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Town + Country BMW - Service Centre

Markham, ON

3.8
46 Reviews

46 Reviews of Town + Country BMW - Service Centre

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November 16, 2021

"Very good service. Everyone was attentive and friendly. I..."

- Mandiii

Very good service. Everyone was attentive and friendly. I highly recommend this dealership. Very satisfied.

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Recommend Dealer
Yes
Employees Worked With
November 11, 2021

"Close proximity and has Cantonese speaking service..."

- matt_lee11

Close proximity and has Cantonese speaking service advisor is good. But depends on which advisor you get, some are better.

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Recommend Dealer
Yes
Employees Worked With
October 25, 2021

"I started dealing with this dealership since 1993 and..."

- SP

I started dealing with this dealership since 1993 and continue to do so because of the staff!

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Recommend Dealer
Yes
Employees Worked With
Rohan, Nigel, Iriana
October 08, 2021

"Any time I have to take my car in for service the..."

- sian.crooks

Any time I have to take my car in for service the attention to customer service is excellent. They keep in constant communication with me and they service my vehicle in a timely fashion. When my vehicle is returned to me it's always washed which is a bonus!

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Recommend Dealer
Yes
Employees Worked With
Iriana Palomares
October 05, 2021

"Very pleasant experience. Instead of waiting for my car..."

- rm.fleck

Very pleasant experience. Instead of waiting for my car to be serviced, I was offered a ride home with uber.

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Recommend Dealer
Yes
Employees Worked With
Other Employees : not sure of the name
August 06, 2021

"What it did was perfect. Every step of car service was..."

- Happy

What it did was perfect. Every step of car service was patient, courteous. Let the customer feel at ease, convenient and not worry about anything.

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Recommend Dealer
Yes
Employees Worked With
July 13, 2021

"Was impressed with how organized the dealership was with..."

- Happy Customer

Was impressed with how organized the dealership was with Covid concerns and for their customers. Customer service communicated well during the time I dropped off my car and picked it up.

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Recommend Dealer
Yes
Employees Worked With
July 01, 2021

"Antonio was the one helping me with my vehicle's service..."

- Peggycheng

Antonio was the one helping me with my vehicle's service and he had explained very well with the details. The service was fast and satisfying.

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Recommend Dealer
Yes
Employees Worked With
June 09, 2021

"My family has been enjoying the great service from BMW..."

- happydan23@gmail.com

My family has been enjoying the great service from BMW Markham for more than 15 years. It is a very great experience to buy our BMW cars and enjoy the after-sales service through BMW Markham. They treat us like the family members! We thanks them very much!

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Recommend Dealer
Yes
Employees Worked With
December 29, 2020

"Incompetent "advisor", just doing the work as a..."

- William

Incompetent "advisor", just doing the work as a receptionist. He can be eliminated to save the cost charged to customer. Don't understand why we need this middle man?

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Recommend Dealer
No
Employees Worked With
Jan 14, 2021 -

BMW Markham responded

Hi William, we're sorry to hear about the negative experience you had with our service department. We would be happy to speak with you further to see if there is anything else we can do to help. My name is Rohan Beersa and I'm the Service Manager at BMW Markham. You're welcome to contact me directly at rbeersa@bmwmarkham.com or (905) 948-2936 at your earliest convenience. Thank you.

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