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Dealership
499 Reviews
Nothing affects how you feel about your vehicle and the dealership it came from more than how well the service department meets your expectations.That's why you can expect only the highest level of commitment from the factory-trained technicians on our service team at Toyota On The Park.
The philosophy behind Toyota Quality Service is the provision of accurate, efficient and reliable servicing every time you visit Toyota On The Park Service Centre. Read a testimonial from some of our satisfied customers here.
All Toyota On The Park Service Advisors have received an extensive training program in customer care skills, service management, and product and technical knowledge.Successful completion of each level results in a certificate that is recognized by Toyota Canada and Toyota Motor Company.
All our Technicians have completed the training system "TECSMART" (Technology, Excellence, Consideration of the Customer. Skills, Management, of Automotive, Repair, Teams).
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This rating includes all service center reviews, with more weight given to recent reviews.
Customer Service
Quality of Work
Friendliness
Pricing
Hours
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Toyota On the Park's Covid Response
- No Contact Transactions
- Vehicle Sanitization
Top Reviewed Employees
Latest Reviews
February 23, 2021
"Andrew C. was the absolute best sales person. I am very..."
- nigel singhAndrew C. was the absolute best sales person. I am very happy with the service and professionalism that was conducted when making the deal on my Rav 4. The deal was fast, simple and I was never once left in the dark at any point in the process.
Read MoreDecember 29, 2020
"Neelam’s customer service is excellent! To the point and..."
- RezaNeelam’s customer service is excellent! To the point and super friendly! I’ve always found her to be knowledgeable and helpful! Thanks Neelam! Keep up the good work!
Read MoreOctober 13, 2020
"On Oct 3rd, 2020, I took my car for service, and when..."
- G. CarrilloOn Oct 3rd, 2020, I took my car for service, and when they finished, a staff person went to sanitized my car, and scratched the dashboard on 2 places. I went back the same day and reported it to Amanda, she told me right away that they do not touch the dashboard. I asked for a solution, and she said that she will let the service manager know about the issue, to be reviewed a new appointment An appointment was set up for Oct 13, and when I presented my complain to Mr. Ng, he told me that he was informed about the issue and that no one from his team cleaned and scratched the dashboard. I clarified thay this happened there, and at the end of the discussion he kept implying that I was a liar, and that I scratched the dashboard myself. This is not the proper way to deal with a customer issue, by just denying responsibility right away, and implying that I'm a liar.
Read MoreEmployees Worked With
Service Center Photos & Amenities
- Automated Car Wash
- Drive-In Service
- Express Service
- Free Coffee
- Free WiFi
- Quick Lube
- Shuttle Service
- Television
- Vending Machines
