind, friendly and very helpful. Everyone truly seemed to be enjoying being there!
I would also like to give 5 stars to the shuttle driver Shirley! She was such a gem. She was very professional, friendly and great to get to know.
Thanks again for providing world class customer service, you definitely will be seeing me in the future!
Great experience at Peel Chrysler! The crew took care of... - Jeep Srt
Great experience at Peel Chrysler! The crew took care of me and my Jeep right away and the end result was perfect! Thanks again guys!!
Great service. - msrgirl
Excellent communication. Speedy shipping. to Prince Edward Island.. The price was better than I could find stateside including shipping and taxes for used parts. Great service.
Senior Service Consultant
Customer service - Knaj
Very friendly! Helped me out right away everytime I have brought my car in. Has great customer service skills. Appreciated all the help!
Excellent - Service
Service Department is excellent. Have been dealing with the same people for over 15 years and three GM vehicles. Always feel welcome and completely satisfied with service received.
Hats off to Scarsview Service Centre! - Pat_SB
No more being tossed around from one dealer to another. Got my Jeep fixed here. Thank you for eliminating the headaches of getting the car fixed.
Assistant Service Manager
Youssef El-Hawasli did a great job booking me an... - Raouf88
Youssef El-Hawasli did a great job booking me an appointment for my car oil change, he was very helpful and professional, one of the best employees.
Nate was very helpful & knowledgeable. He made the... - Blake Butler
Nate was very helpful & knowledgeable. He made the experience of purchasing a car less stressful. I would highly recommend Nate & Lockwood Kia. I wouldn’t hesitate to return to buy another car from him in the future.
Shuttle Service - Marvin
Appreciate the quick shuttle service. The shuttle vehicle was clean and very convenient. The driver was
very cautious and friendly... Overall good experience... Thanks Michael.
Simply Awesome!My wife & I just bought a Corolla at this... - E&J ORIS
My wife & I just bought a Corolla at this location. Throughout the process, Peter D'Costa was excellent in handling our demands & the whole experience was a smooth transaction. We were also pleased with Ricardo Garcia in orienting us to our new toy.. You guys are simply the best!
Excellent experience - 632830943
Great place with friendly people, especially Lisa. She was such a kind person. Every time I asked her a question, she repied it in time with a good manner.
Big thank you to Chuck Erb and Susan Riddell for selling... - AidenCrane
Big thank you to Chuck Erb and Susan Riddell for selling me a another beautiful vehicle. They always work around you’re schedule. Thanks again for the great service!
Honest, Reliable and Knowledgeable! - Satisfied Customer
provided superior service all around have honest and reliable service technicians. Been going to Oakville Super Store for 4 years because as a female I feel at ease knowing my car and my daughter's car are in good hands. Thank you again Luca for providing knowledge and courteous service, it is greatly appreciated!
This is the 2nd vehicle I have purchased from Bramgate in... - Amineont
This is the 2nd vehicle I have purchased from Bramgate in the last 5 years. Yesterday, I picked up my 2019 Tiguan .and must say the whole experience was great! Marco the sales manager was very professional and went above and beyond to help me find the right vehicle. Richey in sales did a great job as well. His attention to details and making sure the process from quoting to delivering the vehicle was seamless and made the whole experience amazing. Finally, I can’t thank Michael in finance enough, what a great guy! This is a guy who will fight for you no matter the financial situation and make sure you get the financing needed. Again, these folks display professional attitude, empathy and make sure you are satisfied. Again, thank you All for this great experience.
Service department - Azadeh
It was my first time to go to this dealership and what a great experience, defenetly we go back for a nice service they provide.
Warranty service repair - team briklyn
Jenny is a true professional, she is very knowledgeable about the BMW product line, she clearly works well with the entire service team at Budd's and she is a strong communicator; both fair and honest. I felt like I was in "goods hands" with her leadership over my warranty service repairs, especially when she brought Mike Podsiadlo into the decision making process. I have had the pleasure of owning other performance based vehicles, but the commitment to excellence was not a strong with those product lines when it came to service as it is with Jenny and Budd's BMW!
Excellent first impression - Michael Fekete
I met Asif at my first visit to the dealership and he was knowledgeable, informative and helpful. During my 50 yes of driving I owned brands such as Volvo and Mercedes. If the mechanics are going to be as good as Asif, I will get rid of my habit of going to an independent garage after the warranty period and will stick with the service provided by this dealership.
Very helpful and polite in a critical time for me, - Gimy
Mr Fadel listened carefully ,informed and explained to me what was wrong with my car and followed up until my car was repaired in a perfect time.
Very good service - highlander
Mr. Mario got a good service done for my vehicle. He was very friendly and he goes over and beyond to help out customers I strongly suggest Erin Park Toyota.
Senior Service Advisor
Excellent customer service experience as usual from Gord... - Jagbudhai
Excellent customer service experience as usual from Gord and Meghan. They are always polite and knowledgeable. Thank you very much guys. I would highly recommend Georgetown Kia.
Tammy - joyce and moe
Tammy has been giving us the greatest service possible as she knows her stuff with our impala
and getting to root of the problem in quick time. We would recommend Tammy to our friends with no hesitation.
$100 Referral Bonus
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