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Toronto Hyundai - Service Centre

4.5

56 Lifetime Service Reviews

2460 Dufferin St., Toronto, Ontario M6E 3T3

56 Reviews of Toronto Hyundai - Service Centre

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May 23, 2019

"No customer service"

- Schreibey

I posted a review on Google and the owner said a customer service manager would contact me. Three days later...no call. No surprise. I was a loyal customer for 9 years and purchased my vehicle there.

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Recommend Dealer
No
Employees Worked With
May 23, 2019 -

Toronto Hyundai responded

Hi Jan, our Service Manager tried contacting you earlier today & left a voicemail message. She will reach out & try again this afternoon.

March 16, 2019

"Toronto Hyundai service not the same as Hyundai Canada"

- IloveMycar

Hyundai Sales begs you to Rate them nothing less than 100% because they tell you they get a fail from Hyundai Canada. Sales person told me that they were getting a car from the Hyundai compound north of Toronto to purchase on a certain day but never had one, it was a scam to get me back in to sell me a car because I saw another dealership that had the car I wanted. I wasn't impressed as I just had a car accident and wrote off my car and could barely walk. What a waste of my time. I ended up waiting over a month for the imaginary car that they were bringing to me that day. I had several service appointments and I asked why they did a Fuel Injection service when it wasn't in the manual. They told me it was a mandatory service but it says optional. I went in for another service and I looked over the invoice when I went to pay and I was charged extra for several things that on their website says included in the price. You can look on Hyundai Canada's website for specific maintenance for your model. Hyundai Canada has no service 4 (most expensive service) but it's listed on Toronto Hyundai schedule and it says Hyundai Factory recommended minimum maintenance for all models! Toronto Hyundai has Coolant change at 48000km but my model does not need coolant change until 96000km. Also a basic service should not take 3 hours to perform. I had an issue with my car and found out online that there was a service campaign for my car issue. I took it into Toronto Hyundai and they told me no such campaign was for my car. While in for service that day I asked the mechanic about it and gave him the campaign number and he looked it up on his computer and sure enough he found it and upgraded my engine computer. Great technician. Do yourself a favor and go somewhere else for service and get your maintenance schedule from Hyundai Canada Website.

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Recommend Dealer
No
March 06, 2019

"Great Warranty Experience!"

- Mia

I had to replace my engine, and it took me almost a month to repair it. Toronto Hyundai did their best to get approved my claim with Hyundai Canada. I did not have extended warranty warranty; thus, I was not able to get free rental more than 5 days. Other than that, everything was really great. I really appreciate for kindness the Service Manager who was very patient and pleasant with me. Thank you very much Hyundai Toronto.

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Han Koo Lee, Eric Vanderkloet
December 11, 2018

"Excellent"

- Rcj

Mr. Lloyd Balbarosa was very accomodating and knowedgeable person regarding service works. Always giving us information and advice regarding our vehicles service maintenance. Were happy of his service.

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Recommend Dealer
Yes
Employees Worked With
Dec 12, 2018 -

Toronto Hyundai responded

Thank you so much for the 5-star review & kind words about Lloyd! We really appreciate it.

November 07, 2018

"Great Customer service"

- Arnold and Claire

I had a great experience with Lloyd, he took really care of me. He was very helpful and very friendly as well. He exceeded my expectations!! I am very happy when I leave the dealership right after my car's service. Great addition to your team Toronto Hyundai! I will recommend you to my friends and families. Lloyd and Arnold Cabalza, you are doing great guys!!

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Recommend Dealer
Yes
Employees Worked With
Nov 07, 2018 -

Toronto Hyundai responded

Thank you so much for the positive feedback & kind words about our staff. We truly appreciate it!

October 29, 2018

"Warranty Compliance"

- Rodel101879

I had a great experince dealing w/ Mr Lloyd Balbarosa, He was very kind dealing w/ me..He arrange everything about my paint concern for my car..and now my car was already fixed.

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Recommend Dealer
Yes
Employees Worked With
Oct 30, 2018 -

Toronto Hyundai responded

Thank you so much for the 5-star review & positive feedback. We truly appreciate it!

October 18, 2018

"Totally positive"

- wineguy

Follow-up service after purchase was everything I would expect. Service was conducted promptly, price was acceptable, and I will be happy to return for further work as necessary.

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Recommend Dealer
Yes
Employees Worked With
Oct 18, 2018 -

Toronto Hyundai responded

Thank you so much for the 5-star review & kind words about our staff.

October 16, 2018

"Awesome service "

- Kusi-Appiah

Work was done on time and they were very friendly. Quality service and will surely do business with them again and wil recommend to everyone.

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Recommend Dealer
Yes
Employees Worked With
Oct 16, 2018 -

Toronto Hyundai responded

Thank you so much for the 5-star reviews! We really appreciate the kind words about our staff & dealership.

October 16, 2018

"service"

- Hamish1

Staff is friendly and very helpful. Would absolutely recommend this dealership.100% Every level of staff helped and nothing was too much effort for them.

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Recommend Dealer
Yes
Employees Worked With
Other Employees : not sure of the service persons name but they were really very helpful
Oct 16, 2018 -

Toronto Hyundai responded

Thanks for the 5-star reviews & kind words about our dealership. We really appreciate it!

October 15, 2018

"Very good "

- Marwan 12

I like the people in the dealership, they are friendly and they are professional. They work hard and they answered all concerns and all your questions. TORONTO Hyundai one of the best dealership in GTA.

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Recommend Dealer
Yes
Employees Worked With
Oct 16, 2018 -

Toronto Hyundai responded

Marwan, we truly appreciate your kind words & 5-star review! Thank you so much.

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