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Toyota On the Park - Service Centre

Toronto, ON

4.6
497 Lifetime Reviews Review Dealership
Nothing affects how you feel about your vehicle and the dealership it came from more than how well the service department meets your expectations.That's why you can expect only the highest level of commitment from the factory-trained technicians on our service team at Toyota On The Park. The philosophy behind Toyota Quality Service is the provision of accurate, efficient and reliable servicing every time you visit Toyota On The Park Service Centre. Read a testimonial from some of our satisfied customers here. All Toyota On The Park Service Advisors have received an extensive training program in customer care skills, service management, and product and technical knowledge.Successful completion of each level results in a certificate that is recognized by Toyota Canada and Toyota Motor Company. All our Technicians have completed the training system "TECSMART" (Technology, Excellence, Consideration of the Customer. Skills, Management, of Automotive, Repair, Teams).

1077 Leslie Street

Toronto, ON

M3C 2J7

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Drop off vehicle
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Top Reviewed Employees

Russell Lagman at Toyota On the Park

Russell Lagman

Service Consultant
5.0
Alisha Shah at Toyota On the Park

Alisha Shah

Assistant Service Manager
4.6
Mario Ng at Toyota On the Park

Mario Ng

Service Manager
4.2
Hon Ho at Toyota On the Park

Hon Ho

Service Consultant
not yet
rated
Employees need five ratings before we can calculate an accurate rating.

Latest Reviews

October 13, 2020

"On Oct 3rd, 2020, I took my car for service, and when..."

- G. Carrillo

On Oct 3rd, 2020, I took my car for service, and when they finished, a staff person went to sanitized my car, and scratched the dashboard on 2 places. I went back the same day and reported it to Amanda, she told me right away that they do not touch the dashboard. I asked for a solution, and she said that she will let the service manager know about the issue, to be reviewed a new appointment An appointment was set up for Oct 13, and when I presented my complain to Mr. Ng, he told me that he was informed about the issue and that no one from his team cleaned and scratched the dashboard. I clarified thay this happened there, and at the end of the discussion he kept implying that I was a liar, and that I scratched the dashboard myself. This is not the proper way to deal with a customer issue, by just denying responsibility right away, and implying that I'm a liar.

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Employees Worked With

October 06, 2020

"She is very professional. Excellent communication. Very..."

- Bijan

She is very professional. Excellent communication. Very responsive. I wish all staff of Toyota on the park work like her. She is one of the best.

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Employees Worked With

September 30, 2020

"The Dealership has a couple of huge assets like Alisha..."

- pooya

The Dealership has a couple of huge assets like Alisha and Hon which are very helpful and understanding. the head Mechanic Jack is one of the assets. giving a ride to your residence or work and pickup is very efficient. Car rental is on-site which is very convenient. I am very comfortable doing my services there.

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Employees Worked With

Service Center Photos & Amenities

  • Automated Car Wash
  • Drive-In Service
  • Express Service
  • Free Coffee
  • Free WiFi
  • Quick Lube
  • Shuttle Service
  • Television
  • Vending Machines